Hypothermia Online Volunteer Training Quiz

20 Questions | By LBreeden | Updated: Mar 17, 2022 | Attempts: 101

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This quiz is designed to test your knowledge of the Hypothermia Prevention and Response Program as a volunteer.

Questions and Answers

1.

Name the three FACETS programs discussed in this training.
- A.
  
  Education and Community Development, Development, and Case Management
- B.
  
  Education and Community Development, Families Programs, and Single Adults Programs
- C.
  
  Case Management Program, Families Programs, and Education and Community Development
- D.
  
  Families Programs, Development, and Single Adults Programs
2.

What should you do if you witness an altercation between guests?
- A.
  
  Physically intervene
- B.
  
  Scream at the individuals until they stop
- C.
  
  Immediately alert FACETS Staff
- D.
  
  Pull the Fire Alarm
3.

True or False: Guests are more susceptible to getting sick than staff and volunteers.
- A.
  
  True
- B.
  
  False
4.

If there is a minor issue, who is allowed to contact the non-emergency numbers?
- A.
  
  FACETS Staff
- B.
  
  FACETS Staff and Church Staff
- C.
  
  Church Staff and Volunteers
- D.
  
  Anyone
5.

FACETS Staff is authorized to search guests' personal belongings to check for contraband.
- A.
  
  True
- B.
  
  False
6.

Who is welcomed as a guest at the Hypothermia Shelter?
- A.
  
  Unaccompanied Children
- B.
  
  Any adult who is homeless who seeks shelter in the Hypothermia Program during its daily hours of operation will be welcomed.
- C.
  
  Families with children who are homeless
7.

True or False: You should treat all guests as adults.
- A.
  
  True
- B.
  
  False
8.

True or False: You can invite a guest who is ill to remain at the church during the day.
- A.
  
  True
- B.
  
  False
9.

True or False: It is imporant to respect a guests' personal space.
- A.
  
  True
- B.
  
  False
10.

True or False: As a general rule, people under 18 are allowed to volunteer at the Hypothermia Shelter.
- A.
  
  True
- B.
  
  False
11.

True or False: If a guest complains of a headache, I can provide him or her with Tylenol.
- A.
  
  True
- B.
  
  False
12.

When working with a guest it is important to observe boundaries. Check all boundaries that apply.
- A.
  
  Physical
- B.
  
  Mental
- C.
  
  Spiritual
- D.
  
  Constructive
- E.
  
  Professional
13.

True or False: If the church has enough space they can offer the guest a place to leave their belongings during the day.
- A.
  
  True
- B.
  
  False
14.

Guests may be turned away from the shelter if:
- A.
  
  They are mildly intoxicated
- B.
  
  They smell bad
- C.
  
  They are incontinent
- D.
  
  They have a severe mental illness
- E.
  
  None of the above
15.

True or False: Volunteers should follow guests into the bathroom to make sure they are not using contraband.
- A.
  
  True
- B.
  
  False
16.

What time does the shelter open for guests?
- A.
  
  5:00
- B.
  
  5:30 pm
- C.
  
  4:30
- D.
  
  The church is allowed to choose
17.

FACETS Staff will normally share with volunteers the following information.
- A.
  
  Guests' mental diagnosis
- B.
  
  Guests' chronic health conditions
- C.
  
  Specific disciplinary actions administered
- D.
  
  None of the above
18.

True or False: Based on FACETS' experience, about 80-85% of hypothermia program guests have mental health or substance abuse issues, or both.
- A.
  
  True
- B.
  
  False
19.

True or Fals: The goal of the Hypothermia Prevention Program is to prevent injuries and death related to cold weather
- A.
  
  True
- B.
  
  False
20.

All hypothermia program guests agree in writing to follow the program rules. It is the responsibility of ____________ to enforce the rules.
- A.
  
  Church volunteers
- B.
  
  FACETS staff and church volunteers together
- C.
  
  FACETS staff
- D.
  
  Other guests