Minnesota Basic Home care Competency Exam

Approved & Edited by ProProfs Editorial Team
The editorial team at ProProfs Quizzes consists of a select group of subject experts, trivia writers, and quiz masters who have authored over 10,000 quizzes taken by more than 100 million users. This team includes our in-house seasoned quiz moderators and subject matter experts. Our editorial experts, spread across the world, are rigorously trained using our comprehensive guidelines to ensure that you receive the highest quality quizzes.
Learn about Our Editorial Process
| By Lisalofquist
L
Lisalofquist
Community Contributor
Quizzes Created: 1 | Total Attempts: 13
Questions: 50 | Attempts: 13

SettingsSettingsSettings
Minnesota Basic Home care Competency Exam - Quiz

.


Questions and Answers
  • 1. 

    There is no document available yet, please upload the document

  • 2. 

    In Minnesota, a Basic Home Care License is issued by the Department of Health.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    In Minnesota, the Department of Health is responsible for issuing Basic Home Care Licenses. This means that individuals or organizations wanting to provide basic home care services must obtain a license from the Department of Health. Therefore, the statement "In Minnesota, a Basic Home Care License is issued by the Department of Health" is true.

    Rate this question:

  • 3. 

    Every person who provides direct care to a client in the home must pass a background study examination through the Minnesota Department of Human Services.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    In order to provide direct care to a client in the home, individuals must pass a background study examination conducted by the Minnesota Department of Human Services. This requirement ensures that the person providing care has undergone a thorough background check to ensure the safety and well-being of the client. Therefore, the statement is true.

    Rate this question:

  • 4. 

    The document that describes the rights of a person who receives home care is called:

    • A.

      The Declaration of Rights

    • B.

      The Minnesota Statement of Rights

    • C.

      The Minnesota Home Care Bill of Rights

    • D.

      The Declaration of Independence

    Correct Answer
    C. The Minnesota Home Care Bill of Rights
    Explanation
    The correct answer is The Minnesota Home Care Bill of Rights. This document specifically outlines the rights of individuals who receive home care in the state of Minnesota. It is a set of guidelines and regulations that protect the rights and well-being of individuals receiving home care services. The Declaration of Rights and The Declaration of Independence are not specific to home care and do not address the rights of individuals in this context.

    Rate this question:

  • 5. 

    Under a Basic Home Care Provider's License, which of the following services is an agency prohibited from providing:

    • A.

      Housekeeping

    • B.

      Skilled Nursing Care

    • C.

      Personal Grooming

    • D.

      Transportation

    Correct Answer
    B. Skilled Nursing Care
    Explanation
    Under a Basic Home Care Provider's License, an agency is prohibited from providing Skilled Nursing Care. This is because a Basic Home Care Provider's License only allows agencies to provide non-medical services such as housekeeping, personal grooming, and transportation. Skilled Nursing Care involves providing medical services that require specialized training and qualifications, which are not covered under a Basic Home Care Provider's License.

    Rate this question:

  • 6. 

    A care provider who works for an agency with a Basic Home Care License may dispense medications to the client.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    A care provider who works for an agency with a Basic Home Care License is not allowed to dispense medications to the client. Only individuals with specific qualifications, such as nurses or pharmacists, are legally allowed to dispense medications. Therefore, the statement is false.

    Rate this question:

  • 7. 

    Personal grooming includes all but which of the following:

    • A.

      Bathing

    • B.

      Toileting

    • C.

      Dressing

    • D.

      Cutting fingernails and toenails.

    Correct Answer
    D. Cutting fingernails and toenails.
    Explanation
    Personal grooming refers to the activities that individuals undertake to maintain their cleanliness and appearance. It includes practices such as bathing, toileting, and dressing. Cutting fingernails and toenails, on the other hand, falls under the category of personal hygiene rather than grooming. While it is important for maintaining cleanliness, it is not directly related to one's appearance. Therefore, cutting fingernails and toenails is not included in personal grooming.

    Rate this question:

  • 8. 

    My training and Orientation as a home care provider included an overview of legal definitions used in the Minnesota Home Care statutes.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the training and orientation as a home care provider included an overview of legal definitions used in the Minnesota Home Care statutes. This implies that the individual received education and information about the legal terms and definitions relevant to their role as a home care provider in Minnesota. Therefore, the answer is true.

    Rate this question:

  • 9. 

    As a home care provider, I need to have an understanding of which of the following:

    • A.

      The client's rights.

    • B.

      The client's plan of care.

    • C.

      The Minnesota Home Care laws.

    • D.

      All of the above.

    Correct Answer
    D. All of the above.
    Explanation
    As a home care provider, it is essential to have an understanding of all the mentioned aspects. Knowing the client's rights ensures that their autonomy and dignity are respected, and they receive appropriate care. Understanding the client's plan of care helps in providing personalized and effective services tailored to their specific needs. Familiarity with the Minnesota Home Care laws ensures compliance with legal requirements and the provision of safe and high-quality care. Therefore, having knowledge of all these aspects is crucial for a home care provider.

    Rate this question:

  • 10. 

    As a home care provider, the services I perform for the client are listed in the client's Service Plan.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because as a home care provider, it is important to have a clear understanding of the services that need to be provided to the client. The client's Service Plan serves as a comprehensive guide that outlines the specific services and tasks that should be performed. This plan ensures that the care provided is personalized and tailored to the client's specific needs and preferences. By following the Service Plan, the home care provider can ensure that all necessary services are being delivered effectively and efficiently.

    Rate this question:

  • 11. 

    I can make changes to the Service Plan if I believe they are necessary.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement suggests that the person has the authority and ability to make changes to the Service Plan if they believe it is necessary. However, the correct answer is false because the statement does not specify whether the person actually has the authority to make changes or if there are any limitations or restrictions in place. Without this information, it cannot be assumed that the person can make changes to the Service Plan.

    Rate this question:

  • 12. 

    The client's Service Plan:

    • A.

      Can never be changed.

    • B.

      Is based on the client's needs and preferences.

    • C.

      Is only used by the Home Care Manager to track client information.

    • D.

      Is not necessary to provide care correctly.

    Correct Answer
    B. Is based on the client's needs and preferences.
    Explanation
    The correct answer is "Is based on the client's needs and preferences." This means that the client's service plan is tailored to their specific requirements and desires. It takes into account what the client needs in terms of care and support, as well as their preferences and choices. By creating a service plan based on these factors, the client's care can be personalized and meet their individual needs effectively.

    Rate this question:

  • 13. 

    The document that I must use to record care I provide to a client is called:

    Correct Answer
    Daily Log
    Explanation
    The document used to record care provided to a client is called a Daily Log. This log is essential for documenting the details of the care given, including any medications administered, treatments provided, and any changes in the client's condition. It serves as a comprehensive record that can be referenced by healthcare professionals to ensure continuity of care and track the client's progress over time.

    Rate this question:

  • 14. 

    Which of the following is not a Standard Universal Precaution to prevent the spread of infection:

    • A.

      Frequent hand-washing

    • B.

      Use of gloves and other protective equipment.

    • C.

      Proper techniques for cleaning and disinfection.

    • D.

      Getting a vaccination for chicken-pox.

    Correct Answer
    D. Getting a vaccination for chicken-pox.
    Explanation
    Getting a vaccination for chicken-pox is not a Standard Universal Precaution to prevent the spread of infection. Standard Universal Precautions refer to a set of guidelines and practices that healthcare workers follow to prevent the transmission of infectious diseases. This includes measures such as frequent hand-washing, using gloves and other protective equipment, and proper techniques for cleaning and disinfection. Getting a vaccination for chicken-pox is a preventive measure against contracting the disease but is not considered a Standard Universal Precaution.

    Rate this question:

  • 15. 

    What is the number one cause of injuries for the elderly? 

    • A.

      Depression

    • B.

      Falls

    • C.

      Poisoning

    • D.

      Frostbite

    Correct Answer
    B. Falls
    Explanation
    Falls are the number one cause of injuries for the elderly. As people age, their balance and coordination tend to decline, making them more susceptible to falling. Additionally, age-related factors such as muscle weakness, vision problems, and medication side effects can increase the risk of falls. Falls can result in serious injuries such as fractures, head trauma, and hip fractures, which can have long-lasting consequences for the elderly. Therefore, it is important to take preventive measures such as removing hazards, improving lighting, and encouraging regular exercise to reduce the risk of falls in the elderly.

    Rate this question:

  • 16. 

    As a home care provider I am considered a mandatory reporter for purposes of reporting suspected maltreatment or abuse of a client.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    As a home care provider, it is important to ensure the safety and well-being of clients. Being a mandatory reporter means that the individual is legally obligated to report any suspected maltreatment or abuse of a client. This requirement exists to protect vulnerable individuals and ensure that appropriate action is taken to address any potential harm or mistreatment. Therefore, as a home care provider, it is necessary to fulfill the role of a mandatory reporter and report any suspicions of maltreatment or abuse.

    Rate this question:

  • 17. 

    I must be able to prove a client is the victim of maltreatment before I can make a report.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    This statement is false. In most cases, as a mandated reporter, you are not required to prove that a client is a victim of maltreatment before making a report. It is your duty to report any suspicions or concerns of maltreatment to the appropriate authorities, who will then investigate and determine if maltreatment has occurred. It is important to prioritize the safety and well-being of the client and let the professionals handle the investigation.

    Rate this question:

  • 18. 

    Reports of maltreatment or abuse must be made:

    • A.

      When injuries or bruises are not reasonably explained.

    • B.

      To my supervisor.

    • C.

      Through MAARC.

    • D.

      All of the above.

    Correct Answer
    D. All of the above.
    Explanation
    The correct answer is "All of the above" because reports of maltreatment or abuse should be made when injuries or bruises are not reasonably explained, to one's supervisor, and through MAARC. This ensures that all possible avenues for reporting and addressing the issue are utilized, increasing the chances of appropriate action being taken to protect the individual experiencing maltreatment or abuse.

    Rate this question:

  • 19. 

    Proper documentation of the care I provide and the client's condition is required for all home care providers.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Proper documentation is necessary for all home care providers to ensure that the care provided to the client is accurately recorded and tracked. This documentation helps in maintaining a record of the client's condition, progress, and any changes in their health status. It also serves as a legal document that can be referred to in case of any disputes or inquiries. Proper documentation is crucial for maintaining transparency, accountability, and continuity of care in home care settings.

    Rate this question:

  • 20. 

    A tuberculosis screening is not required for home care providers if they are current on all of their childhood vaccinations.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    A tuberculosis screening is required for home care providers regardless of their vaccination status. Childhood vaccinations do not provide immunity against tuberculosis, so being current on childhood vaccinations does not exempt home care providers from tuberculosis screening. Therefore, the given statement is false.

    Rate this question:

  • 21. 

    There is not a special way to handle a client's clothing or bedding that is soiled with the client's body fluids or blood.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because there is indeed a special way to handle a client's clothing or bedding that is soiled with body fluids or blood. It is important to follow proper infection control protocols and use appropriate personal protective equipment (PPE) such as gloves and possibly gowns, masks, or face shields. Soiled items should be handled carefully, placed in designated biohazard bags, and laundered or disposed of properly to prevent the spread of infection.

    Rate this question:

  • 22. 

    When a client complains to me about pain, the first thing I should do is:

    • A.

      Have them lay down and take a nap.

    • B.

      Offer them something to eat.

    • C.

      Ask questions and have them describe the pain.

    • D.

      Call the client Call the client's physician.

    Correct Answer
    C. Ask questions and have them describe the pain.
    Explanation
    When a client complains about pain, the first thing to do is ask questions and have them describe the pain. This is important because it helps gather more information about the pain, such as its location, intensity, duration, and any associated symptoms. By asking questions and having the client describe the pain, it can help in understanding the possible causes and determining the appropriate course of action or referral, such as calling the client's physician if necessary.

    Rate this question:

  • 23. 

    If a client is choking and cannot breathe or speak, I should:

    • A.

      Give them a drink of water.

    • B.

      Lay the client down on their back.

    • C.

      Call 911.

    • D.

      Apply a thrust to the back or the Heimlich maneuver.

    Correct Answer
    D. Apply a thrust to the back or the Heimlich maneuver.
    Explanation
    If a client is choking and cannot breathe or speak, the correct action to take is to apply a thrust to the back or perform the Heimlich maneuver. This is because choking occurs when the airway is blocked, and by applying pressure to the back or performing the Heimlich maneuver, it can help dislodge the object and clear the airway. Giving them a drink of water or laying them down on their back may worsen the situation and should be avoided. Calling 911 is also important in case the situation worsens or further medical assistance is needed.

    Rate this question:

  • 24. 

    Mary is the home care provider for Mrs. Apple. While Mrs. Apple is cutting a tomato in the kitchen she cuts her finger. The cut is bleeding but is not a deep cut. Which of the following is  NOT something Mary should do:

    • A.

      Contact the Home Care Manager.

    • B.

      Call 911.

    • C.

      Wear protective gloves and clean and dress the cut.

    • D.

      Wear protective gloves to clean and disinfect any areas contaminated with blood.

    Correct Answer
    B. Call 911.
    Explanation
    Mary should not call 911 because the cut is not a deep cut and does not require emergency medical attention.

    Rate this question:

  • 25. 

    Which of the following does not occur as people age:

    • A.

      Bones become weaker and break more easily.

    • B.

      Senses like taste and smell gradually diminish.

    • C.

      The brain stops processing information.

    • D.

      Vision and hearing may become impaired.

    Correct Answer
    C. The brain stops processing information.
    Explanation
    As people age, various changes occur in their bodies. Bones become weaker and more prone to fractures, and senses like taste and smell gradually diminish. Vision and hearing may also become impaired. However, the brain does not stop processing information as people age. While cognitive abilities may decline to some extent, the brain continues to process information and perform various functions.

    Rate this question:

  • 26. 

    A regular diet is a diet that is nutritious and has no restrictions.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A regular diet refers to a balanced and nutritious diet that includes all the essential nutrients in appropriate proportions. It does not have any specific restrictions or limitations, allowing individuals to consume a wide variety of foods. Therefore, the statement that a regular diet is nutritious and has no restrictions is true.

    Rate this question:

  • 27. 

    If my list of tasks for a client includes meal preparation, I can prepare what I think is healthy without asking my client.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it is important to communicate and understand the client's preferences and dietary restrictions before preparing meals for them. Each client may have different dietary needs and preferences, so assuming what is healthy for them without consulting them can lead to misunderstandings and potential health risks. It is essential to have open communication and involve the client in decision-making regarding their meals to ensure their satisfaction and well-being.

    Rate this question:

  • 28. 

    Jane is providing home care for Mrs. Anderson. At lunchtime Mrs. Anderson tells Jane that she is not hungry. Jane should:

    • A.

      Prepare a meal anyway and force Mrs. Anderson to eat.

    • B.

      Tell Mrs. Anderson that she is behaving like a child and needs to eat.

    • C.

      Tell Mrs. Anderson to let Jane know when she is hungry, but remind her she needs to eat lunch as the day goes on.

    • D.

      Tell Mrs. Anderson that if she refuses to eat lunch now she cannot eat again until dinner.

    Correct Answer
    C. Tell Mrs. Anderson to let Jane know when she is hungry, but remind her she needs to eat lunch as the day goes on.
    Explanation
    Jane should tell Mrs. Anderson to let her know when she is hungry, but also remind her that she needs to eat lunch as the day goes on. This response shows a respectful and understanding approach towards Mrs. Anderson's lack of appetite. It acknowledges her autonomy while also emphasizing the importance of maintaining a regular eating schedule for her well-being.

    Rate this question:

  • 29. 

    Mr. Hayes is on a low-sodium diet. Which of the following is the best meal option for Mr. Hayes:

    • A.

      Chow Mein

    • B.

      Canned, condensed soup with saltine crackers.

    • C.

      Salad and 1/2 turkey sandwich.

    • D.

      A Big Mac and french fries.

    Correct Answer
    C. Salad and 1/2 turkey sandwich.
    Explanation
    The best meal option for Mr. Hayes is the salad and 1/2 turkey sandwich. This is because Mr. Hayes is on a low-sodium diet, and both salad and turkey are generally low in sodium. The other options, such as Chow Mein, canned soup with saltine crackers, and a Big Mac with french fries, are likely to be high in sodium and therefore not suitable for Mr. Hayes' dietary restrictions.

    Rate this question:

  • 30. 

    Grace is making dinner for her client, Mr. Campbell. While she is preparing to place chicken in a dish to put in the oven, the chicken breast falls to the floor. Grace should:

    • A.

      Pick it up, place it in the dish and bake it. The heat from the oven will kill any bacteria.

    • B.

      Rinse the chicken under the kitchen faucet to remove germs and bake it.

    • C.

      Dispose of the chicken in the trash to prevent the spread of bacteria.

    Correct Answer
    C. Dispose of the chicken in the trash to prevent the spread of bacteria.
    Explanation
    Dropping the chicken breast on the floor increases the risk of bacterial contamination. Even though the heat from the oven will kill some bacteria, it may not eliminate all of them. Rinsing the chicken under the kitchen faucet is not recommended as it can spread bacteria to other surfaces. Therefore, the best course of action is to dispose of the chicken in the trash to prevent the spread of bacteria and ensure food safety.

    Rate this question:

  • 31. 

    Mr. Skinner, who lives alone, is usually talkative.  Today he says very little, appears anxious and worried and has difficulty speaking.  When would you report Mr. Skinner's change of condition to the Home Care Manager?

    • A.

      I would wait to see how he seems the next time I am scheduled.

    • B.

      I would report it within 24 hours of noticing it.

    • C.

      I would document it in the Daily Log because this does not need to be reported.

    • D.

      I would report it to the Home Care Manager as soon as possible during my shift.

    Correct Answer
    D. I would report it to the Home Care Manager as soon as possible during my shift.
    Explanation
    Mr. Skinner's sudden change in behavior, including being less talkative, appearing anxious and worried, and having difficulty speaking, could be indicative of a potential health issue or distress. As a caregiver, it is important to prioritize the well-being and safety of the individual under your care. Reporting this change to the Home Care Manager as soon as possible during your shift would allow for timely intervention and appropriate measures to be taken to address any potential concerns or provide necessary support to Mr. Skinner.

    Rate this question:

  • 32. 

    Which of the following is NOT true:

    • A.

      Spills should be wiped up immediately to avoid slips and falls.

    • B.

      Cleaning supplies and other dangerous substances should be kept in a safe, secure cabinet or area.

    • C.

      If someone in a house uses a cane or a walker, it is a good idea to cushion the floor by using lots of throw rugs.

    • D.

      Always be sure electrical cords are not lying in open walk areas.

    Correct Answer
    C. If someone in a house uses a cane or a walker, it is a good idea to cushion the floor by using lots of throw rugs.
    Explanation
    Cushioning the floor with lots of throw rugs can actually increase the risk of falls for someone using a cane or walker. These mobility aids require a stable and even surface to prevent tripping hazards. Placing throw rugs on the floor can create uneven surfaces and increase the risk of falls. It is important to keep the floor clear and free from any obstacles for individuals using canes or walkers to ensure their safety.

    Rate this question:

  • 33. 

    Which of the following is most important practice to promote good skin care in the elderly?

    • A.

      Keep the skin clean and well moisturized.

    • B.

      Apply alcohol to bare areas of the skin.

    • C.

      Wash daily with scented soap.

    • D.

      All of the above.

    Correct Answer
    A. Keep the skin clean and well moisturized.
    Explanation
    Keeping the skin clean and well moisturized is the most important practice to promote good skin care in the elderly. This helps to prevent dryness, irritation, and infection, which are common skin issues in older adults. Regular cleansing removes dirt, sweat, and bacteria from the skin, while moisturizing helps to maintain its hydration and elasticity. Applying alcohol to bare areas of the skin can cause dryness and irritation, and washing daily with scented soap can strip the skin of its natural oils, leading to dryness and sensitivity. Therefore, the correct answer is to keep the skin clean and well moisturized.

    Rate this question:

  • 34. 

    Mrs. Henderson lives alone and never goes out of the house.  When you arrive at her home, the door is locked, and although it is the middle of the day, you can see the lights turned on in the living room.  When you knock, Ms. Henderson does not answer.  You should:

    • A.

      Call 911.

    • B.

      Break a window and climb in.

    • C.

      Call the Home Care Manager immediately.

    • D.

      Keep knocking and begin shouting to get Mrs. Henderson to answer the door.

    Correct Answer
    C. Call the Home Care Manager immediately.
    Explanation
    The correct answer is to call the Home Care Manager immediately. This is the best course of action because Mrs. Henderson lives alone and never goes out of the house, and the door is locked with the lights turned on inside. These circumstances may indicate that something is wrong or that Mrs. Henderson needs assistance. Calling the Home Care Manager will ensure that someone who can help is notified and can take appropriate action.

    Rate this question:

  • 35. 

    A client, Mrs. Hayworth, tells you she is very upset with you and demands you to tell her the supervisor's name so she can call and report you.  The correct action is: 

    • A.

      Tell her she has no reason to be upset and try to calm her down.

    • B.

      Explain that the complaint process is very complicated and you can work with her to resolve the situation.

    • C.

      Tell her she has the right to make a complaint at any time and give her the Home Care Manager's phone number.

    • D.

      Leave her home immediately.

    Correct Answer
    C. Tell her she has the right to make a complaint at any time and give her the Home Care Manager's phone number.
    Explanation
    The correct action is to tell Mrs. Hayworth that she has the right to make a complaint at any time and provide her with the Home Care Manager's phone number. This response acknowledges her concerns and provides a solution by giving her the contact information of someone who can address her complaint. It shows empathy and willingness to assist in resolving the situation.

    Rate this question:

  • 36. 

    While at a client's house, she mentions that she heard you are providing services to her friend Millie, and asks you how Millie is doing. You should:

    • A.

      Tell her you cannot discuss Millie with her.

    • B.

      Visit about Millie and how your client knows her.

    • C.

      Tell her about Millie's care.

    • D.

      Tell her to mind her own business.

    Correct Answer
    A. Tell her you cannot discuss Millie with her.
    Explanation
    It is important to maintain client confidentiality and respect privacy. By telling the client that you cannot discuss Millie with her, you are adhering to professional ethics and protecting Millie's personal information.

    Rate this question:

  • 37. 

    While you are providing care, is perfectly acceptable to use anything in the client's home for personal use.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    It is not acceptable to use anything in the client's home for personal use while providing care. As a caregiver, it is important to respect the client's belongings and maintain professional boundaries. Using the client's belongings for personal use would be a violation of trust and could lead to legal and ethical consequences.

    Rate this question:

  • 38. 

    A client offers you a bonus of $200.00 as a Christmas gift. You should accept the gift and thank the client for being so generous.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    It is not appropriate to accept a monetary gift from a client as it may create a conflict of interest or be seen as a bribe. Accepting such gifts can compromise professional ethics and integrity. It is advisable to politely decline the gift and express gratitude for the gesture.

    Rate this question:

  • 39. 

    Your client has a big dog who jumps at the fence and barks ferociously at you when you visit. Today the dog is in the house as you arrive and meets you at the front door growling.  What do you do? 

    • A.

      Call the client from outside and tell the client to put the dog outside.

    • B.

      Assume the client will control the dog and enter the house.

    • C.

      Contact the Home Care Manager immediately.

    • D.

      Tell the client if the client keeps the dog she can no longer receive home services.

    Correct Answer
    C. Contact the Home Care Manager immediately.
    Explanation
    The correct answer is to contact the Home Care Manager immediately. This is the best course of action because the dog's behavior is aggressive and poses a potential threat to your safety. By contacting the Home Care Manager, they can assess the situation and take appropriate measures to ensure your safety, such as arranging for the dog to be restrained or removed from the premises during your visit. It is important to prioritize your safety and communicate any concerns to the appropriate authority in order to prevent any potential harm.

    Rate this question:

  • 40. 

    Your client, Mrs. Robin, wants to give you a private bonus at Christmas. You should:

    • A.

      Tell Mrs. Robin that she should donate the money to a charity.

    • B.

      Accept the money graciously so you do not offend Mrs. Robin.

    • C.

      Accept the money and tell Mrs. Robin that the gift will help because you don't make enough money.

    • D.

      Explain to Mrs. Robin that you cannot accept gifts from clients.

    Correct Answer
    D. Explain to Mrs. Robin that you cannot accept gifts from clients.
    Explanation
    It is important to explain to Mrs. Robin that you cannot accept gifts from clients in order to maintain professional ethics and avoid any potential conflicts of interest. Accepting gifts from clients can create a perception of bias and compromise the integrity of the professional relationship. By politely declining the gift, you are upholding professional standards and ensuring that your interactions with clients remain impartial and focused on providing the best service possible.

    Rate this question:

  • 41. 

    Mr. Hayes is a very irritable client. He accuses you of taking a $20 bill from his kitchen counter. You should: 

    • A.

      Search the kitchen for the missing $20.00.

    • B.

      Tell Mr. Hayes that you did not take the money and he has offended you.

    • C.

      Offer to give Mr. Hayes $20 to resolve the situation.

    • D.

      Contact the Home Care Manager.

    Correct Answer
    D. Contact the Home Care Manager.
    Explanation
    In this situation, it is important to handle the accusation professionally and responsibly. Contacting the Home Care Manager is the correct answer because they are the appropriate authority to address the issue and handle any complaints or concerns from clients. It is not advisable to search the kitchen for the missing money as it may invade the client's privacy. Telling Mr. Hayes that you did not take the money and getting offended may escalate the situation further. Offering to give Mr. Hayes $20 may not be appropriate and could be seen as an admission of guilt.

    Rate this question:

  • 42. 

    When a client is hard of hearing you should:

    • A.

      Shout when you speak so the client can hear you.

    • B.

      Try and use sign language.

    • C.

      Speak slowly and clearly to make sure the client understands what you are saying.

    • D.

      Tell the client that it may be necessary to get a hearing aid.

    Correct Answer
    C. Speak slowly and clearly to make sure the client understands what you are saying.
    Explanation
    When a client is hard of hearing, it is important to speak slowly and clearly to ensure that they can understand what you are saying. Shouting may not be effective and can actually be uncomfortable for the client. While sign language can be helpful for individuals who are proficient in it, it may not be the best option for all clients. Suggesting a hearing aid is not within the scope of a service provider's role and should be left to a healthcare professional. Therefore, speaking slowly and clearly is the most appropriate approach to communicate with a hard of hearing client.

    Rate this question:

  • 43. 

    When you are working in a client's home you are:

    • A.

      Working individually and not as part of a team.

    • B.

      Never able to contact your Home Care Manager for help.

    • C.

      Solely responsible for whatever happens to the client.

    • D.

      Working under a Service Plan and the supervision of the Home Care Manager.

    Correct Answer
    D. Working under a Service Plan and the supervision of the Home Care Manager.
    Explanation
    When working in a client's home, you are not working individually and not as part of a team. You may need to contact your Home Care Manager for help if necessary. You are not solely responsible for whatever happens to the client, as you are working under a Service Plan and the supervision of the Home Care Manager. This means that there is a structured plan in place for the care of the client, and you have guidance and support from the Home Care Manager.

    Rate this question:

  • 44. 

    Speaking is the only way to communicate with a client.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement "Speaking is the only way to communicate with a client" is not true because there are various other ways to communicate with a client apart from speaking. These can include written communication through emails, letters, or text messages, as well as non-verbal communication through body language and gestures. Additionally, technology has enabled the use of video conferencing and online messaging platforms for client communication. Therefore, speaking is not the only way to communicate with a client.

    Rate this question:

  • 45. 

    The best home care allows the client:

    • A.

      The greatest amount of independence possible.

    • B.

      Dignity.

    • C.

      Respect.

    • D.

      All of the above.

    Correct Answer
    D. All of the above.
    Explanation
    The best home care should prioritize the client's independence, allowing them to maintain their autonomy and make decisions for themselves. It should also treat the client with dignity, ensuring that their privacy and personal preferences are respected. Additionally, the client should be treated with respect, valuing their individuality and treating them in a courteous and considerate manner. Therefore, all of the given options - independence, dignity, and respect - are essential components of the best home care.

    Rate this question:

  • 46. 

    You arrive at a client’s house and he lets you in but refuses to let you stay for your scheduled visit.  After several attempts to convince him he gets very angry and pushes you. You should: 

    • A.

      Calmly tell the client he is breaking the law.

    • B.

      Tell the client you are leaving and he is no longer entitled to receive home care.

    • C.

      Leave the home and contact the Home Care Manager immediately.

    • D.

      Try going to the home for the next scheduled visit to see if the client will let you stay for the visit.

    Correct Answer
    C. Leave the home and contact the Home Care Manager immediately.
    Explanation
    In this scenario, the client's behavior is aggressive and physically violent. It is important to prioritize personal safety and well-being. Leaving the home and contacting the Home Care Manager immediately is the correct course of action. The manager can then assess the situation, provide guidance, and take appropriate measures to ensure the safety of both the caregiver and the client.

    Rate this question:

  • 47. 

    Observing changes in the client's condition includes changes in the client's health, mental attitude, and appetite.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Observing changes in the client's condition is an important aspect of providing care. By monitoring the client's health, mental attitude, and appetite, healthcare professionals can assess any improvements or deterioration in their overall well-being. This allows for timely intervention and appropriate treatment adjustments if necessary. Therefore, it is crucial to regularly observe and document any changes in these areas to ensure the client's needs are met effectively.

    Rate this question:

  • 48. 

    Which of these statements about the elderly is true:

    • A.

      They want to depend on others for their care.

    • B.

      Most elderly people get Alzheimer's Disease.

    • C.

      They can and want to learn new things.

    • D.

      They don't want to be social or meet new people.

    Correct Answer
    C. They can and want to learn new things.
    Explanation
    The statement "They can and want to learn new things" is true. While it is a common misconception that elderly individuals are resistant to learning, research has shown that they are capable of learning and often have a strong desire to do so. Lifelong learning has been shown to have numerous benefits for the elderly, including improved cognitive function, increased social interaction, and enhanced overall well-being. Therefore, it is important to provide opportunities for continued learning and growth for the elderly population.

    Rate this question:

  • 49. 

    A client cannot change or refuse a service that is scheduled for a particular day and redirect a home care provider.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because a client has the right to change or refuse a service that is scheduled for a particular day and redirect a home care provider. Clients have the autonomy to make decisions about their own care and have the right to choose the provider they are most comfortable with. It is important to respect the client's preferences and ensure that their needs and choices are taken into consideration.

    Rate this question:

  • 50. 

    The primary document used to provide care to a client is called:

    Correct Answer
    A Service Plan
    Explanation
    A Service Plan is the primary document used to provide care to a client. This plan outlines the specific services and interventions that will be provided to meet the client's needs. It serves as a roadmap for the care team, ensuring that everyone is on the same page and working towards the client's goals. The Service Plan includes information such as the client's diagnosis, goals, interventions, and the frequency and duration of services. It is an essential tool for coordinating and delivering quality care to the client.

    Rate this question:

Back to Top Back to top
Advertisement