Introductions 8. (1-8)


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Introductions 8. (1-8) - Quiz

Questions and Answers
  • 1. 

    What's introductions? What is the purpose of using introductions? How should you use them? (essay question, write your answer)

  • 2. 

    Benefits of Introductions: (you can select more than one answer)

    • A.

      Trust

    • B.

      Customers need to acknowledge that you will offer solutions.

    • C.

      Customers need to understand and accept their situation.

    • D.

      You will need to answer all of their questions.

    • E.

      Introduce promotions and discounts that they qualify for.

    • F.

      Introduce Justifying factors and educate customers on insurance.

    • G.

      The meaning of no

    • H.

      Objections

    • I.

      Ready today

    • J.

      Use detailed information to keep the customer interested

    • K.

      The introduction process is design for your customer to gain interest on making a decision today

    • L.

      It’s essential to introduce positive information only, stay away from negatives because it will allow your customer to bring up objections.

    • M.

      In sales you need to introduce enough information to keep your customer seated.

    • N.

      Steps to success

    • O.

      Underwriting process

    • P.

      The introductions will keep your customer interested and motivated until making a decision on getting the insurance.

    • Q.

      Set up appointment and bring them in.

    Correct Answer(s)
    A. Trust
    B. Customers need to acknowledge that you will offer solutions.
    C. Customers need to understand and accept their situation.
    D. You will need to answer all of their questions.
    E. Introduce promotions and discounts that they qualify for.
    F. Introduce Justifying factors and educate customers on insurance.
    J. Use detailed information to keep the customer interested
    K. The introduction process is design for your customer to gain interest on making a decision today
    L. It’s essential to introduce positive information only, stay away from negatives because it will allow your customer to bring up objections.
    M. In sales you need to introduce enough information to keep your customer seated.
    P. The introductions will keep your customer interested and motivated until making a decision on getting the insurance.
  • 3. 

    The purpose of using an introduction before starting the quoting process is to gain their trust, introduce the benefits of getting a quote from US and to sell the idea that you will take care of them.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    the introduction is one of the most important steps

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  • Current Version
  • Dec 05, 2018
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 18, 2014
    Quiz Created by
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