What do you know about corporate social responsibility? Would you like to try this quiz? Corporate social responsibility is a self-regulating business model that helps a company be socially accountable to itself, its workers, consumers, and the public. Corporate social responsibility can also be represented as corporate citizenship. Companies should be aware of the effect that they have on society. If you want to learn more, look no further than this quiz.
On the tools tab in Softphone under Frequently Called Numbers.
Call the BAT Phone and obtain the phone number from a supervisor.
Ask your neighbor.
All of the above.
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The advanced routing system was not working properly.
More CSRs were added to the commercial unit.
CSR could not access commercial policies in Claims Gateway.
Feedback was given that the former workflow did not provide the highest level of On Your Side service for our commercial customers.
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Save in pending, new coverage question.
Save in pending, commercial new coverage.
Ask the customer to call back when it’s not so busy.
Save in pending, callback.
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Warm Transfer to the commercial unit.
Advise the customer to call their agent.
Use Claims Gateway or CHC and locate the information for the customer.
Transfer to your supervisor and they will look up the needed information.
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