What Type Of Listening Is Most Appropriate

19 Questions | Total Attempts: 1867

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Listening Quizzes & Trivia

Questions and Answers
  • 1. 
    ___________ is the ability to understand, analyze, respect, and respond to the meaning of another person's spoken and nonverbal messages.
    • A. 

      Feedback

    • B. 

      Listening

    • C. 

      Self-centered listening

    • D. 

      The Golden Listening Rule

    • E. 

      Working memory

  • 2. 
    Studies have found that listening occupies __________ of a college student's communicating time.
    • A. 

      Less than 10%

    • B. 

      Less than 30%

    • C. 

      More than 50%

    • D. 

      More than 70%

    • E. 

      About 95%

  • 3. 
    Several studies report that without listening training, most people listen at ____ efficiency.
    • A. 

      15%

    • B. 

      25%

    • C. 

      35%

    • D. 

      45%

    • E. 

      55%

  • 4. 
    Unlike working memory theory, short term memory
    • A. 

      Has large capacity, enabling group members to remember names, numbers, and discussion issues.

    • B. 

      Is highly effective for listening to speeches and lectures.

    • C. 

      Helps you remember about 7 (plus or minus 2) different items or bits of information at one time.

    • D. 

      Allows you to sift through what you've heard to create new meaning.

    • E. 

      Does all of the above.

  • 5. 
    Researchers conclude that the total time most people spend communicating in a given day, they spend about _______ % of that time listening.
    • A. 

      10-20

    • B. 

      20-40

    • C. 

      30-50

    • D. 

      40-60

    • E. 

      40-70

  • 6. 
    Stephen Covey, author of The 7 Habits of High Effective People, uses listening to illustrate the 3 components of an effective habit. According to Covey, which of the following answers is a critical component of an effective listening habit?
    • A. 

      Hearing

    • B. 

      Desire

    • C. 

      Opportunity

    • D. 

      Memory

    • E. 

      Empathy

  • 7. 
    Suppose your group suggests having a meeting on Saturday morning. Nicole seems upset. You want to understand how she feels about the proposed meeting.  When she explains her concerns, you should focus your efforts on
    • A. 

      Analytical listening

    • B. 

      Empathetic listening

    • C. 

      Comprehensive listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 8. 
    Two committee members make significantly different recommendations for the date and format of the company's annual picnic. Which type of listening will help you decide which suggestion to support?
    • A. 

      Analytical listening

    • B. 

      Empathetic listening

    • C. 

      Comprehensive listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 9. 
    What type of listening is most appropriate when you want to acknowledge a member's effective language skills, use of humor, or skillful presentation of arguments?
    • A. 

      Critical listening

    • B. 

      Empathetic listening

    • C. 

      Comprehensive listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 10. 
    What type of listening is most appropriate when you want to accurately understand the meaning of group members' spoken and nonverbal messages?
    • A. 

      Comprehensive listening

    • B. 

      Empathic listening

    • C. 

      Analytical listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 11. 
    What type of listening is most appropriate when you want to form appropriate opinions about the content of a message?
    • A. 

      Comprehensive listening

    • B. 

      Empathetic listening

    • C. 

      Analytical listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 12. 
    What type of listening is most appropriate when you want to understand and identify a person's feelings or motives?
    • A. 

      Comprehensive listening

    • B. 

      Empathetic listening

    • C. 

      Analytical listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 13. 
    What type of listening is so essential that it forms the basis for other 4 types of listening?
    • A. 

      Comprehensive listening

    • B. 

      Empathetic listening

    • C. 

      Analytical listening

    • D. 

      Appreciative listening

    • E. 

      Discriminative listening

  • 14. 
    You can become a more empathic listener by
    • A. 

      Being conscious of your feedback

    • B. 

      Focusing on the speaker, not yourself

    • C. 

      Avoiding talking about your own experiences and feelings

    • D. 

      Monitoring your feedback to show concern

    • E. 

      Doing all of the above

  • 15. 
    You can become a more effective analytical listener by
    • A. 

      Avoiding evaluative reactions

    • B. 

      Paying attention to the clarity of a member's words

    • C. 

      Maintaining a strong belief in your own position

    • D. 

      Evaluating the quality of arguments and evidence

    • E. 

      Doing all of the above

  • 16. 
    You can become a more effective appreciative listener by
    • A. 

      Setting aside time for appreciative listening

    • B. 

      Preparing to listen appreciatively

    • C. 

      Welcoming opportunities to hear something challenging

    • D. 

      Both a and b

    • E. 

      All of the above

  • 17. 
    When Ralph Nichols wrote "We must always withhold evaluation until our comprehension is complete," which listening strategy was he describing?
    • A. 

      Listen for big ideas

    • B. 

      Overcome distractions

    • C. 

      "listen" to nonverbal behavior

    • D. 

      Listen before you leap

    • E. 

      Help your group listen

  • 18. 
    A study of ways in which the college students from differ cultures listen concludes that ____ students are less willing and less patient listeners than students from other cultures.
    • A. 

      African

    • B. 

      U.S. American

    • C. 

      Asian

    • D. 

      South American

    • E. 

      European

  • 19. 
    Your textbook describes the dilemma students face when taking notes during a discussion or in the classroom. Which of the following statements best describes this dilemma?
    • A. 

      Most of us listen at only 25% efficiency

    • B. 

      The value of notes decreases as the volume of your notes increase

    • C. 

      We are not flexible notetakers

    • D. 

      A meeting's minutes or an instructor's handouts are better than the notes taken by a listener

    • E. 

      Effective notetakers take notes in outline form

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