Claims And Return Policy Asia

10 Questions | Attempts: 47
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  • 1/10 Questions

    If consultant wants to return product under undesirable effect how quantity of must is used by consultant?

    • 2/4
    • ¼
    • 1/3
    • Full
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  • 2. 

    If consultant receives Mis match product as billed in invoice which option to be selected?

    • Wrong product mistype by operator (exchange)

    • Mispicking received wrong product (exchange)

    • None above

    Correct Answer
    A. Mispicking received wrong product (exchange)
  • 3. 

    If a consultant comes in month of June for a product replacement billed in month of May. From the following option which month pricing will be selected?

    • July

    • April

    • May

    • June

    Correct Answer
    A. May
  • 4. 

    While passing a claim which option to be clicked to refer the previous month catalogue price?

    • FRP

    • Price

    • Order

    • Product

    Correct Answer
    A. Price
  • 5. 

    Under which option you can see the” Tamper – evident seal or cello wrap is damaged”?

    • Damage package (return) & Damage package (exchange)

    • Damage product (return) & Damage product (exchange)

    • None above

    Correct Answer
    A. Damage package (return) & Damage package (exchange)
  • 6. 

    From the following options which option to be selected to cancel RTO orders:

    • Cancel order

    • Not possible to deliver

    Correct Answer
    A. Not possible to deliver
  • 7. 

    What is the frequency to register COD / Courier / SPO orders claim?

    • 1 month from date of invoicing

    • 30 days from date of invoicing

    • 24 hours

    Correct Answer
    A. 1 month from date of invoicing
  • 8. 

    Which option to be clicked if consultant received product with contamination?

    • Damage package (return)

    • Damage product (exchange)

    • Expired product (return)

    • None above

    Correct Answer
    A. Damage product (exchange)
  • 9. 

    Under which option you find the sub types in claims menu?

    • Picking error – picked moreover (exchange)

    • Parcel not delivered (exchange)

    • Expired product (return)

    • Online error (exchange)

    Correct Answer
    A. Parcel not delivered (exchange)
  • 10. 

    If SPO owner has punched wrong product code on online which option to be selected? From below?

    • Wrong product ordered (exchange)

    • Dissatisfaction (exchange)

    • Online error (return)

    • None above..

    Correct Answer
    A. Online error (return)

Quiz Review Timeline (Updated): Mar 21, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 12, 2012
    Quiz Created by
    KritikaBhatia
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