Management Final Exam Practice

40 Questions  I  By Glencolborn on April 22, 2012
This exam will randomly generate 40 questions out of the 133 question available on the Exams 1 through 4.  Enter your name and click start to being. Come back to this url to take another test. The url is: http://www.proprofs.com/quiz-school/story.php?title=exams-14-questions

  

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1.  A waitress who checks on you after you have tasted the food, but before the bill, is part of a A) screening control. B) preliminary control. C) postaction control. D) human resources control. E) financial resources control.
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2.  Employees at P&G found that electrostatic cloth picked up more dirt than a wet cloth. The Swiffer was born. This is an example of A) intrapreneurship. B) new venture formation. C) creativity. D) entrepreneurship. E) None of these.
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3.  Annika is talented, motivated, professional, and loyal. These are examples of her A) inducements. B) intangibles. C) psychological contracts. D) contributions. E) competencies.
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4.  In times of economic prosperity, small firms are the first to hire additional workers and big firms are last. In times of economic downswings, small firms are the first to eliminate workers and big firms are last. This reflects which attribute of small firms as compared to large firms? A) Increased innovation B) Increased flexibility C) Higher susceptibility to lawsuits D) Economies of scale E) All of these.
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5.  International firms, which use a ____ strategic control system keep ____ decision-making power in their headquarters, while firms that use a ____ strategic control system give ____ decision-making power to each local facility. A) decentralized; more; centralized; more B) decentralized; less; centralized; less C) centralized; less; decentralized; less D) centralized; more; decentralized; more E) None of these.
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6.  What is the most important idea for managers to remember from equity theory? A) Over-rewarded employees perform best. B) Under-rewarded employees perform best. C) For rewards to motivate employees, employees must perceive them as being fair. D) Employees must consider their inputs equal to the inputs of their "comparison other." E) Employees must consider their outcomes equal to the outcomes of their "comparison other."
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7.  When an organization produces 100 units of output for 10 hours of direct labor, what is its labor productivity index? A) 0.1 B) 10 C) 1000 D) 100 E) None of these.
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8.  For a company such as Johnson & Johnson that makes personal care products, medications, and medical supplies, which of the following would be considered as customers? A) Hospitals B) Pharmacies C) Families D) Doctors E) All of these.
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9.  Which of the following decision-making models is a prescriptive model? A) Behavioral B) Classical C) Administrative D) Bureaucratic E) Probabilistic
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10.  Businesses that use H-form or M-form organizational design may have several ____ who are responsible for helping line managers with their control functions, for coordinating the organization's overall control system, and for gathering and assimilating relevant information. A) ombudsmen B) facilitators C) change agents D) controllers E) control champions
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11.  The ____ environment of a business that manufactures top-of-the-line cabinets includes computer-assisted design software that helps to convert wood and people's ideas into lovely, functional cabinets. A) legal B) sociocultural C) technological D) political E) economic
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12.  Andrea has a PhD in organizational psychology and fifteen years consulting experience. Her primary power is A) legitimate. B) technological. C) expert. D) referent. E) coercive.
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13.  Monica is the class clown. Monica is likely to be the A) formal leader. B) informal leader. C) task specialist. D) maintenance specialist. E) hero.
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14.  As Josette listens, the interviewer talks about the company's retirement plan, life insurance, and concierge service. The interviewer is discussing A) the wage-benefit package. B) compensation. C) perquisites. D) benefits. E) wages.
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15.  Which of the following represents an economic community? A) North American Free Trade Agreement (NAFTA) B) North Atlantic Treaty Organization (NATO) C) United Nations (UN) D) International Monetary Fund (IMF) E) All of these.
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16.  Bonnie is taking a trip to Hawaii. She made her reservations online and is using self check-in at the airport. This is an example of A) advancement in service technology. B) advancement in manufacturing technology. C) computer-aided manufacturing. D) computer aided design. E) computer-assisted technology.
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17.  Lee admires her CEO. Recently some top executives were accused of offering bribes in other countries. Lee believes there is no way the CEO knew about it. She is using A) selective perception. B) perception. C) objective reality. D) stereotyping. E) perceived reality.
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18.  Which of the following is NOT a strategy for managing diversity? A) Organizational policies B) Diversity training C) Selective recruitment D) Supportive organization culture E) Organizational practices
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19.  ____ is the set of forces that cause people to behave in certain ways. A) Motivation B) Management C) Perception D) Personality E) Compensation
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20.  Which of the following factors would not be included in Maslow's physiological needs category? A) Air B) Food C) Safety D) Sex E) Water
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21.  ____ is the process of managing operations control, resource acquisition and purchasing, and inventory to improve overall efficiency and effectiveness. A) Supply-chain management B) Resource management C) Inventory management D) Quality control E) Productivity control
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22.  According to the text, the major problem associated with total factor productivity is that A) the data are too hard to obtain. B) all ingredients must be expressed in the same terms. C) it clearly tells the manager what to do to correct a problem. D) it is not compatible with standard accounting procedures. E) it is nothing more than a cost-benefit analysis.
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23.  The best alternative is the most ____ alternative A) efficient B) controllable C) profitable D) effective E) valid
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24.  Using the BCG matrix, SBUs are classified on the basis of A) market growth rate and cash generation potential. B) market share and market growth rate. C) competitive advantage and financial strength. D) a strategic business unit and product life cycle. E) None of these.
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25.  A(n) ____ is usually a middle manager who learns about a new product or service idea and becomes committed to it. This manager helps the inventor overcome resistance to change and convinces others to take the innovation seriously. A) product champion B) inventor C) sponsor D) venture capitalist E) transformational leader
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26.  Which of the following decision-making models is based on the belief that human behavior is often imperfect? A) Rational B) Emotional C) Classical D) Behavioral E) Sequential
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27.  Which of the following is a possible diagnostic activity within organization development? A) Questionnaires B) Attitude surveys C) Archival data D) Conversations with managers E) All of these.
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28.  A manager who provides reinforcement on a periodic basis, regardless of performance, is using a ____ schedule. A) variable-interval B) variable-fixed C) fixed-ratio D) fixed-interval E) variable-ratio
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29.  In the GE Business Screen matrix, all of the following are characteristics of the attractiveness of the industry EXCEPT A) market growth. B) market size. C) product quality. D) competitive intensity. E) capital requirements.
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30.  Johnson & Johnson does not require its various divisions to report in frequently. It believes in letting each manager have the authority to respond quickly to environmental changes. These changes do not have to be approved by Johnson & Johnson before they are implemented. Johnson & Johnson has ____ strategic control. A) bureaucratic B) inappropriate C) decentralized D) formalized E) inflexible
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31.  A department store provides utility for customers because it makes it easy for them to purchase what they want in one place. This is an example of ____ utility. A) time B) statistical C) form D) quality E) All of these.
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32.  Michelle was an advocate for health care reform. No matter how many statistics show the cost of health care increasing after reform, she refuses to believe them She has the individual barrier A) inconsistent signals. B) credibility. C) predispositions. D) poor listening skills. E) reluctance to communicate.
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33.  The International Organization for Standardization requires firms to document the impact of operations on the environment. The standards are called ISO A) 9000. B) 2000. C) 9000: 2000. D) 14000. E) None of these.
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34.  One advantage of group decision making is A) groupthink. B) compromise. C) diversity of members' backgrounds. D) lowered cost of decision making. E) ability of a strong individual to direct the group.
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35.  According to Maslow, the need that people have for respect and recognition is the need for A) achievement. B) security. C) self-respect. D) belongingness. E) esteem.
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36.  When Sikorsky and Boeing agreed to produce a new helicopter for the Department of Defense, it was an example of A) licensing. B) a strategic alliance. C) exporting. D) importing. E) maquiladoras.
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37.  Maintaining the optimal amount of inventory is part of ____ control. A) physical B) human C) information D) financial E) quality
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38.  Cheri and Aaron both wanted to work part-time, and they found a lawyer who was willing to split one full-time paralegal job between the two of them so that Cheri works mornings and Aaron works afternoons. This arrangement is known as A) flextime. B) participation. C) OB Mod. D) job sharing. E) reinforcement
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39.  After oil prices hit record highs and the oil companies made record profits, some of the oil CEOs appeared on the Today show to explain their business to consumers. This is an example of A) creation of an obligation. B) impression management. C) initiating structure. D) persuasion. E) inducement.
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40.  A(n) ____ strategy concentrates on increasing sales revenues, through the ability to charge premium prices for value-added products, while still maintaining an appeal for most customers. A) differentiation B) overall cost leadership C) focus D) corporate-level E) product life cycle
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