Cfs Billing

18 Questions | Attempts: 127
Please wait...
Question 1 / 18
0 %
0/100
Score 0/100
1. It shows the total amount owed by the customer for services and products provided during a bill cycle period.
Submit
Please wait...
About This Quiz
Cfs Billing - Quiz

Answer questions regarding: basic billing terms. Different components of the bill. The difference between a first bill and monthly recurring bill. Accessing the customer's Bill History report. Frequency of delinquency payment and adjustments of each bill cycle locating detailed information on a customer's bill. Explaining and locating overages on a... see morecustomer's bill. see less

2.
You may optionally provide this to label your report, leaderboard, or certificate.
2. The word "Welcome" will tell you this is a first bill.  Normally in a non-firtst bill scenario the message will say "Hello" instead.
Submit
3. It is imposed directly on customers, which Sprint collects on the government's behalf.
Submit
4. The billing cycle is the time period for which the bill shows charges. Sprint customers receive a bill approximately every end of the month.
Submit
5. Overages are found on what section of the bill?
Submit
6. The DCK fee assessed varies based on the following two items:
Submit
7. Customers may ask for the address to send their payment to. There is one central location that all customers use to send in a payment.
Submit
8. The Bill History Report allows you to view the customer's history of each bill for the last ____ .
Submit
9. It is defined as using a wireless phone within the U.S. while out of the Sprint network.
Submit
10. A billing statement typically includes two basic charges:
Submit
11. Additional one-time charges may include the following except:
Submit
12. When resending bills, less than 12 month-old bills can be sent.
Submit
13. Charges resulting from the use of data.
Submit
14. All account types can be assessed a late fee. No exception.
Submit
15. Credit card chargeback fee is charged on the next bill.
Submit
16. Charges for services that are not included in the customer's price plan.
Submit
17. When manually restoring a BAN, what reason code should be used to avoid the $25 fee?
Submit
18. A  $25 fee is charged for reconnection from any type of suspension.
Submit
×
Saved
Thank you for your feedback!
View My Results
Cancel
  • All
    All (18)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
It shows the total amount owed by the customer for services and...
The word "Welcome" will tell you this is a first bill.  Normally...
It is imposed directly on customers, which Sprint collects on the...
The billing cycle is the time period for which the bill shows charges....
Overages are found on what section of the bill?
The DCK fee assessed varies based on the following two items:
Customers may ask for the address to send their payment to. There...
The Bill History Report allows you to view the customer's history of...
It is defined as using a wireless phone within the U.S. while out of...
A billing statement typically includes two basic charges:
Additional one-time charges may include the following except:
When resending bills, less than 12 month-old bills can be sent.
Charges resulting from the use of data.
All account types can be assessed a late fee. No exception.
Credit card chargeback fee is charged on the next bill.
Charges for services that are not included in the customer's price...
When manually restoring a BAN, what reason code should be used to...
A  $25 fee is charged for reconnection from any type of...
Alert!

Advertisement