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Management Final Exam Practice

40 Questions
Management Quizzes & Trivia

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Questions and Answers
  • 1. 
    Lynne is responsible for training in a South Brunswick School District. Her job requirements are not associated with any particular management specialty. Lynne is working in what functional area? A) Operations B) Finance C) Production D) Marketing E) Administration
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 2. 
    Leading involves each of the following EXCEPT A) understanding individual and interpersonal processes. B) motivating and influencing others. C) technical understanding and control. D) interpersonal relations and communication. E) managing work groups and teams.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 3. 
    Aviation officers in the Army know how to fly and manage people. Flying is one of their ____ skills. A) human B) organizational C) conceptual D) technical E) None of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 4. 
    The top managers of a company are most likely to need ____ skills. A) technical B) interpersonal C) conceptual D) diagnostic E) analytic
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 5. 
    Interpersonal skills enable managers A) to take an overall view of how the parts of the organization interrelate and to think strategically. B) to solve detailed problems for their subordinates. C) to understand and interact effectively with others in the organization. D) to diagnose organizational problems correctly. E) None of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 6. 
    What was Henri Fayol attempting to do when he developed his principles of management? A) Provide managers with an exhaustive list of management principles that were not to be violated B) Develop the foundation for contemporary organization theory C) Specify four basic functions in which managers should engage D) Systematize the practice of management by giving managers guidelines he had found useful E) Propose a theory about subordinates' acceptance of authority
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 7. 
    In systems theory, the raw materials, human resources, and financial resources of an organization are examples of A) inputs. B) feedback loops. C) transformation processes. D) outputs. E) sources of error.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 8. 
    Sweden's Hexagon acquired Intergraph. Hexagon is attempting to produce more with the two subsystems working together than they would alone. This is an example of A) entropy. B) feedback loops. C) transformation processes. D) inputs. E) synergy.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 9. 
    Emilio says, "Employees and situations are unique. Sometimes I get good results by trying one approach, sometimes I decide to do something completely different." Emilio is using which of the following? A) Systems theory B) Administrative management C) Indecisive management D) Theory X E) The contingency perspective
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 10. 
    The ____ environment of a business that manufactures top-of-the-line cabinets includes computer-assisted design software that helps to convert wood and people's ideas into lovely, functional cabinets. A) legal B) sociocultural C) technological D) political E) economic
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 11. 
    Investors were worried about the stock market when unemployment was 10%, companies were slow to invest, and government debt was still increasing. These are aspects of which environment? A) Legal B) Sociocultural C) Technological D) Political E) Economic
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 12. 
    For a company such as Johnson & Johnson that makes personal care products, medications, and medical supplies, which of the following would be considered as customers? A) Hospitals B) Pharmacies C) Families D) Doctors E) All of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 13. 
    Which of the following is an example of an owner of a business? A) Individual investors who buy stock in that business B) Partners C) People who have legal property rights to that business D) Individuals who finance and start up a new business E) All of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 14. 
    Wine produced in California and sold in France is an example of A) importing/exporting. B) licensing. C) a joint venture/strategic alliance. D) direct investment. E) global outsourcing.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 15. 
    When Sikorsky and Boeing agreed to produce a new helicopter for the Department of Defense, it was an example of A) licensing. B) a strategic alliance. C) exporting. D) importing. E) maquiladoras.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 16. 
    The US Commerce Department has limited the amount of textiles that can be imported from China. This is an example of a(n) A) quota. B) strategic alliance. C) joint venture. D) franchise agreement. E) export restraint agreement.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 17. 
    Which of the following represents an economic community? A) North American Free Trade Agreement (NAFTA) B) North Atlantic Treaty Organization (NATO) C) United Nations (UN) D) International Monetary Fund (IMF) E) All of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 18. 
    Managing organizational culture is likely to become more difficult when A) the firm has recently undergone a merger. B) management has no clear idea of the desired culture. C) the firm has recently suffered from poor performance. D) All of these. E) Only when "the firm has recently undergone a merger" and "management has no clear idea of the desired culture."
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 19. 
    Abercrombie sells clothing for "tween" girls who are no longer little girls, but not quite teens either. Abercrombie and Fitch is the clothing line for older people. Abercrombie uses a(n) ____ strategy. A) focus B) diversification C) unrelated diversification D) differentiation E) BCG
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 20. 
    A(n) ____ strategy concentrates on increasing sales revenues, through the ability to charge premium prices for value-added products, while still maintaining an appeal for most customers. A) differentiation B) overall cost leadership C) focus D) corporate-level E) product life cycle
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 21. 
    Using the BCG matrix, SBUs are classified on the basis of A) market growth rate and cash generation potential. B) market share and market growth rate. C) competitive advantage and financial strength. D) a strategic business unit and product life cycle. E) None of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 22. 
    Extra funds should be channeled to the ____, which is a product with a high share of a fast-growing market. A) star B) cash cow C) differentiator D) profitable product E) question mark
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 23. 
    The GE business screen is an expansion of the ideas from A) the product life cycle. B) the industry attractiveness matrix. C) the generic strategy approach. D) Porter's competitive strategies. E) the BCG matrix.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 24. 
    In the GE Business Screen matrix, all of the following are characteristics of the attractiveness of the industry EXCEPT A) market growth. B) market size. C) product quality. D) competitive intensity. E) capital requirements.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 25. 
    Investors went crazy for the IPO of Tesla, an electric car maker. Tesla has a competitive position of medium and the industry attractiveness is high. According to GE's Business Screen, Tesla is a(n) A) average business. B) question mark. C) loser. D) star. E) winner.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 26. 
    During the recession shipping, air cargo, and trucking companies scaled back. When the economy picked back up there were transportation delays everywhere. Companies needed A) standard operating procedures. B) contingency plans. C) regulations. D) rules. E) standing plans.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 27. 
    For a major project for his employer, Jason wants to choose the management consulting team that will give his employer the best outcome. Which decision criteria should Jason use to maximize effectiveness? A) He should choose the team with the lowest expenses. B) He should choose the team that can complete the project the quickest. C) He should choose the team that has the most knowledge and experience. D) Can't decide¾None of these criteria are likely to lead to effectiveness. E) Can't decide¾Jason needs to know which criteria are most important to his employer.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 28. 
    The best alternative is the most ____ alternative A) efficient B) controllable C) profitable D) effective E) valid
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 29. 
    Which of the following decision-making models is a prescriptive model? A) Behavioral B) Classical C) Administrative D) Bureaucratic E) Probabilistic
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 30. 
    Amazon, maker of Kindle, could choose a touch screen which increases glare or non-touch screen for better viewing. They were in which step of the rational decision making model? A) Develop a set of rational alternatives B) Evaluate the possible alternatives C) Consult with other decision-makers D) Recognize and define the decision situation E) Evaluate decision effectiveness
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 31. 
    Tim knows he deserves a raise. He talks with HR about his outstanding performance. HR describes what a bad year the company is having and that there is no money for raises. Tim's raise failed the test for ____. A) consequences B) bounded rationality C) satisficing D) escalation of commitment E) feasibility
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 32. 
    Which of the following decision-making models is based on the belief that human behavior is often imperfect? A) Rational B) Emotional C) Classical D) Behavioral E) Sequential
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 33. 
    Herbert Simon noted that managers generally fail to make rational decisions because they are limited by their own values, skills, habits, and unconscious reflexes as well as by incomplete information. What name did Simon give this phenomenon? A) Satisficing B) Bounded rationality C) Brainstorming D) Rational decision making E) Decision framing
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 34. 
    Tony Hayward, former CEO of BP, made statements and decisions about vacations during the oil spill that led to him stepping down as CEO. His innate belief without conscious consideration that attending a polo match during the crises was ok shows he used A) escalation of commitment. B) classical decision making. C) satisficing. D) means-end inversion. E) bad intuition.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 35. 
    One advantage of group decision making is A) groupthink. B) compromise. C) diversity of members' backgrounds. D) lowered cost of decision making. E) ability of a strong individual to direct the group.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 36. 
    When Donald Rumsfeld was Secretary of Defense, he was a very strong-willed manager. He was often able to persuade generals and admirals to do what he thought was best. Which disadvantage of group decision making was that group experiencing? A) Diversity of background B) Compromise C) Groupthink D) Domination by one member E) Time required to get a decision
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 37. 
    Jacques Torres is founder, CEO, and owner of Jacques Torres Chocolate in Brooklyn NY. He is a(n) A) intrapreneur. B) entrepreneur. C) franchisee. D) lease holder. E) professional manager. Points Earned:     2.0/2.0
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 38. 
    Which of the following activities is essential to the role of entrepreneur? A) Assuming the risks of operating a business B) Active involvement in operating the business C) Being one's own boss D) Starting a new business venture E) All of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 39. 
    Which of these is a correct comparison of large and small businesses? A) Big businesses create more new jobs than small businesses. B) Big businesses are less efficient at producing and delivering specialty products than small businesses. C) Small businesses show consistently lower profit margins than big businesses. D) Big businesses outnumber small businesses by a wide margin. E) Small business formations are on the decline, but the rate for big businesses is increasing.
    • A. 

    • B. 

    • C. 

    • D. 

    • E. 

  • 40. 
    Which of the following is a strategic challenge that faces a small business? A) Emphasizing distinctive competencies B) Writing a business plan C) Finding a niche market D) Raising capital E) All of these.
    • A. 

    • B. 

    • C. 

    • D. 

    • E.