Conflict In The Workplace

7 Questions | Attempts: 1029

Conflict In The Workplace - Quiz

This quiz will test your knowledge about different types of conflict in the workplace.

Questions and Answers
  • 1. 
    One manifestation of management conflict might be
    • A. 

      Disagreements with customers.

    • B. 

      Gossip and backbiting in the workplace.

    • C. 

      Being passed over for promotion opportunities.

  • 2. 
    Much of the conflict we deal with in the workplace can be reduced or eliminated by applying effective
    • A. 


    • B. 

      Petitions to change things.

    • C. 

      Resolution strategies.

  • 3. 
    The 5 verbal signs of conflict are
  • 4. 
    Isolated incidences and ongoing incidences are the two types of
  • 5. 
    Disinterest in work, lack of respect for managment, and abuse of sick leave are signs of
    • A. 

      Coworker conflict.

    • B. 

      Smart employees.

    • C. 

      Good management.

  • 6. 
    Six types of people who cause coworker conflict are angry, resentful workers
  • 7. 
    True or False: Supervisors and managers want employess to follow orders, rules, and procedures.
    • A. 


    • B. 


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