Ce Quiz 2.25.19 (Service)
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Questions and Answers
- 1.
You can use the "General Concern" opcode if you cannot find the closest related op code, for Beaver County Dodge Chrysler Jeep Ram & Beaver County Nissan.
- A.
True
- B.
False
Correct Answer
B. False -
- 2.
When is the only time you are allowed to use the "Other" op code for Suntrup VW & Nissan?
- A.
When you are scheduling a second recall.
- B.
When you run out of Recall opcodes.
- C.
When scheduling a water leak.
- D.
All the above.
Correct Answer
B. When you run out of Recall opcodes. -
- 3.
What must you remember to do when scheduling a customer in the main shop and they have a preferred advisor for Honda of Owings Mills?
- A.
Schedule with their preferred advisor and leave a DMS note stating they would like to work with their specific advisor.
- B.
Schedule with the advisors 1-8 and leave a note
- C.
Nothing is necessary to remember
- D.
None of the above
Correct Answer
A. Schedule with their preferred advisor and leave a DMS note stating they would like to work with their specific advisor. -
- 4.
We can schedule the 5 recalls listed under the Recall policy for Priority Toyota Richmond.
- A.
True
- B.
False
Correct Answer
B. False -
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Current Version
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Feb 26, 2019Quiz Edited by
ProProfs Editorial Team -
Feb 25, 2019Quiz Created by
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