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1.	Which of the following is not an example of NPSG # 2

A.	Reading back Verbal Orders

B.	Creating a List of Abbreviations Not to Use

C.	Impementing a Fall Reduction Program

D.	Mananging Hand-Off Communications

2.	The use of Q.D. is an accepted abbrieviation throughout the organization

A.

True

B.

False

3.	The hospital has adopted ____________ as an accepted means of Managing Hand-Off Communications

4.	For telephone reporting of critical tests results, the receiving individual should:

A.	Record and "read back" the complete test result

B.	Memorize the values and document the information when they are not busy

C.	Hand the phone to the Unit Coordinator to record and report the information

5.	The process for effective hand-off communication should include the following:

A.	medications

B.

treatment

C.	relevant patient historical data

D.	all of the above