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Ce Quiz 2.25.19 (Service)
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1.
When is the only time you are allowed to use the "Other" op code for Suntrup VW & Nissan?
When you are scheduling a second recall.
When you run out of Recall opcodes.
When scheduling a water leak.
All the above.
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2.
What first name or nickname would you like us to use?
You may optionally provide this to label your report, leaderboard, or certificate.
2.
We can schedule the 5 recalls listed under the Recall policy for Priority Toyota Richmond.
True
False
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3.
You can use the "General Concern" opcode if you cannot find the closest related op code, for Beaver County Dodge Chrysler Jeep Ram & Beaver County Nissan.
True
False
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4.
What must you remember to do when scheduling a customer in the main shop and they have a preferred advisor for Honda of Owings Mills?
Schedule with their preferred advisor and leave a DMS note stating they would like to work with their specific advisor.
Schedule with the advisors 1-8 and leave a note
Nothing is necessary to remember
None of the above
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When is the only time you are allowed to use the "Other" op...
We can schedule the 5 recalls listed under the Recall policy for...
You can use the "General Concern" opcode if you cannot find...
What must you remember to do when scheduling a customer in the main...
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