How do you fix the problem of the knowledge tab not being visible to - ProProfs Discuss
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How do you fix the problem of the knowledge tab not being visible to all partners?



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Asked by Wyatt Williams, Last updated: Mar 19, 2018

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2 Answers

j.Mark

J.Mark

Answered on Mar 19, 2018

In the world of communication, providing information to users is paramount in making the feel at home with the product or service they are partaking in. Within a document provided to partners the knowledge table is a really important component. In the event that the knowledge tab is not visible to all users you will be sure to want to fix this problem.

To fix this problem create a knowledge table and make sure that it is visible to all partners on the appropriate channel. This way everyone gets all the same information and everyone can be on the same page with the material provided.

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John Smith

John Smith

Answered on Jul 01, 2017

Create a Knowledge article and make it visible to the appropriate channel.
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