Project Quality Management Planning

20 Questions  I  By Babjam
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  • 1. 
    ____ means the project's processes and products meet written specifications.
    • A. 

      Conformance to requirements

    • B. 

      Fitness for use

    • C. 

      Quality conformance

    • D. 

      Documentation matching


  • 2. 
    Quality is a lower priority than project scope, time, and cost.
    • A. 

      True

    • B. 

      False


  • 3. 
    A(n) ____ is any instance where the product or service fails to meet customer requirements.
    • A. 

      Failure A. Defect Failure

    • B. 

      Defect

    • C. 

      Recall


  • 4. 
    Minimizing defects does not matter if an organization is making a product that no one wants to buy.
    • A. 

      True

    • B. 

      False


  • 5. 
    If products are accepted, they are considered to be validated deliverables.
    • A. 

      True

    • B. 

      False


  • 6. 
    Organizational policies related to quality, the particular project's scope statement and product descriptions, and related standards and regulations are all important input to the quality planning process.
    • A. 

      True

    • B. 

      False


  • 7. 
    Modern quality management requires customer satisfaction, prefers prevention to inspection, and recognizes management responsibility for quality.
    • A. 

      True

    • B. 

      False


  • 8. 
    It is important to clarify what functions and features the system must perform, and what functions and features are optional.
    • A. 

      True

    • B. 

      False


  • 9. 
    Understanding which variables affect outcome is a very important part of quality planning.
    • A. 

      True

    • B. 

      False


  • 10. 
    ____ cost is the cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range.
    • A. 

      Prevention

    • B. 

      Appraisal

    • C. 

      Internal Failure

    • D. 

      Eternal Failure


  • 11. 
    ____ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.
    • A. 

      Design of experiments

    • B. 

      Quality auditing

    • C. 

      Testing

    • D. 

      Benchmarking


  • 12. 
    Quality ____ involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards.
    • A. 

      Assurance

    • B. 

      Planning

    • C. 

      Checking

    • D. 

      Control


  • 13. 
    ____ is the degree to which a system performs its intended function.
    • A. 

      Reliability

    • B. 

      Functionability

    • C. 

      Maintainability

    • D. 

      Performance


  • 14. 
    ____ is action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations.
    • A. 

      Process adjustments

    • B. 

      Rework

    • C. 

      Acceptance decisions

    • D. 

      Auditing


  • 15. 
    Control charts are one tool used in the analyze phase of the DMAIC process.
    • A. 

      True

    • B. 

      False


  • 16. 
    Quality planning implies the ability to anticipate situations and prepare actions that bring about the desired outcome.
    • A. 

      True

    • B. 

      False


  • 17. 
    Quality ____ involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality.
    • A. 

      Assurance

    • B. 

      Control

    • C. 

      Checking

    • D. 

      Planning


  • 18. 
    Continuous quality improvement is not a goal of quality assurance.
    • A. 

      True

    • B. 

      False


  • 19. 
    The ____ ultimately decides if quality is acceptable.
    • A. 

      Project team

    • B. 

      Project Manager

    • C. 

      Customer

    • D. 

      CEO


  • 20. 
    The quality ____ process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality control charts, and statistical sampling.
    • A. 

      Planning

    • B. 

      Control

    • C. 

      Assurance

    • D. 

      Certification


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