Conflict In The Workplace

7 Questions | By Capbrown | Last updated: Dec 14, 2012

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This quiz will test your knowledge about different types of conflict in the workplace.

Questions and Answers

1.

One manifestation of management conflict might be
- A.
  
  Disagreements with customers.
- B.
  
  Gossip and backbiting in the workplace.
- C.
  
  Being passed over for promotion opportunities.
2.

Much of the conflict we deal with in the workplace can be reduced or eliminated by applying effective
- A.
  
  Arguments.
- B.
  
  Petitions to change things.
- C.
  
  Resolution strategies.
3.

The 5 verbal signs of conflict are
4.

Isolated incidences and ongoing incidences are the two types of

Discuss
5.

Disinterest in work, lack of respect for managment, and abuse of sick leave are signs of
- A.
  
  Coworker conflict.
- B.
  
  Smart employees.
- C.
  
  Good management.
6.

Six types of people who cause coworker conflict are angry, resentful workers
7.

True or False: Supervisors and managers want employess to follow orders, rules, and procedures.
- A.
  
  True
- B.
  
  False

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