Finding The Truth: Effective Techniquies For Interview And Communication

11 Questions | Total Attempts: 54

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Finding the Truth: Phase 1: Communication


Questions and Answers
  • 1. 
    Positive signals that the Interviewee is listening to the Interviewer include which of the following?
    • A. 

      The Interviewee tilts his head to the one side

    • B. 

      The Interviewee holds his head straight down without looking at the Interviewer

    • C. 

      The Interviewee rests his chin on his chest

    • D. 

      All of the above are positive signals

  • 2. 
    Signs of stress that would show in an Interviewee's face include which of the following?
    • A. 

      Paleness

    • B. 

      Red, blotchy spots on the face and neck

    • C. 

      Lack of expression

    • D. 

      All of the above

  • 3. 
    Signs of stress shown by the eyes in some Interviewees include which of the following?
    • A. 

      Frequent blinking

    • B. 

      A drop in level of eye contact

    • C. 

      An attemp to "stare down" the Interviewer

    • D. 

      All of the above

  • 4. 
    Which of the following are manipulators an Interviewer might see displayed by a nervous Interviewee?
    • A. 

      Playing with jewellery

    • B. 

      Tapping or drumming fingers

    • C. 

      Fixing or twirling hair

    • D. 

      All of the above

  • 5. 
    Which of the following can be interpreted as a sign of anger?
    • A. 

      Leaning away from the Interviewer

    • B. 

      Covering the eyes

    • C. 

      Raised voice and red face

    • D. 

      Lack of expression on an Interviewees face

  • 6. 
    Boby Language is an element of verbal communication
    • A. 

      True

    • B. 

      False

  • 7. 
    What percentage of our communication is transmitted by the words we use?
    • A. 

      30 Percent

    • B. 

      50 Percent

    • C. 

      70 Percent

    • D. 

      Less than 20 Percent

  • 8. 
    The key to analysing tone,  body language and words, is the establishment of a baseline for the Interviewees communication or normalising the Interviewees communication.
    • A. 

      True

    • B. 

      False

  • 9. 
    Which of the following is NOT described in the text as one of the levels of listening?
    • A. 

      Passive

    • B. 

      Dicriminatory

    • C. 

      Sympathetic

    • D. 

      Empathetic

  • 10. 
    Stress increases cooperation by the Interviewee.
    • A. 

      True

    • B. 

      False

  • 11. 
    Factors that contribute to the development of rapport include which of the following?
    • A. 

      Opinions rendered by the Interviewer

    • B. 

      Objectivity on the part of the Interviewer

    • C. 

      "Small Talk" on the part of the Interviewer

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