January 25, 2017New Video: Understanding Users & GroupsLast modified: January 25, 2017 New video is now available in our video library on “Understanding Users & Groups ” Watch below: Previous New Video: Pre Made Quiz Questions & Templates Next New Video: Understanding Quiz Statistics Our Latest Posts ProProfs Help Desk Named the Best Help Desk Software for 2020 by Digital.com Podcast: Discussing ProProfs with TeacherCast ProProfs Help Desk 2019 Update: The Proud Recipient of the Software Industry Awards ProProfs Help Desk Wins Great User Experience & Rising Star Award from FinancesOnline ProProfs Figures Among ‘Top 20 Health and Safety Training Companies’ by Training Industry 6 Engaging Ways To Use ProProfs Quiz Maker In The Classroom Our Blogs User feedback Quizzes & Assessments Popup Builder Webinars & Courses Help Desk Support Customer Survey Customer Relationships Employee Performance Management Customer Support Knowledge Base Management Learning & Training Project Management