Hypothermia Online Volunteer Training Quiz

20 Questions | Attempts: 101
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Volunteer Quizzes & Trivia

This quiz is designed to test your knowledge of the Hypothermia Prevention and Response Program as a volunteer.


Questions and Answers
  • 1. 
    Name  the three FACETS programs discussed in this training.
    • A. 

      Education and Community Development, Development, and Case Management

    • B. 

      Education and Community Development, Families Programs, and Single Adults Programs

    • C. 

      Case Management Program, Families Programs, and Education and Community Development

    • D. 

      Families Programs, Development, and Single Adults Programs

  • 2. 
    What should you do if you witness an altercation between guests? 
    • A. 

      Physically intervene

    • B. 

      Scream at the individuals until they stop

    • C. 

      Immediately alert FACETS Staff

    • D. 

      Pull the Fire Alarm

  • 3. 
    True or False:  Guests are more susceptible to getting sick than staff and volunteers.
    • A. 

      True

    • B. 

      False

  • 4. 
    If there is a minor issue, who is allowed to contact the non-emergency numbers?
    • A. 

      FACETS Staff

    • B. 

      FACETS Staff and Church Staff

    • C. 

      Church Staff and Volunteers

    • D. 

      Anyone

  • 5. 
    FACETS Staff is authorized to search guests' personal belongings to check for contraband.
    • A. 

      True

    • B. 

      False

  • 6. 
    Who is welcomed as a guest at the Hypothermia Shelter?  
    • A. 

      Unaccompanied Children

    • B. 

      Any adult who is homeless who seeks shelter in the Hypothermia Program during its daily hours of operation will be welcomed.

    • C. 

      Families with children who are homeless

  • 7. 
    True or False:  You should treat all guests as adults.
    • A. 

      True

    • B. 

      False

  • 8. 
    True or False:  You can invite a guest who is ill to remain at the church during the day.
    • A. 

      True

    • B. 

      False

  • 9. 
    True or False: It is imporant to respect a guests' personal space. 
    • A. 

      True

    • B. 

      False

  • 10. 
    True or False:  As a general rule, people under 18 are allowed to volunteer at the Hypothermia Shelter.
    • A. 

      True

    • B. 

      False

  • 11. 
    True or False: If a guest complains of a headache, I can provide him or her with Tylenol.
    • A. 

      True

    • B. 

      False

  • 12. 
    When working with a guest it is important to observe boundaries.  Check all boundaries that apply.
    • A. 

      Physical

    • B. 

      Mental

    • C. 

      Spiritual

    • D. 

      Constructive

    • E. 

      Professional

  • 13. 
    True or False: If the church has enough space they can offer the guest a place to leave their belongings during the day.
    • A. 

      True

    • B. 

      False

  • 14. 
    Guests may be turned away from the shelter if:
    • A. 

      They are mildly intoxicated

    • B. 

      They smell bad

    • C. 

      They are incontinent

    • D. 

      They have a severe mental illness

    • E. 

      None of the above

  • 15. 
    True or False:  Volunteers should follow guests into the bathroom to make sure they are not using contraband. 
    • A. 

      True

    • B. 

      False

  • 16. 
    What time does the shelter open for guests?
    • A. 

      5:00

    • B. 

      5:30 pm

    • C. 

      4:30

    • D. 

      The church is allowed to choose

  • 17. 
    FACETS Staff will normally share with volunteers the following information.
    • A. 

      Guests' mental diagnosis

    • B. 

      Guests' chronic health conditions

    • C. 

      Specific disciplinary actions administered

    • D. 

      None of the above

  • 18. 
      True or False:  Based on FACETS' experience, about 80-85% of hypothermia program guests have mental health or substance abuse issues, or both.
    • A. 

      True

    • B. 

      False

  • 19. 
    True or Fals: The goal of the Hypothermia Prevention Program is to prevent injuries and death related to cold weather
    • A. 

      True

    • B. 

      False

  • 20. 
    All hypothermia program guests agree in writing to follow the program rules.  It is the responsibility of ____________ to enforce the rules.
    • A. 

      Church volunteers

    • B. 

      FACETS staff and church volunteers together

    • C. 

      FACETS staff

    • D. 

      Other guests

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