Lean Thinking Book By Daniel T. Jones And James P. Womack! Trivia Quiz
Lean Thinking Book by Daniel T. Jones And James P. Womack! The value of a service or good is determined by the level of satisfaction it gives a client. Do you know the five principles of lean, which are Value, value stream, flow, pull, and perfection? Take up this quiz and get to see how well you remember the book and its teachings
- 1.
Lean is ____________.
- A.
A system to justify cutting staff to save money
- B.
A system focused on the identification and elimination of waste
- C.
A system to increase efficiency, productivity and quality
- D.
Just a set of tools
Correct Answer(s)
B. A system focused on the identification and elimination of waste
C. A system to increase efficiency, productivity and qualityExplanation
Lean is a business system focused on the identification and elimination of waste for increasing efficiency, productivity, and quality. -Based on the Toyota Production System (TPS). -Focuses on what the customer values. -Respect for people is essential. -The underlying philosophy is “Kaizen” – continuous improvement.Rate this question:
-
- 2.
Lean is exclusively concerned with eliminating waste and increasing speed.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
It is concerned with quality products and stable processes.Rate this question:
-
- 3.
In "Lean Thinking" James Womack & Daniel Jones wrote that “The critical starting point for lean thinking is Value. Value can only be defined by the ultimate ________.”
- A.
Customer
- B.
Staff
- C.
CEO
- D.
Marketing Department
Correct Answer
A. CustomerExplanation
This really is the fundamental principle in Lean - deliver value to the customer and the customer defines value.Rate this question:
-
- 4.
Pick the statements that are INCORRECT:
- A.
Lean can only be applied in for-profit corporate environments.
- B.
A company’s product many be a service.
- C.
Lean can only be applied to companies that make “widgets”.
- D.
Every organisation – and every process within an organisation – has a customer.
Correct Answer(s)
A. Lean can only be applied in for-profit corporate environments.
C. Lean can only be applied to companies that make “widgets”.Explanation
Every company has a product – be it a service or a widget. Every organization – and every process within an organization – has a customer. Thus, Lean can be successfully applied in any organization, with any financial structure, of any size, in any sector.Rate this question:
-
- 5.
Which of these are TLTC pillars of excellence:
- A.
Customer Focus
- B.
Technology
- C.
Operations
- D.
Supplier Focus
Correct Answer(s)
A. Customer Focus
C. OperationsExplanation
The others are People, Working Capital & Culture.Rate this question:
-
- 6.
This loom invented by Sackichi Toyoda was an early example of:
- A.
Gemba
- B.
5S
- C.
Jidoka
- D.
Kaizen
Correct Answer
C. JidokaExplanation
The loom stopped itself from making bad material – it was an example of Jidoka or autonomation – a machine with intelligence.Rate this question:
-
- 7.
An organisation's most important asset is:
- A.
It’s inventory
- B.
It’s consultants
- C.
It’s CEO
- D.
It’s People
Correct Answer
D. It’s PeopleExplanation
Employees are the foundation of the Lean process. They represent the talent in the organization. The staff doing the work are in the best position to identify opportunities for improvement.Rate this question:
-
- 8.
Fujio Cho, Toyota Chairman, said: “First we build ______, then we build cars.”
- A.
Engines
- B.
Processes
- C.
People
- D.
Metrics
Correct Answer
C. PeopleExplanation
Respect for people has always been a core element of the Toyota Production System.Rate this question:
-
- 9.
Which is not one of the eight wastes:
- A.
Re-work
- B.
Inventory
- C.
Money
- D.
Intellect
Correct Answer
C. MoneyExplanation
All the other wastes can lead to wasting money.Rate this question:
-
- 10.
Providing copies of reports to people who have not asked for them and will not read them is an example of which type of Muda?
- A.
Intellect
- B.
Overproduction
- C.
Waiting
- D.
Movement
Correct Answer
B. OverproductionExplanation
This could also been seen as processing waste. And, this activity could lead to other wastes such as inventory and / or re-work.Rate this question:
-
- 11.
Assigning work to someone that is non-value-added and not allowing them to improve the process is an example of what kind of waste?
- A.
Intellect
- B.
Re-work
- C.
Transportation
- D.
Inventory
Correct Answer
A. IntellectExplanation
The work also then probably leads to the other kinds of wastes, especially Overproduction, Processing and Waiting.Rate this question:
-
- 12.
A patient having to give the same information over and over again in the emergency department is an example of _________ waste.
- A.
Motion
- B.
Processing
- C.
Transportation
- D.
Inventory
Correct Answer
B. ProcessingExplanation
The waste of processing means too many steps – other examples would be multiple checks and rechecks, multiple sign-offs or authorisations, having to enter the same information into multiple IT systems.Rate this question:
-
- 13.
A spaghetti chart is a tool that shows _________ waste.
- A.
Waiting
- B.
Kaizen
- C.
Food
- D.
Motion
Correct Answer
D. MotionExplanation
It is a great visual tool to show the path of producing a product, including all the non-value added motion.Rate this question:
-
- 14.
What questions can you ask to determine if a process is value-added or non-value added / waste?
- A.
Is this something that the customer would be willing to pay for?
- B.
Does this activity change the form, fit or function of the product or service?
- C.
Can the marketing department create a campaign to sell this service?
- D.
How much did we pay for the machine we use to do this?
Correct Answer(s)
A. Is this something that the customer would be willing to pay for?
B. Does this activity change the form, fit or function of the product or service?Explanation
The two questions provided in the answer are commonly used to determine if a process is value-added or non-value added/waste. By asking if the customer would be willing to pay for the activity and if it changes the form, fit, or function of the product or service, one can assess if the process adds value or not. If the customer is not willing to pay for it or if it does not affect the product/service, then it is likely non-value added or waste.Rate this question:
-
- 15.
Kaizen means making big, dramatic changes as fast as possible.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
“Kai” means “change” and “zen” means “good” and together they mean continuous improvement and refer to gradual, incremental and never-ending improvement.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Jul 25, 2009Quiz Created by
Lisaolszewski
Back to top