Riddhima Mathur

Riddhima Mathur

Riddhima has more than five years of experience in SaaS software and customer service verticals. She is passionate about studying the customer success journey and has a deep understanding of how organizations can leverage customer support tools such as live chat software for maximum success. In her free time, she enjoys traveling for food, reading fiction, and watching Netflix.
Riddhima Mathur

My Articles

Manage Multiple Tasks with a Feature Rich ProProfs Project

Imagine this: You took up a project to organize an official event for a client – let’s say a technical workshop. You’ll have to keep in mind: What type or number of equipment will the workshop require? Who needs to be invited? Where should the workshop take place?  What would the time-stamping be of the...
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Top 5 Features to Consider Before Investing in a Project Management Software

The increasing use of project management software has allowed many organizations to help their clients achieve their goals efficiently. With the work management system in place, you get subjected to complaints from your clients. These can include: a. How teams aren’t able to deliver work systematically for quite some time. b. How clients can’t track...
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How to Ensure Proper Communication Flow Within Marketing Teams

Imagine this: You have numerous marketing campaigns to look after. Each campaign is managed by different sets of people who keep you posted on how their strategies are being implemented. But even after proper work segregation, you face challenges like delayed implementation of strategies, delayed delivery of content and improper use of media, therefore leaving...
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