When faced with a crucial conversation we usually handle them in one - ProProfs
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When faced with a crucial conversation we usually handle them in one of three ways: we avoid them; we face them and handle them poorly; or we face them and handle them well. When talking gets tough were usually on our worst behavior. Determine which of these phrases are true.



A. We re designed wrong. Our emotions don t prepare US to converse effectively.
B. We re under pressure. Crucial conversations are USually spontaneoUS.
C. We re stumped. You don t know where to start becaUSe you haven t often seen real-life models of effective communication skills.
D. We ACT in self-defeating ways. The strategies that we choose for dealing with our crucial conversations keep US from what we ACTually want.
E. Only B & C are true.

This question is part of Crucial Conversations
Asked by Robbiemcdonald on Jun 01, 2018

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1 Answer

robbiemcdonald

Robbiemcdonald

Answered on Jun 01, 2018

We re designed wrong. Our emotions don t prepare us to converse effectively.
We re under pressure. Crucial conversations are usually spontaneous.
We re stumped. You don t know where to start because you haven t often seen real-life models of effective communication skills.
We act in self-defeating ways. The strategies that we choose for dealing with our crucial conversations keep us from what we actually want.

Countless generations of genetic shaping drive humans to handle crucial conversations with flying fists and fleet feet, not intelligent persuasion and gentle attentiveness.
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