Mis Chapter 6

55 Questions  I  By Rvalatnational_edu
MIS Chapter 6
MIS chapter 6

  
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1.  Problem solving includes and goes beyond decision making.
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2.                  Optimization models never use problem constraints.
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3.  Satisfying models normally look at all possible solutions to a problem.
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4.  Satisfying is usually used because modeling the problem properly to get an optimal decision would be too difficult, complex, or costly.
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5.  A decision support system (DSS) is an integrated collection of people, procedures, databases, and devices that provides managers and decision makers with information to help achieve organizational goals.
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6.  DSSs can often give companies and other organizations a competitive advantage by providing the right information to the right people in the right format and at the right time.
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7.                   The primary purpose of a DSS is to help an organization achieve its goals by providing managers with insight into the regular operations of the organization so that they can control, organize, and plan more effectively.
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8.  One important role of MIS is to provide the right information to the right person in the right format at the right time.
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9.  Internal sources of data can include customers, suppliers, competitors, and stockholders, whose data is not already captured by the TPS, as well as other sources, such as the Internet.
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10.  Key-indicator reports are used by managers and executives to take quick, corrective action on significant aspects of the business.
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11.                   The basic goal of computer integrated manufacturing is to determine when finished products, such as automobiles or airplanes, are needed and then to work backward to determine deadlines and resources needed, such as engines and tires, to complete the final product on schedule.
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12.  By using a flexible manufacturing system, the time and cost to change manufacturing jobs can be substantially reduced, and companies can react quickly to market needs and competition.
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13.  Customer relationship management (CRM) programs, available from some ERP vendors, help a company manage all aspects of customer encounters.
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14.  One of the most important functions of any marketing effort is promotion and advertising.
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15.  Effective human resource planning often requires computer programs, such as SPSS and SAS, to forecast the future number of employees needed and anticipating the future supply of people for these jobs.
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16.  A database management system is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems.
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17.                   Examples of ad hoc DSSs include systems that support portfolio and investment decisions and production scheduling.
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18.  At the core of a MIS are a database and a model base.
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19.                   The dialogue manager allows users to interact with the DSS to obtain information.
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20.  Most GSSs can keep detailed records of a meeting automatically.
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21.                   The first stage in the problem-solving process is the ____ stage.
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22.  During the ____ stage of the problem-solving process, you investigate resource and environmental constraints.
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23.                   A(n) ____ model is one that finds a good — but not necessarily the best — problem solution.
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24.  A(n) ____ report summarizes the previous day’s critical activities and is typically available at the beginning of each workday.
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25.                   ____ reports are automatically produced when a situation is unusual or requires management action.
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26.  The subsystems and outputs in a ____ MIS monitor and control the flow of materials, products, and services through the organization.
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27.                   The ____ is calculated to minimize total inventory costs.
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28.  ____ is an approach that maintains inventory at the lowest levels without sacrificing the availability of finished products.
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29.  Computers can directly control manufacturing equipment, using systems called ____.
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30.                   ____ uses computers to link the components of the production process into an effective system.
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31.  A ____ supports managerial activities in product development, distribution, pricing decisions, promotional effectiveness, and sales forecasting.
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32.  A(n) ____ is concerned with activities related to previous, current, and potential employees of the organization.
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33.  A ____ allows managers and decision makers to perform quantitative analysis on both internal and external data.
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34.  ____ is often used to coordinate the use of models in a DSS, including financial, statistical analysis, graphical, and project-management models.
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35.  The ____ approach is a decision-making approach in which group decision makers are geographically dispersed.
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36.                   ____ is a decision-making approach that often consists of members offering ideas “off the top of their heads.”
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37.  The ____ approach is a decision-making approach that encourages feedback from individual group members and makes the final decision by voting.
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38.  ____ occurs when members of group assume that they have made the right decision without examining alternatives.
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39.  In some cases, a(n) ____ supports decision making of members of the board of directors, who are responsible to stockholders.
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40.  ____ involves determining long-term objectives by analyzing the strengths and weaknesses of the organization, predicting future trends, and projecting the development of new product lines.
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41.  The final stage of the problem-solving process is the ________ stage.
42.  ____________ decisions deal with unusual or exceptional situations.
43.  __________ reports are produced periodically, or on a schedule, such as daily, weekly, or monthly.
44.  Many departments within an organization are ____________, which means that they focus on generating profits.
45.  ___________ centers are divisions within the company that focus primarily on sales or revenues, such as a marketing or sales department.
46.  _________ involves analyzing the financial condition of an organization and determining whether financial statements and reports produced by the financial MIS are accurate.
47.  __________ auditing is performed by an outside group, such as an accounting or consulting firm such as PricewaterhouseCoopers, Deloitte & Touche, or one of the other major, international accounting firms.
48.                   _____________ is a process that ensures that the finished product meets the customers’ needs.
49.                   One-of-a kind decisions are typically handled by a(n) ______________ DSS.
50.  ________ problems are straightforward, requiring known facts and relationships.
51.  _______ problems are complex problems in which the relationships among the pieces of data are not always clear, the data might be in a variety of formats, and the data is often difficult to manipulate or obtain.
52.  A(n) _______ is a user interface that allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.
53.                   A(n) ______ DSS primarily performs qualitative analysis based on the company’s databases.
54.  A(n) ________ is a room that supports decision making, with the decision makers in the same building, combining face-to-face verbal interaction with technology to make the meeting more effective and efficient.
55.  A(n) _______ DSS primarily performs mathematical or quantitative analysis.
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