1. | 1. Fun Uncle of quality: |
A. |
B. |
2. | 1. TQM – 10 best practice introduced by: |
A. |
B. |
3. | 1. Father of TQM: |
A. |
B. |
4. | 1. Meeting and exceeding customer expectations and than continuing to improve: |
A. |
B. |
5. | 1. “Quality is a direct experience independent of and prior to intellectual abstraction” |
A. |
B. |
6. | 1. Robustness concept by: |
A. |
B. |
7. | 1. Quality Triology: |
A. |
B. |
8. | 1. QFD: |
A. |
B. |
9. | 1. MBWA is highly focused on 3 concepts: |
A. |
B. |
10. | 1. “Almost all quality improvements comes via simplification of design, manufacturing layout, process and procedure: |
A. |
B. |
11. | 1. System or profound Knowledge: |
A. |
B. |
12. | 1. Grandfather of TQM |
A. |
B. |
13. | 1. End the practice of awarding business on the basis of price tag alone; instead, try a long-term relationship based on established loyalty and trust. |
A. |
B. |
14. | 1. PDCA was introduced by Deming and popularized by Shewheart: |
A. |
B. |
15. | 1. Fitness for Use: |
A. |
B. |
16. | 1. Kano Model is also known as: |
A. |
B. |
17. | 1. Quality is defined as “the way of running business origination” |
A. |
B. |
18. | 1. Poka Yoka concept: |
A. |
B. |
19. | 1. “Quality is free” by |
A. |
B. |
20. | 1. “Do it Right the First time”: |
A. |
B. |
21. | 1. Project by Project approach to Quality improvement: |
A. |
B. |
22. | 1. Quality is the degree to which the inherent character of product or service that bear its ability to satisfy stated or implied need: |
A. |
B. |
23. | 1. SMED: |
A. |
B. |
24. | 1. 85% of reasons or failure to meet customer expectations or need are related to variation of deficiencies in process rather than the employee: |
A. |
B. |
25. | 1. “Loss imparted to society from the time the non quality produce is shipped: |
A. |
B. |
26. | 1. Ishikawa diagram is also called as |
A. |
B. |
27. | 1. Poka-Yoka is also called as |
A. |
B. |
28. | 1. MBWA concept introduced by: |
A. |
B. |
29. | 1. Management responsibility to change the process rather than badgering individual to do better: |
A. |
B. |
30. | 1. COPQ concept populated by: |
A. |
B. |
31. | 1. PDSA: |
A. |
B. |
32. | 1. Four Obsoletes of Quality Management: |
A. |
B. |
33. | 1. By simplifying machine, materials, process and skills change over time can be reduced from minutes to seconds: |
A. |
B. |
34. | 1. Just in Production: |
A. |
B. |
35. | 1. Higher Quality Costs More: |
A. |
B. |
36. | 1. 14 Demings famous points was introduced in the book: |
A. |
B. |
37. | 1. Drive out Fear, Create trust: |
A. |
B. |
38. | 1. “BY pinpointing root problems this diagram provides quality improvement from the bottom up: |
A. |
B. |
39. | 1. Quality can be inspected: |
A. |
B. |
40. | 1. Higher Quality leads to Higher Production: |
A. |
B. |
41. | 1. “Quality control Handbook” |
A. |
B. |
42. | 1. MBWA: |
A. |
B. |
43. | 1. Concept of SMED introduced by: |
A. |
B. |
44. | 1. Quality is value perceived by |
A. |
B. |
45. | 1. “Zero Quality control” by: |
A. |
B. |
46. | 1. Quality is inversely proportional to variability |
A. |
B. |
47. | 1. SPC control chart: |
A. |
B. |
48. | 1. TQC later know as TQM: |
A. |
B. |
49. | 1. ____________shown the value of 7 QC tools: |
A. |
B. |
50. | 1. Quality means conformance to requirements: |
A. |
B. |