MGT 502 Organizational Behavior - 1

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MGT 502 Organizational Behavior - 1

  
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  • 1. 
    An OB study is least likely to be used to focus in which of the following problems?
    • A. 

      An increase in absenteeism at a certain company

    • B. 

      A fall in productivity in one shift of a manufacturing plant

    • C. 

      Excessive turnover in volunteer workers at a non-profit organization

    • D. 

      A decrease in sales due to growing foreign competition


  • 2. 
    The topic of motivation in OB has been most influenced by which behavioral science discipline?
    • A. 

      Psychology

    • B. 

      Sociology

    • C. 

      Political science

    • D. 

      Corporate strategy


  • 3. 
    As a manager, one of Ali’s duties is to present awards to outstanding employees within his department. Which Mintzberg’s managerial role is Ali performing, when he does this?
    • A. 

      Leadership role

    • B. 

      Monitor role

    • C. 

      Figurehead role

    • D. 

      Spokesperson role


  • 4. 
    Which one of the following would NOT be considered a human skill in Katz’s structure?
    • A. 

      Decision making

    • B. 

      Communicating

    • C. 

      Working as part of a team

    • D. 

      Listening to others


  • 5. 
    Using operant conditioning, which of the following is NOT a method that can be used to change behavior?
    • A. 

      Negative reinforcement

    • B. 

      Punishment

    • C. 

      Counseling

    • D. 

      Positive reinforcement


  • 6. 
    Suspending an employee for dishonest behavior is an example of which method of shaping behavior?
    • A. 

      Extinction

    • B. 

      Punishment

    • C. 

      Positive reinforcement

    • D. 

      Negative reinforcement


  • 7. 
    Which of the following terminal values was ranked as the most important by executives?
    • A. 

      Freedom

    • B. 

      Self-respect

    • C. 

      Family security

    • D. 

      Social security


  • 8. 
    A high score in which dimension of the Big Five model predicts good job performance for all occupational groups
    • A. 

      Agreeableness

    • B. 

      Conscientiousness

    • C. 

      Emotional stability

    • D. 

      Openness to experience


  • 9. 
    Which of the following terminal values was ranked as the most important by executives?
    • A. 

      Freedom

    • B. 

      Self-respect

    • C. 

      Family security

    • D. 

      Social security


  • 10. 
    Which of the following is an example of an attitude?
    • A. 

      Satisfaction of a person with a job well done

    • B. 

      The opinion that it is never acceptable to steal

    • C. 

      Anger at being unfairly accused of a wrongdoing

    • D. 

      The avoidance of a restaurant where one once received bad service


  • 11. 
    Factors other than satisfaction that impact one’s decision to leave a current job include all of the following EXCEPT:
    • A. 

      Labor market conditions

    • B. 

      Length of tenure with the organization

    • C. 

      Expectations about alternative job opportunities

    • D. 

      Organizational citizenship behavior


  • 12. 
    Job satisfaction is best described as _____.
    • A. 

      A result

    • B. 

      A value

    • C. 

      An attitude

    • D. 

      A discipline


  • 13. 
    Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Hanif’s approach to this problem is termed _____.
    • A. 

      Exit

    • B. 

      Voice

    • C. 

      Loyalty

    • D. 

      Neglect


  • 14. 
    “Fawad is easy-going at home, but at work he becomes very tense and anxious.” This statement attributes Fawad’s personality more to which of the following?
    • A. 

      Heredity

    • B. 

      Environment

    • C. 

      Situation

    • D. 

      Locus of control


  • 15. 
    People with which type of personality trait commonly make poor decisions because they make them too fast.
    • A. 

      Self-monitors

    • B. 

      Extroverts

    • C. 

      Type As

    • D. 

      Type Bs


  • 16. 
    Asad, one of your newest employees, is an extravert. Which of the following statements is least likely to be true?
    • A. 

      Asad will probably attend the company picnic

    • B. 

      Asad will be suited to a managerial or sales position

    • C. 

      Asad will probably have a large number of relationships

    • D. 

      Asad will perform well on specialized, detail-oriented tasks


  • 17. 
    Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have a(an):
    • A. 

      Internal locus of control

    • B. 

      External locus of control

    • C. 

      Core locus of control

    • D. 

      High emotional stability level


  • 18. 
    Rizwan is low on conscientiousness. This would lead you to suspect that which of the following statements is most likely to be true about Rizwan?
    • A. 

      He will find comfort in the familiar

    • B. 

      He will be easily distracted

    • C. 

      He will be comfortable with solitude

    • D. 

      He will be nervous, depressed, and insecure


  • 19. 
    Emotional intelligence appears to be especially relevant in jobs that demand which of the following
    • A. 

      Charisma

    • B. 

      Commitment

    • C. 

      Social Interaction

    • D. 

      Leadership Skills


  • 20. 
    Asma is an honest and straightforward lady. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Asma most likely using?
    • A. 

      Contrast effect

    • B. 

      Halo effect

    • C. 

      Stereotyping

    • D. 

      Projection


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