The goals of a service asset, and configuration management is to provide a logical model of the IT infrastructure which correlates the IT services and various IT components that are needed to deliver the services. This concepts is necessary for those who are appearing in the ITIL Foundation exam.
The ITIL Foundation exam is an entry level exam, upon passing which, the candidate gets offered an entry level certification. This exam aims to test the general awareness that a candidate has regarding the simple concepts, elements, and terms that are used in the ITIL service lifestyle, the process that are used, and their effect on the management practices.
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