Customer Service Skills Assessment
Hire the best customer service staff with skill-based online assessments
This assessment provides recruiting professionals and hiring managers with a simple method to assess candidate knowledge about customer service. It provides you with 15 expert questions designed to test a candidate's knowledge and understanding. These customer service skills assessments are graded, so you can quickly view all candidates' scores in a single view. Detailed reports also provide information about the candidate's score, how each question was answered, how much time they took to complete the test, and more.