National Patient Safety Goals

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Patient Safety Quizzes & Trivia
Quick quiz regarding NPSG # 2: Improve the effectiveness of communication among caregivers

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Questions and Answers

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  • 1. 
    Which of the following is not an example of NPSG # 2
    • A. 

      Reading back Verbal Orders

    • B. 

      Creating a List of Abbreviations Not to Use

    • C. 

      Impementing a Fall Reduction Program

    • D. 

      Mananging Hand-Off Communications

  • 2. 
    The use of Q.D. is an accepted abbrieviation throughout the organization
    • A. 


    • B. 


  • 3. 
    The hospital has adopted ____________ as an accepted means of Managing Hand-Off Communications

  • 4. 
    For telephone reporting of critical tests results, the receiving individual should:
    • A. 

      Record and "read back" the complete test result

    • B. 

      Memorize the values and document the information when they are not busy

    • C. 

      Hand the phone to the Unit Coordinator to record and report the information

  • 5. 
    The process for effective hand-off communication should include the following:
    • A. 


    • B. 


    • C. 

      Relevant patient historical data

    • D. 

      All of the above

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