Every time I sit with a founder or hiring manager, I hear the same story. Endless resumes. Careful interviews. Still no clear signal on who can actually do the work. Hire the wrong person, and you burn salary, training time, and customer trust. Move too slowly, and the best candidates accept offers elsewhere. That tension...

$1.6 trillion As estimated by Accenture, that’s the amount U.S. companies lose every year, entirely because of customer churn driven by poor customer service.  There are several ways to make people fall in love with your brand, from creating a high-quality product or service to conducting savvy marketing campaigns.  But when it comes to the...

Many companies allocate a generous training budget but fail to deliver targeted and impactful training. As a result, they end up wasting a lot of money, effort, and time. But does all of this massive investment translate into employee productivity and ROI?  Sadly, no. To avoid this misfortune and ensure that you deliver the right...

If you thought hiring was tough a few years ago, it’s only been getting trickier. Resumes only tell half the story, and interviews? Well, candidates say what they think you want to hear. I’ve seen this play out firsthand—someone looks great on paper, nails the interview, and then struggles once they’re actually in the role....

“Compliance makes it riskier to do the wrong thing,” says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. And compliance assessments play a huge role in management of such risks to help your business save big.How? You may ask.  Well, for starters let’s consider some hardcore, eye-opening data. Non-adherence to General...

Checking for understanding is beneficial for both students and teachers. We’ve compiled a list of various formative assessment tools to assist you in this process. Formative assessment tools are essential for teachers and trainers aiming to build effective learning environments. But I’ve witnessed how challenging it can be to identify where each learner stands in...

Are you looking for the best recruitment assessment tools? I’ve got the answers. Wrong hiring can lead to a whole host of problems, from wasted money, time, and effort to uncomfortable “letting go” conversations. Almost 3 in 4 employers admit to having made this mistake.  One of the most common reasons many companies hire the...

Did you know companies worldwide spend over $1,200 per employee on workplace training?  This statistic seems surprising when you consider that as many as 70% of employees feel unprepared for the future of work.  The reason for this gap is fairly obvious. It’s ineffective training programs. Unplanned and inefficient implementation of employee training can derail...

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” – Jack Welch, former CEO of General Electric This perspective underlines why internal assessments are vital for organizational growth. Internal assessments are pretty identical to external assessments as they play a significant role in raising the standards of...