July
April
May
June
2/4
¼
1/3
Full
Wrong product ordered (exchange)
Dissatisfaction (exchange)
Online error (return)
None above..
FRP
Price
Order
Product
Damage package (return)
Damage product (exchange)
Expired product (return)
None above
Damage package (return) & Damage package (exchange)
Damage product (return) & Damage product (exchange)
None above
Wrong product mistype by operator (exchange)
Mispicking received wrong product (exchange)
None above
1 month from date of invoicing
30 days from date of invoicing
24 hours
Cancel order
Not possible to deliver
Picking error – picked moreover (exchange)
Parcel not delivered (exchange)
Expired product (return)
Online error (exchange)
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