Finding The Truth: Effective Techniquies For Interview And Communication
Finding the Truth: Phase 1: Communication
- 1.Positive signals that the Interviewee is listening to the Interviewer include which of the following?
- A.
The Interviewee tilts his head to the one side
- B.
The Interviewee holds his head straight down without looking at the Interviewer
- C.
The Interviewee rests his chin on his chest
- D.
All of the above are positive signals
- 2.Signs of stress that would show in an Interviewee's face include which of the following?
- A.
Paleness
- B.
Red, blotchy spots on the face and neck
- C.
Lack of expression
- D.
All of the above
- 3.Signs of stress shown by the eyes in some Interviewees include which of the following?
- A.
Frequent blinking
- B.
A drop in level of eye contact
- C.
An attemp to "stare down" the Interviewer
- D.
All of the above
- 4.Which of the following are manipulators an Interviewer might see displayed by a nervous Interviewee?
- A.
Playing with jewellery
- B.
Tapping or drumming fingers
- C.
Fixing or twirling hair
- D.
All of the above
- 5.Which of the following can be interpreted as a sign of anger?
- A.
Leaning away from the Interviewer
- B.
Covering the eyes
- C.
Raised voice and red face
- D.
Lack of expression on an Interviewees face
- 6.Boby Language is an element of verbal communication
- A.
True
- B.
False
- 7.What percentage of our communication is transmitted by the words we use?
- A.
30 Percent
- B.
50 Percent
- C.
70 Percent
- D.
Less than 20 Percent
- 8.The key to analysing tone, body language and words, is the establishment of a baseline for the Interviewees communication or normalising the Interviewees communication.
- A.
True
- B.
False
- 9.Which of the following is NOT described in the text as one of the levels of listening?
- A.
Passive
- B.
Dicriminatory
- C.
Sympathetic
- D.
Empathetic
- 10.Stress increases cooperation by the Interviewee.
- A.
True
- B.
False
- 11.Factors that contribute to the development of rapport include which of the following?
- A.
Opinions rendered by the Interviewer
- B.
Objectivity on the part of the Interviewer
- C.
"Small Talk" on the part of the Interviewer
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