Conflict In The Workplace
7 Questions
| Total Attempts: 515
This quiz will test your knowledge about different types of conflict in the workplace.
Questions and Answers
- 1.One manifestation of management conflict might be
- A.
Disagreements with customers.
- B.
Gossip and backbiting in the workplace.
- C.
Being passed over for promotion opportunities.
- 2.Much of the conflict we deal with in the workplace can be reduced or eliminated by applying effective
- A.
Arguments.
- B.
Petitions to change things.
- C.
Resolution strategies.
- 3.The 5 verbal signs of conflict are
- 4.Isolated incidences and ongoing incidences are the two types of
- 5.Disinterest in work, lack of respect for managment, and abuse of sick leave are signs of
- A.
Coworker conflict.
- B.
Smart employees.
- C.
Good management.
- 6.Six types of people who cause coworker conflict are angry, resentful workers
- 7.True or False: Supervisors and managers want employess to follow orders, rules, and procedures.
- A.
True
- B.
False
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