CIMO Computers In The Medical Office
8 Questions
| Total Attempts: 185
Chapter 10 and 11
Questions and Answers
- 1.Uncollectable Account
- A.
An account that does not respond to collection efforts
- B.
Written off
- C.
Bad debt
- 2.Law governing patient collection
- A.
Do not call patients between 8 am and 9 pm
- B.
Do not call and use profane lanaguage
- C.
You can leave a message with a family member or friend
- 3.Payment plan
- A.
An agreement to make payment
- B.
Installment plan
- C.
Do not have to notify patient in writing
- 4.Tickler
- A.
Causes me to laugh
- B.
Reminder
- C.
Followup
- 5.Collection tractor account
- A.
Tool to track collection accounts
- B.
Tracks collection letters
- C.
Hunts you down with a gun
- 6.By Law, the payment plan cannot include finance charge.
- A.
True
- B.
False
- 7.Aging reports are used to determine which accounts are overdue.
- A.
True
- B.
False
- 8.Accounts that are overdue and treated equally; accounts with small balances are just as likely to be sent for collections as accounts with large balances.
- A.
True
- B.
False
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