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Management Final Exam Practice

40 Questions  I  By Glencolborn
Management Quizzes & Trivia
This exam will randomly generate 40 questions out of the 133 question available on the Exams 1 through 4.  Enter your name and click start to being. Come back to this url to take another test. The url is: http://www. Proprofs. Com/quiz-school/story. Php? Title=exams-14-questions

  
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Question Excerpt

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1.  Cheri and Aaron both wanted to work part-time, and they found a lawyer who was willing to split one full-time paralegal job between the two of them so that Cheri works mornings and Aaron works afternoons. This arrangement is known as A) flextime. B) participation. C) OB Mod. D) job sharing. E) reinforcement
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B.
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2.  Tom is taking art classes because he thinks they will help him be more creative at work. He is experiencing which stage of the creative process? A) Insight B) Incubation C) Preparation D) Verification E) Cognitive dissonance
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3.  The best alternative is the most ____ alternative A) efficient B) controllable C) profitable D) effective E) valid
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4.  Standards used in organizational control are most like A) policies. B) strategies. C) goals. D) rules. E) standing plans.
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5.  After oil prices hit record highs and the oil companies made record profits, some of the oil CEOs appeared on the Today show to explain their business to consumers. This is an example of A) creation of an obligation. B) impression management. C) initiating structure. D) persuasion. E) inducement.
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6.  Which of the following leadership models is a direct extension of the expectancy theory of motivation? A) Vroom's decision tree approach B) Fiedler's contingency C) Vertical-dyad linkage D) Path-goal E) Substitutes for leadership
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7.  The members of the various boards of a church gathered information about the church in several ways: conducting surveys, holding meetings, interviewing church staff, and examining minutes of past church meetings. This is an example of the OD intervention technique known as A) intergroup activities. B) technostructural activities. C) third-party peacemaking. D) diagnostic activities. E) process consultation.
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8.  Anu is comparing the performance of her small landscaping business against the standards she established. When she has finished her comparisons, any of the following actions may be appropriate EXCEPT A) correct deviations as required. B) maintain the status quo. C) increase the control standards. D) decrease the control standards. E) eliminate the control standards.
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9.  The top managers of a company are most likely to need ____ skills. A) technical B) interpersonal C) conceptual D) diagnostic E) analytic
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10.  Dominoes tossed out its old pizza recipe and openly mocked itself in advertisements, admitting that the old formula tasted like cardboard. Which dimension of quality was Dominoes attempting to change? A) Aesthetics B) Features C) Reliability D) Serviceability E) Perceived quality
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11.  According to the text, if you have a personal, nonroutine, or brief message to convey, the best form of interpersonal communication is probably A) oral. B) written. C) lateral. D) informal. E) downward.
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12.  An assembly operation includes four different jobs. Bob spends three weeks on each of these jobs and then starts the cycle over again with the first job of the operation. This is an example of job A) specialization. B) rotation. C) enlargement. D) enrichment. E) delegation.
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13.  Tom is taking art classes because he thinks they will help him be more creative at work. He is experiencing which stage of the creative process? A) Insight B) Incubation C) Preparation D) Verification E) Cognitive dissonance
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E.
14.  Tony Hayward, former CEO of BP, made statements and decisions about vacations during the oil spill that led to him stepping down as CEO. His innate belief without conscious consideration that attending a polo match during the crises was ok shows he used A) escalation of commitment. B) classical decision making. C) satisficing. D) means-end inversion. E) bad intuition.
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15.  A waitress who checks on you after you have tasted the food, but before the bill, is part of a A) screening control. B) preliminary control. C) postaction control. D) human resources control. E) financial resources control.
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16.  Alejandro is raising a puppy for The Seeing Eye because he has seen what an incredible difference the dog can make in a blind person's life. He joined The Seeing Eye puppy raisers because of A) instrumental benefits. B) group activities. C) group goals. D) need satisfaction. E) interpersonal attraction.
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17.  Which of the following is NOT one of the constraints with which a purchasing agent must deal? A) Inventory levels and delivery dates B) Supplier reliability C) Integrating purchasing with production D) Getting the best possible discounts and terms E) The quality of what is being purchased
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18.  A department store provides utility for customers because it makes it easy for them to purchase what they want in one place. This is an example of ____ utility. A) time B) statistical C) form D) quality E) All of these.
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19.  Operations management is the set of managerial activities used by an organization to transform ____ into ____ and ____. A) outputs; resources; inputs B) services; resources; outputs C) inputs; resources; activities D) resources; products; services E) None of these.
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20.  The International Organization for Standardization requires firms to document the impact of operations on the environment. The standards are called ISO A) 9000. B) 2000. C) 9000: 2000. D) 14000. E) None of these.
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21.  Which of the following is an example of a company that has identified a new market? A) Lonnie Johnson develops the Super Soaker, the world's most successful water gun. B) Low-dose Bayer aspirin introduced into the Chinese market. C) Coca-Cola introduces another low calorie soft drink. D) Kroger supermarkets add a new line of cosmetics for teens to its shelves. E) Purina introduces a new package design for its dog food.
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22.  Employees at P&G found that electrostatic cloth picked up more dirt than a wet cloth. The Swiffer was born. This is an example of A) intrapreneurship. B) new venture formation. C) creativity. D) entrepreneurship. E) None of these.
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23.  Which of the following requires employers to provide up to 12 weeks of unpaid leave for family emergencies? A) Equal Pay Act of 1963 B) Family and Medical Leave Act of 1993 C) Age Discrimination in Employment Act D) Fair Labor Standards Act E) National Labor Relations Act
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24.  Wine produced in California and sold in France is an example of A) importing/exporting. B) licensing. C) a joint venture/strategic alliance. D) direct investment. E) global outsourcing.
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25.  Managing organizational culture is likely to become more difficult when A) the firm has recently undergone a merger. B) management has no clear idea of the desired culture. C) the firm has recently suffered from poor performance. D) All of these. E) Only when "the firm has recently undergone a merger" and "management has no clear idea of the desired culture."
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26.  In systems theory, the raw materials, human resources, and financial resources of an organization are examples of A) inputs. B) feedback loops. C) transformation processes. D) outputs. E) sources of error.
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27.  Suzanne is organizing a 5K race for the Helene Cody Foundation. All the workers are volunteers. Suzanne has limited ____ power because volunteers have a tendency to quit if they do not like something. A) expert B) legitimate C) referent D) reward E) coercive
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28.  Which of the following factors would not be included in Maslow's physiological needs category? A) Air B) Food C) Safety D) Sex E) Water
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29.  Agreeableness is similar to the EQ dimension A) self-awareness. B) managing emotions. C) motivating oneself. D) empathy. E) social skill.
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30.  Claudia is trying to develop a communications plan for a new plant opening. She puts in many hours of overtime and eventually gives up and goes home without finishing the project. She is experiencing which response to stress? A) Alarm B) Resistance C) Exhaustion D) Cognitive dissonance E) None of these.
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31.  The GE business screen is an expansion of the ideas from A) the product life cycle. B) the industry attractiveness matrix. C) the generic strategy approach. D) Porter's competitive strategies. E) the BCG matrix.
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32.  All of the following are steps in human resource planning EXCEPT A) job analysis. B) job evaluation. C) forecasting human resource supply. D) forecasting human resource demand. E) replacement chart.
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33.  The report issued about the space shuttle Columbia disaster showed a culture at NASA that did not listen when small safety issues were raised. Each issue by itself might not have caused the disaster. However, this example illustrates A) organizational complexity. B) how changing conditions are influenced by innovation. C) why control is necessary to reduce the accumulation of errors. D) how control helps organizations respond to changing standards. E) how organizations cope with multiple control standards.
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34.  Tim knows he deserves a raise. He talks with HR about his outstanding performance. HR describes what a bad year the company is having and that there is no money for raises. Tim's raise failed the test for ____. A) consequences B) bounded rationality C) satisficing D) escalation of commitment E) feasibility
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35.  The lowest performance results from A) low cohesiveness and high performance norms. B) high cohesiveness and high performance norms. C) high cohesiveness and low performance norms. D) low performance norms regardless of cohesiveness. E) None of these.
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36.  Which of the following is a possible diagnostic activity within organization development? A) Questionnaires B) Attitude surveys C) Archival data D) Conversations with managers E) All of these.
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37.  Herbert Simon noted that managers generally fail to make rational decisions because they are limited by their own values, skills, habits, and unconscious reflexes as well as by incomplete information. What name did Simon give this phenomenon? A) Satisficing B) Bounded rationality C) Brainstorming D) Rational decision making E) Decision framing
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38.  Interpersonal skills enable managers A) to take an overall view of how the parts of the organization interrelate and to think strategically. B) to solve detailed problems for their subordinates. C) to understand and interact effectively with others in the organization. D) to diagnose organizational problems correctly. E) None of these.
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39.  What score does Fiedler use to determine leader style? A) Leadership grid B) Task structure C) Flexibility D) Least Preferred Coworker E) Leader position coordinator
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40.  For a major project for his employer, Jason wants to choose the management consulting team that will give his employer the best outcome. Which decision criteria should Jason use to maximize effectiveness? A) He should choose the team with the lowest expenses. B) He should choose the team that can complete the project the quickest. C) He should choose the team that has the most knowledge and experience. D) Can't decide¾None of these criteria are likely to lead to effectiveness. E) Can't decide¾Jason needs to know which criteria are most important to his employer.
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