Cfs Billing

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1. It shows the total amount owed by the customer for services and products provided during a bill cycle period.
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Cfs Billing - Quiz

Answer questions regarding: basic billing terms. Different components of the bill. The difference between a first bill and monthly recurring bill. Accessing the customer's Bill History report. Frequency of delinquency payment and adjustments of each bill cycle locating detailed information on a customer's bill. Explaining and locating overages on a... see morecustomer's bill. see less

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2. The word "Welcome" will tell you this is a first bill.  Normally in a non-firtst bill scenario the message will say "Hello" instead.
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3. It is imposed directly on customers, which Sprint collects on the government's behalf.
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4. The billing cycle is the time period for which the bill shows charges. Sprint customers receive a bill approximately every end of the month.
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5. Overages are found on what section of the bill?
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6. The DCK fee assessed varies based on the following two items:
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7. Customers may ask for the address to send their payment to. There is one central location that all customers use to send in a payment.
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8. The Bill History Report allows you to view the customer's history of each bill for the last ____ .
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9. It is defined as using a wireless phone within the U.S. while out of the Sprint network.
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10. A billing statement typically includes two basic charges:
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11. Additional one-time charges may include the following except:
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12. When resending bills, less than 12 month-old bills can be sent.
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13. Charges resulting from the use of data.
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14. All account types can be assessed a late fee. No exception.
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15. Credit card chargeback fee is charged on the next bill.
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16. Charges for services that are not included in the customer's price plan.
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17. When manually restoring a BAN, what reason code should be used to avoid the $25 fee?
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18. A  $25 fee is charged for reconnection from any type of suspension.
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  • Jul 30, 2011
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  • Jan 19, 2009
    Quiz Created by
    Eydie
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It shows the total amount owed by the customer for services and...
The word "Welcome" will tell you this is a first bill.  Normally...
It is imposed directly on customers, which Sprint collects on the...
The billing cycle is the time period for which the bill shows charges....
Overages are found on what section of the bill?
The DCK fee assessed varies based on the following two items:
Customers may ask for the address to send their payment to. There...
The Bill History Report allows you to view the customer's history of...
It is defined as using a wireless phone within the U.S. while out of...
A billing statement typically includes two basic charges:
Additional one-time charges may include the following except:
When resending bills, less than 12 month-old bills can be sent.
Charges resulting from the use of data.
All account types can be assessed a late fee. No exception.
Credit card chargeback fee is charged on the next bill.
Charges for services that are not included in the customer's price...
When manually restoring a BAN, what reason code should be used to...
A  $25 fee is charged for reconnection from any type of...
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