Kamy Anderson

My Articles

Last modified: March 30, 2022

What is Workforce Management?

According to CareerBuilder.com, 58% of managers didn’t receive any formal management training. Leading and managing a workforce successfully, thus, becomes a problem for these managers. Workforce management (WFM) is among the top responsibilities of managers and HR professionals that occupy the lion’s share of their time. The larger the workforce, the bigger the need for...

Last modified: December 13, 2021

How to Develop a Volunteer Training Program

Roughly 63 million Americans work as volunteers. The economic value of their service is $24.69 per hour or $297.5 billion a year. Similarly, 52% of people in the UK volunteer informally at least once, while 26% of them participate in informal volunteering regularly. According to the most recent data, the economic value of volunteering in...

Last modified: April 1, 2022

What Is Retail Sales Training? Challenges and Solutions

Did you know? 75% of consumers would stop doing business with a retailer if they encountered a bad experience such as poor customer service. They say knowledge is power, so training the employees in the basics and advanced knowledge of retail sales and customer service can make a difference between a sales graph crashing or...

Last modified: September 27, 2023

15 Best Video Interview Questions to Ask Candidates

Interviewing a candidate for a job role is not just asking a series of questions. It’s really a lot more than that. Add to that a situation like a pandemic where organizations all across the globe were operating from homes, and your task of hiring becomes even more complex since you are doing it remotely. ...

Last modified: November 19, 2021

What Is Channel Partner Training?

According to the market research firm CSO Insights, 63.5% of companies say channel partners contributed to their annual revenue. This piece of information is significant for businesses everywhere. Choosing the right partners or product resellers is not enough. You need to sustain the relationships through various channel partner training programs. It will help strengthen your...

Last modified: December 24, 2021

ProProfs Training Maker Ranks Among the Best eLearning Software for 2021

ProProfs Training Maker was featured among the 10 best eLearning software solutions for 2021. The list of the top-rated tools was published by SoftwareWorld. The fact that it came from a leading software review & rating platform adds joy as it will enhance the product visibility and add more credibility to the solution. The list highlights...

Last modified: December 13, 2021

How to Develop Soft Skills in the Workplace

According to TheLadders.com, adaptability, active listening, emotional intelligence, and teamwork are among the top soft skills employers will be looking for in job seekers in 2021. Senior Career Specialist at job service provider FlexJobs, Brie Reynolds, recommends three ways to cultivate soft skills: Identify existing soft skills and build upon them for improvement Enroll in...

Last modified: February 10, 2022

What Is Call Center Training?

According to the recent State of Global Customer Service Report by Microsoft, 58% of customers say that customer service is a key factor that influences which brand they choose. The attrition rate in call centers is as high as 44%. Data from over 750 customer service leaders shows that many call centers face trouble adopting...

Last modified: October 4, 2023

How to Create an Online Quiz in WordPress

The answer to the question - How to create an online quiz in WordPress is simple: Using a quiz plugin. But first, what would a quiz for your WordPress blog help you achieve? Quizzes can do more than just entertain your readers; they can help increase your blog's engagement and grow conversions.

Last modified: October 12, 2023

Different Types of Quizzes: Ultimate Guide (With Examples)

Online quizzes are a rage these days. No, we’re not just talking about Buzzfeed quizzes. They sure are one of the most popular categories of quizzes known to the online audience, but there are a lot more types of quizzes than you need to know about. Available in different formats, such quizzes can have multiple...