Tqm - Grile

The quality in specification and design is evaluated based on the quality of product and technology design and the quality of the obtained projects. This means that both the design of the products and technologies, as well as the projects themselves, are taken into consideration when assessing the quality. It is not solely based on the quality of the products or the resources used.

By improving the quality, savings of resources intended for consumption can be achieved. These savings can be both relative and absolute. This means that by increasing the quality, not only can the consumption of resources be reduced in proportion to the overall usage, but there can also be a reduction in the total amount of resources consumed. In other words, improving quality can lead to efficiency gains and cost savings in both relative and absolute terms.

The correct answer is "Da". However, without any context or additional information provided in the question, it is difficult to provide a specific explanation for why "Da" is the correct answer. It could be based on prior knowledge or understanding of the subject matter being discussed.

The correct answer is "Certificatul de conformitate a sistemului de asigurare a calitatii" (Certificate of conformity of the quality assurance system). This is because a certification is a formal document issued by a recognized authority that confirms that a system meets specific requirements or standards. In this case, the certification is specifically for the quality assurance system, indicating that it has been assessed and found to be in compliance with the necessary quality standards. The declaration of conformity is a statement of compliance, but it does not carry the same weight as a formal certification.

This statement suggests that aesthetic ornamentation is achieved through artistic modeling, it is not independent from the object it is attached to, and it loses its aesthetic significance once the formal structure is destroyed. In other words, the ornamentation is intricately linked to the object and cannot exist on its own as a separate entity. Its aesthetic value is dependent on the overall formal structure of the object, and if that structure is destroyed, the ornamentation loses its aesthetic importance.

The correct answer is "nici una din situatii nu este general valabila" which means "none of the situations is generally valid." This means that none of the given options (high cost, low cost, high price, low price) can be used as a general indicator of superior quality for a product. Quality cannot be determined solely based on cost or price. Other factors such as materials used, craftsmanship, performance, and customer satisfaction also play a role in determining the quality of a product.

The correct answer is "realizari deosebite in domeniul calitatii" which translates to "outstanding achievements in the field of quality." This answer aligns with the context of the question which discusses quality awards. It suggests that these awards are given to individuals or organizations that have achieved exceptional results in the area of quality. The other options, such as "respectarea legislatiei calitatii" (compliance with quality legislation) and "recompensarea producatorilor corecti" (rewarding correct producers), do not directly relate to outstanding achievements in quality.

Sensory characteristics are distinguished from other characteristics by being perceived through sensory organs. This means that sensory characteristics are related to the senses and can be experienced through sight, touch, taste, smell, or hearing. These characteristics play a crucial role in the overall perception and experience of a product.

The certification of products aims to attest the ability to produce products with certain levels of quality characteristics. This means that the certification process evaluates and confirms that the company or product has the capabilities to meet specific quality standards and requirements. It ensures that the products consistently meet the desired quality levels and gives confidence to consumers and stakeholders regarding the quality of the products.

The correct answer is "riscul furnizorului" which means "the risk of the supplier". This means that the risk of being rejected by the statistical reception control as inappropriate, even though it complies with the provisions of the contract, falls on the supplier. In other words, if the supplier's lot fails to meet the required standards, they bear the responsibility and potential consequences.

The coefficient of defects is calculated by dividing the number of defects by the total number of products verified, both on a daily and monthly basis. This allows for a comprehensive assessment of the defect rate over different time periods, providing a more accurate representation of the overall quality of the products.

Japan is known for its focus on quality and has made it a top priority in various industries. The country has a reputation for producing high-quality products, especially in sectors such as automotive, electronics, and technology. Japanese companies have been able to achieve notable success in a short period of time by consistently delivering products that meet or exceed customer expectations in terms of quality. This emphasis on quality has helped Japan establish itself as a leader in various global markets.

The correct answer is "are flexibilitatea ridicata" (has high flexibility). In the context of price quality as a component of the marketing mix, high flexibility refers to the ability of the price to adjust and adapt to different market conditions and customer needs. This means that the price can be easily modified or customized to meet specific requirements, allowing the company to respond effectively to changes in the market and customer preferences.

The correct answer is the definition of quality as the ability of a product to possess a set of characteristics that enable it to meet specified or implied needs. This definition emphasizes that quality is determined by the extent to which a product can satisfy the needs and expectations of its users. It implies that a high-quality product should have the necessary features and attributes to fulfill its intended purpose and meet the requirements of the customers.

The correct answer is the standardul ISO 8402. This is because the definition of quality costs provided in the question aligns with the definition given by the ISO 8402 standard. ISO 8402 is an international standard that provides guidelines for quality management and defines various quality-related terms and concepts.

Durabilitatea se referă la capacitatea unui produs de a-și îndeplini corect toate funcțiile pe o perioadă de timp specificată, cel puțin egala cu durata normală de viață a produsului. Aceasta înseamnă că produsul trebuie să rămână funcțional și să-și păstreze performanțele în timp, fără a se degrada prematur. Durabilitatea este esențială pentru a asigura satisfacerea nevoilor utilizatorului pe termen lung și pentru a evita costurile și inconveniențele asociate înlocuirii frecvente a produselor.

Trasabilitatea reprezinta inregistrari pe baza carora se pot reface "istoricul" produsului. This means that traceability refers to the records that can be used to reconstruct the history of the product. Trasabilitatea allows for tracking and documenting the various stages and processes through which a product has gone, ensuring transparency and accountability. It helps in identifying the origin, quality, and any potential issues or defects in the product, making it an essential aspect of quality control and assurance.

The correct answer is "persoana care realizeaza produse care prezinta riscuri deosebite pt oameni si mediu" which means "person who produces products that pose significant risks to people and the environment". This answer is correct because it states that certification is necessary for individuals who are involved in the production of products that have high risks for both humans and the environment. This implies that these individuals need to have specific training and qualifications to ensure that they can safely handle and produce these products without causing harm.

The spiral of quality highlights the main stages in the development of a product. After completing a cycle, the stages are repeated at the same level, utilizing the accumulated experience at a lower level, as the efforts required for each stage are much smaller, and at a higher level, starting from an improved informational base.

The correct answer is "costurilor de prevenire a noncalitatii si asigurarea calitatii" because the expenses related to improving the qualifications of the staff are considered as costs for preventing non-quality and ensuring quality. By investing in the training and development of employees, an organization can minimize the occurrence of non-quality issues and enhance the overall quality of its products or services.

The identification markings on the product are maintained until the surfaces carrying the identification marks are processed and the product is incorporated into another product that has its own markings.

The given answer includes different categories of defects based on their severity. "Critice" refers to critical defects that have a significant impact on the functionality or performance of a system. "Principale" refers to major defects that are important but not as severe as critical defects. "Secundare" refers to secondary defects that are less important and have a lower impact on the system. "Minore" refers to minor defects that have minimal impact on the system.

The correct answer states that "mentenabilitatea poate fi definita ca fiind aptitudinea unui prod. de a fi mentinut sau adus in stare de functionare, in conditii date de utilizare si de efectuare a operatiilor de intretinere." This means that maintainability refers to the ability of a product to be maintained or restored to a functioning state under specific conditions of use and maintenance operations.

The correct answer is a combination of three main requirements for quality assurance: writing down what you do, actually doing what you have written down, and providing evidence or proof of your actions. These requirements ensure that there is clear documentation of the processes and actions taken, and that there is accountability and verification of the work done. By writing down what you do, you create a record that can be referenced and reviewed. By actually doing what you have written down, you ensure that the documented processes are followed. And by providing evidence, you demonstrate that the work has been completed as specified.

The correct answer is the one that follows the sequence of steps in the Deming Chain. It starts with improving quality, followed by increasing productivity, reducing costs, reducing prices, increasing market share, consolidating position, ensuring employment, and finally recovering investment. This answer aligns with the given sequence and maintains the logical progression of actions in the Deming Chain.

The expenses incurred for repairing and maintaining machines and equipment to ensure work precision fall under the category of costs for preventing non-quality and ensuring quality. These costs are associated with activities aimed at preventing defects and ensuring that products or services meet the desired quality standards.

The correct answer is "un indicator al nivelului tehnic" because the question is asking for an indicator that takes into account special technical characteristics and compares them to reference levels. This indicator measures the level of technical quality and is not specifically focused on the quality of a specific product or feature.

The correct answer is "este realizat de specialisti din afara intreprinderii." This means that an external audit is conducted by specialists who are not part of the company or organization being audited. These external specialists provide an unbiased and independent assessment of the company's financial statements, internal controls, and compliance with regulations. Their expertise and objectivity ensure the credibility and reliability of the audit process.

The quality of a marketing research studio can be assessed based on the ratio of effects to effort, which should be as high as possible. This means that the studio should strive to achieve maximum effects (positive outcomes or results) while minimizing the amount of effort required. A higher ratio indicates that the studio is efficient and effective in producing desirable outcomes with minimal resources.

The correct answer is SUA din anul 1987. This means that the National Baldrigo Prize is awarded in the United States starting from the year 1987.

The correct answer is "costurilor cu prevenire a noncalitatii si asigurarea calitatii" because the question is asking about the category in which expenses for purchasing machinery for mechanization and automation of manual operations fall. These expenses are related to preventing non-quality and ensuring quality, as they contribute to improving the efficiency and accuracy of manual operations, reducing the risk of errors and defects, and ultimately ensuring a higher quality of products or services.

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In ISO standardization, the quality class is considered as an indicator of category or rank. This means that the quality class provides information about the category or rank of a particular product or service in terms of its quality. It helps in categorizing and ranking different products or services based on their quality levels, allowing consumers and businesses to make informed decisions.

The correct answer is "auditori". In the case of external audit, the resolution of corrective actions is verified by auditors. Auditors are professionals who are trained and qualified to examine and evaluate the financial records and processes of a company to ensure compliance with regulations and standards. They have the expertise and knowledge to assess the effectiveness of corrective actions taken by the audited entity. Therefore, auditors play a crucial role in ensuring that corrective actions are properly addressed and implemented.

The correct answer is 0,743. This is the result of calculating the weighted average of the notes given by the beneficiaries for each essential characteristic of the service. The coefficients of importance are used to determine the weight of each characteristic in the calculation. The higher the weight, the more impact it has on the overall synthetic level of the social characteristics of the service. By multiplying each note by its corresponding coefficient of importance and summing them up, we get the synthetic level of the social characteristics, which in this case is 0,743.

The given correct answer, "psiho-senzoriale de natura estetica," suggests that the characteristics being described in the question fall under the category of "psycho-sensory of an aesthetic nature." This implies that the characteristics being referred to involve the psychological and sensory aspects of aesthetics, such as the perception of beauty, harmony, and sensory pleasure.

This definition describes the quality of human resources within an organization. It emphasizes the individual and collective characteristics of employees, their willingness to use their skills and abilities, the presence of appropriate material conditions, and the achievement of high performance levels in line with the organization's objectives. This definition highlights the importance of having skilled and motivated employees who contribute to the overall success of the organization.

The correct answer is "un indicator al nivelului tehnic" (an indicator of the technical level). This is because the question mentions that the indicator takes into account a set of special technical characteristics and compares them with reference levels, aggregating the results in different forms. This suggests that the indicator is measuring the technical level or proficiency in a particular field.

The correct answer is "selectie" because selecting the components of the external environment refers to the process of carefully choosing and deciding which external factors or elements will have an impact on the business. This can involve identifying and selecting suppliers, partners, customers, or other stakeholders that align with the company's values, goals, and requirements. By selecting the right components, the company can ensure a higher quality of the external environment and improve its overall performance and competitiveness.

The given answer "nici una" means "none" in English. This implies that none of the given options accurately specify the group to which the characteristics of speed, weight, and specific consumption belong. Therefore, there is no appropriate group that can be assigned to these characteristics based on the given options.

The correct answer is "auditori". The question is asking who completes the requests for creative actions. The auditor is responsible for conducting audits and evaluating processes, procedures, and systems. They would be the ones to identify the need for creative actions and submit the requests for them. The other options, such as the audit requester, the quality department manager, the general manager, and the designers, may have roles in the process but are not specifically responsible for completing the requests for creative actions.

Laboratory accreditation is typically carried out by a neutral organization. This ensures that the accreditation process is unbiased and impartial. A neutral organization can objectively assess the laboratory's competence, technical capabilities, and adherence to international standards. This helps to establish the credibility and reliability of the laboratory's testing and calibration results. The involvement of a neutral organization also provides confidence to customers and stakeholders in the laboratory's ability to consistently deliver accurate and reliable results.

The correct answer is "expresivitatea este specifica formelor iesite din comun." This means that expressiveness is specific to unconventional forms. This suggests that forms that deviate from the norm or are unique in some way are more likely to be expressive.

The correct answer is that a clasa de calitate represents a rating for a category of products that belong to the same assortment, have characteristic values within certain limits, and have the same destination. This means that products in the same clasa de calitate are of the same type, have similar characteristics within a certain range, and are intended for the same purpose.

The study of the market to identify consumer requirements and attitudes falls under the category of costs for preventing non-quality and ensuring quality. This involves conducting market research and analysis to understand the needs and preferences of consumers in order to develop products or services that meet their expectations and ensure high quality. By investing in this process, companies can prevent non-quality issues and ensure customer satisfaction, ultimately saving costs associated with product failures or customer dissatisfaction.

Reliability can be defined as the ability of a product to correctly perform all its functions within a specified period of time and under fixed operating conditions. This definition emphasizes the importance of the product's ability to consistently meet its intended purpose and perform without failures or errors.

The correct answer includes the three stages of Juran's quality trilogy. The first stage is "planificarea calitatii" which refers to the planning and setting of quality goals and objectives. The second stage is "tinerea sub control a calitatii" which means maintaining control over the quality by implementing processes and systems to monitor and measure it. The third stage is "imbunatatirea calitatii" which focuses on continuous improvement and finding ways to enhance the quality of products or services. The answer does not include "realizarea calitatii" and "comunicarea calitatii" which are not part of Juran's quality trilogy.

The objectives of monitoring product in operation are to identify the causes that generate defects and to ensure the conditions for incorrect operation of the product by users. This involves identifying the root causes of any failures or malfunctions in the product and taking necessary actions to prevent them. Additionally, it aims to provide the necessary conditions for users to operate the product correctly, ensuring that they have the knowledge, resources, and support needed to use the product effectively.

The correct answer is "sa nu poata fi falsificat". This means that the quality indicator should not be able to be falsified or manipulated.

The correct answer is "potrivit ciclului PEVA". This means that the elements of the quality management system are structured according to the PEVA cycle. The PEVA cycle stands for Plan, Execute, Verify, and Act, which is a continuous improvement cycle commonly used in quality management. This cycle involves planning the processes, executing them, verifying the results, and taking corrective actions to improve the system. By structuring the elements of the quality management system according to the PEVA cycle, organizations can ensure a systematic and continuous improvement approach to quality.