Claims And Return Policy Asia

10 Questions | Total Attempts: 47

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Asia Quizzes & Trivia

Questions and Answers
  • 1. 
    If a consultant comes in month of June for a product replacement billed in month of May. From the following option which month pricing will be selected?
    • A. 

      July

    • B. 

      April

    • C. 

      May

    • D. 

      June

  • 2. 
    If consultant wants to return product under undesirable effect how quantity of must is used by consultant?
    • A. 

      2/4

    • B. 

      ¼

    • C. 

      1/3

    • D. 

      Full

  • 3. 
    If SPO owner has punched wrong product code on online which option to be selected? From below?
    • A. 

      Wrong product ordered (exchange)

    • B. 

      Dissatisfaction (exchange)

    • C. 

      Online error (return)

    • D. 

      None above..

  • 4. 
    While passing a claim which option to be clicked to refer the previous month catalogue price?
    • A. 

      FRP

    • B. 

      Price

    • C. 

      Order

    • D. 

      Product

  • 5. 
    Which option to be clicked if consultant received product with contamination?
    • A. 

      Damage package (return)

    • B. 

      Damage product (exchange)

    • C. 

      Expired product (return)

    • D. 

      None above

  • 6. 
    Under which option you can see the” Tamper – evident seal or cello wrap is damaged”?
    • A. 

      Damage package (return) & Damage package (exchange)

    • B. 

      Damage product (return) & Damage product (exchange)

    • C. 

      None above

  • 7. 
    If consultant receives Mis match product as billed in invoice which option to be selected?
    • A. 

      Wrong product mistype by operator (exchange)

    • B. 

      Mispicking received wrong product (exchange)

    • C. 

      None above

  • 8. 
    What is the frequency to register COD / Courier / SPO orders claim?
    • A. 

      1 month from date of invoicing

    • B. 

      30 days from date of invoicing

    • C. 

      24 hours

  • 9. 
    From the following options which option to be selected to cancel RTO orders:
    • A. 

      Cancel order

    • B. 

      Not possible to deliver

  • 10. 
    Under which option you find the sub types in claims menu?
    • A. 

      Picking error – picked moreover (exchange)

    • B. 

      Parcel not delivered (exchange)

    • C. 

      Expired product (return)

    • D. 

      Online error (exchange)