Midterm - Management 1

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This is the midterm exam of Management 1.

  
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  • 1. 
    ________ may be defined as selecting the best course of action in anticipation of future trends so that the desired result may be achieved.
    • A. 

      Decision Making

    • B. 

      Planning

    • C. 

      Organizing


  • 2. 
    If managing an organization is to be pursued vigorously, ______ will be an important and necessary activity.
    • A. 

      Decision Making

    • B. 

      Planing

    • C. 

      Organizing


  • 3. 
    __________ provides a methodical way of achieving desired results and is a useful guide in implementation of activities.
    • A. 

      Plan

    • B. 

      Guide

    • C. 

      Organizer


  • 4. 
    ________ refers to the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
    • A. 

      Strategic planning

    • B. 

      Intermediate planning

    • C. 

      Operational planning


  • 5. 
    __________ refers to the process of determining the contributions that subunits can make with allocated resources.
    • A. 

      Strategic planning

    • B. 

      Intermediate planning

    • C. 

      Operational planning


  • 6. 
    _________ is the process of determining how specific tasks can be best accomplished on time with availble resources.
    • A. 

      Strategic planning

    • B. 

      Intermediate planning

    • C. 

      Operational planning


  • 7. 
    Which of the following is a concern for the top level management?
    • A. 

      Strategic planning

    • B. 

      Intermediate planning

    • C. 

      Operational planning


  • 8. 
    Operational planning is a concern that should be addresed by the midde level management.
    • A. 

      True

    • B. 

      False


  • 9. 
    Operational planning is a concern that should be addressed by the top level management,
    • A. 

      True

    • B. 

      False


  • 10. 
    The first task of the manager is to provide a sense of direction to his firm, division or to this unit.  this panning proces is referred to as ___________.
    • A. 

      Setting Organizational Goals

    • B. 

      Developing Strategies or Tactics for Reach Goals

    • C. 

      Determining Resources Needed

    • D. 

      Setting Standards


  • 11. 
    This step in the planning process is the devising of some means to realize or reach goals.
    • A. 

      Setting Organizational Goals

    • B. 

      Developing Strategies or Tactics for Reach Goals

    • C. 

      Determining Resources Needed

    • D. 

      Setting Standards


  • 12. 
    The ways chosen to realize the goals are called ________ and these will be the cponcern of top management.
    • A. 

      Strategies

    • B. 

      Plan

    • C. 

      Tactic


  • 13. 
    A _______ is a short-term action by management to adjust to negative or external influences and are implemented in support of the firm's strategies.
    • A. 

      Strategies

    • B. 

      Plan

    • C. 

      Tactic


  • 14. 
    When particular sets of strategies or tactics have been devised , the manger will then determine the human and non-human resources required by such strategies or tactics.  This planning process is referred to as _______.
    • A. 

      Setting Organizational Goals

    • B. 

      Developing Strategies or Tactics for Reach Goals

    • C. 

      Determining Resources Needed

    • D. 

      Setting Standards


  • 15. 
    A new business unit will be organized to deal with the buying and selling of construction materials and supplies.  The amount of P50 million shall be set aside to finance the activity.  Qualified persons shall be recruited for the purpose.  What type of resources are needed in this situation?
    • A. 

      Human Resources

    • B. 

      Non-human resources

    • C. 

      Both of the choices


  • 16. 
    This is a planning process where norms are defined to measure the performance. 
    • A. 

      Setting Organizational Goals

    • B. 

      Developing Strategies or Tactics for Reach Goals

    • C. 

      Determining Resources Needed

    • D. 

      Setting Standards


  • 17. 
    _______ may be defined as a quantitative or qualitative measuring device designed to help monitor the performance of people, capital goods or processes.
    • A. 

      Standard

    • B. 

      Strategies

    • C. 

      Tactics


  • 18. 
    This is a written document or blueprint for implementing and controlling an organization's marketing activities related to a particular marketing strategy.
    • A. 

      Marketing plan

    • B. 

      Production plan

    • C. 

      Financial plan

    • D. 

      Human Resources plan


  • 19. 
    This is a written document that states the quantity of output a company must produce in broad terms and by product family.
    • A. 

      Marketing plan

    • B. 

      Production plan

    • C. 

      Financial plan

    • D. 

      Human Reources plan


  • 20. 
    This is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities.
    • A. 

      Marketing plan

    • B. 

      Production plan

    • C. 

      Financial plan

    • D. 

      Human Reources plan


  • 21. 
    This is a document that indicates the human resources needs of a company detailed in terms of quantity and quality and based on the requirements of the comapny's strategic plan.
    • A. 

      Marketing plan

    • B. 

      Production plan

    • C. 

      Financial plan

    • D. 

      Human Reources plan


  • 22. 
    Plans that are inteded to cover a period of less than a year.
    • A. 

      Short range plans

    • B. 

      Long term plans

    • C. 

      Mid year plans


  • 23. 
    Plans covering a time span of more than a year.
    • A. 

      Short range plans

    • B. 

      Long term plans

    • C. 

      Mid year plans


  • 24. 
    Broad guidelines that aid managers at every level in making decisions about recurring situations or functions.
    • A. 

      Policies

    • B. 

      Procedures

    • C. 

      Rules


  • 25. 
    Plans that describe the exact series of actions to be taken in a given situation.
    • A. 

      Policies

    • B. 

      Procedures

    • C. 

      Rules


  • 26. 
    These are statements that either require or forbid a certain action.
    • A. 

      Policies

    • B. 

      Procedures

    • C. 

      Rules


  • 27. 
    _____ is a plan which sets forth the projected expenditures for a certain activity and explains where the requried funds will come from.
    • A. 

      Budget

    • B. 

      Program

    • C. 

      Project


  • 28. 
    _____ is a single use plan designed to coordinate a large set of activities.
    • A. 

      Budget

    • B. 

      Program

    • C. 

      Project


  • 29. 
    ______ is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program.
    • A. 

      Budget

    • B. 

      Program

    • C. 

      Project


  • 30. 
    ___________ refers to the strategic statements that identify why an organization exists.
    • A. 

      Mission

    • B. 

      Vision

    • C. 

      Goals


  • 31. 
    ________ is a management function which relates to the structuring of resources and activities to accomplish objectives in an efficient and effective manner.
    • A. 

      Planning

    • B. 

      Staffing

    • C. 

      Organizing


  • 32. 
    A _______ is the means by which the organization will attain ots pbjective and goals.
    • A. 

      Structure

    • B. 

      Plan

    • C. 

      Strategy


  • 33. 
    The _________ is the structure that details lines of responsibility, authority and position.
    • A. 

      Formal structure

    • B. 

      Formal organization

    • C. 

      Formal plan


  • 34. 
    A diagram of the organization's official positions and formal lines of authority.
    • A. 

      Organizational Chart

    • B. 

      Organizational Manual

    • C. 

      Policy Manual


  • 35. 
    The __________ provides written descriptions of authority relationships, details the functions of major organizational units and describes job procedures.
    • A. 

      Organizational Chart

    • B. 

      Organizational Manual

    • C. 

      Policy Manual


  • 36. 
    The degree to which tasks are divided in the organization is referred to as _______.
    • A. 

      Work specialization

    • B. 

      Departmentation

    • C. 

      Informal Groups


  • 37. 
    The _______ describes personnel activities and company policies.
    • A. 

      Organizational Chart

    • B. 

      Organizational Manual

    • C. 

      Policy Manual


  • 38. 
    _______ refers to the grouping of jobs based on criteria that managers believe help n the coordination and control of activities.
    • A. 

      Work specialization

    • B. 

      Departmentation

    • C. 

      Informal Groups


  • 39. 
    Which of the following is an advantage of grouping jobs?
    • A. 

      Supervision is made easier

    • B. 

      Supervisor's salaries are limited

    • C. 

      Thes is less demand for managers


  • 40. 
    ______ is another consideration in designing the organizational structure that refers to the number of subordinates reporting to a single supervisor.
    • A. 

      Span of Control

    • B. 

      Coodination

    • C. 

      Pattern of Authority


  • 41. 
    _______ refers to the linking of activities in the organization that serve to achive a common goal or objective.
    • A. 

      Span of Control

    • B. 

      Coodination

    • C. 

      Pattern of Authority


  • 42. 
    This type of organizational design in which employees are grouped together in separate departments on the basis of common tasks, skills or activities.
    • A. 

      Functional Design

    • B. 

      Divisional Design

    • C. 

      Hybrid Design

    • D. 

      Matrix Design


  • 43. 
    This type of organizational design where all activities needed to produce a good or service are grouped together into an independent unit.
    • A. 

      Functional Design

    • B. 

      Divisional Design

    • C. 

      Hybrid Design

    • D. 

      Matrix Design


  • 44. 
    The ______ is a combination of divisional units and functional departments located at corporate headquarters.
    • A. 

      Functional Design

    • B. 

      Divisional Design

    • C. 

      Hybrid Design

    • D. 

      Matrix Design


  • 45. 
    An organization with a _________ design is one that implements functional and divisional structures simultaneously in each department.
    • A. 

      Divisional

    • B. 

      Hybrid

    • C. 

      Matrix

    • D. 

      Functional


  • 46. 
    ______ may be defined as the mangement function that determines human resource needs, recruits, selects, trains and develops human resource for jobs created by an organization.
    • A. 

      Staffing

    • B. 

      Organizing

    • C. 

      Planning


  • 47. 
    Why effective staffing is important?
    • A. 

      Hiring the right people places the company on a competitve stance

    • B. 

      It produces sound financial plan

    • C. 

      It markets the company with the use of sound marketing plan


  • 48. 
    ______ refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected.
    • A. 

      Induction

    • B. 

      Recruitment

    • C. 

      Selection

    • D. 

      Orientation


  • 49. 
    In _______, the employee is provided with the necessary information about the company.
    • A. 

      Induction

    • B. 

      Recruitment

    • C. 

      Selection

    • D. 

      Orientation


  • 50. 
    In ______, the new employee is introduced to the immediate working environment and co-workers.
    • A. 

      Induction

    • B. 

      Recruitment

    • C. 

      Selection

    • D. 

      Orientation


  • 51. 
    ________ is the measurement of the emplyee performance.
    • A. 

      Performance Appraisal

    • B. 

      Employment Decisions

    • C. 

      Separation


  • 52. 
    ______ is either a voluntary or involuntary termination  of an emplyees' services.
    • A. 

      Performance Appraisal

    • B. 

      Employment Decisions

    • C. 

      Separation


  • 53. 
    Is a type of phychological test that is used to measure a peson's capacity or potential ability to learn.
    • A. 

      Aptitude Test

    • B. 

      Performance Test

    • C. 

      Personality Test

    • D. 

      Interest Test


  • 54. 
    This is a test that is used to measure a person's current knowledge of the subject.
    • A. 

      Aptitude Test

    • B. 

      Performance Test

    • C. 

      Personality Test

    • D. 

      Interest Test


  • 55. 
    This test is used to measure personality traits as dominance, sociability and conformity.
    • A. 

      Aptitude Test

    • B. 

      Performance Test

    • C. 

      Personality Test

    • D. 

      Interest Test


  • 56. 
    This test is used to measure a person's interest in varoius fields of work.
    • A. 

      Aptitude Test

    • B. 

      Performance Test

    • C. 

      Personality Test

    • D. 

      Interest Test


  • 57. 
    _______ refers to the learning that is provided inorder to improve performance on the present job.
    • A. 

      Training

    • B. 

      Orientation

    • C. 

      Induction


  • 58. 
    Is a type of training program for non-managers where the trainee is placed in an actual work situation under the direction of his immediate supervisor, who acts as the trainer.
    • A. 

      On the Job Training

    • B. 

      Apprenticeship

    • C. 

      Vestibule School


  • 59. 
    Is a type of training program for non-managers where the trainee is placed in a situation almost exactly the same as the workplace where machines, mateials and time constraints are present.
    • A. 

      On the Job Training

    • B. 

      Apprenticeship

    • C. 

      Vestibule School


  • 60. 
    Is a type of training program for non-managers where the trainee will undergo a combination of on the job traiing and experiences with classroom instruction in particular subjects are provided.
    • A. 

      On the Job Training

    • B. 

      Apprenticeship

    • C. 

      Vestibule School


  • 61. 
    This are given to employees whose performance is at par or above standard requirements.
    • A. 

      Monetary rewards

    • B. 

      Promotion

    • C. 

      Transfer

    • D. 

      Demotion


  • 62. 
    This refers to the movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition.
    • A. 

      Monetary rewards

    • B. 

      Promotion

    • C. 

      Transfer

    • D. 

      Demotion


  • 63. 
    This is a movement of a person to a different  job at  the same or similar level of responsibility  in the organization.
    • A. 

      Monetary rewards

    • B. 

      Promotion

    • C. 

      Transfer

    • D. 

      Demotion


  • 64. 
    This is a movement from one position to another which has less pay or responsibility attached to it.
    • A. 

      Monetary rewards

    • B. 

      Promotion

    • C. 

      Transfer

    • D. 

      Demotion


  • 65. 
    ____ is the process of sharing information through verbal and non-verbal means, including words, messages, and body movements.
    • A. 

      Communication

    • B. 

      Organizing

    • C. 

      Staffing


  • 66. 
    Tell what type of Communication Function are applied in the following: The president sent a letter of congratulations to an employee that just reach his sales quota for a 2nd month in a row.
    • A. 

      Information

    • B. 

      Motivation

    • C. 

      Control

    • D. 

      Emotive


  • 67. 
    A company created a Policy Manual for all its employees.  What type of communication function is this?
    • A. 

      Information

    • B. 

      Motivation

    • C. 

      Control

    • D. 

      Emotive


  • 68. 
    The most important step in effective communication is _________ where new ideas arises.
    • A. 

      Developan Idea

    • B. 

      Encode

    • C. 

      Transmit

    • D. 

      Receive


  • 69. 
    What are the two categories of verbal communication?
    • A. 

      Oral

    • B. 

      Written

    • C. 

      Fax

    • D. 

      Text


  • 70. 
    Is a type of communication that are transmitted through hearing or sight.
    • A. 

      Verbal

    • B. 

      Non-verbal

    • C. 

      Sign Language


  • 71. 
    _____ are hindrances to effective communication asiring from the communicator's characteristics as a person including emotions, calues poor listening habits, sex, age, etc.
    • A. 

      Personal Barrier

    • B. 

      Physical Barrier

    • C. 

      Semantic Barrier


  • 72. 
    The very loud sound produced by a passing jet temporarily drowns out the voice of a guest delivering a speech resulting to unclear message. What type of communication barrier is this?
    • A. 

      Personal Barrier

    • B. 

      Physical Barrier

    • C. 

      Semantic Barrier


  • 73. 
    ______ is the study of meaning as ex[ressed in symbols, words, pictures or actions that suggest  certain meanings.
    • A. 

      Semantics

    • B. 

      Symbols

    • C. 

      Characters


  • 74. 
    ______ may be defined as an interference with the  reception of a messagte that occurs when the message is miunderstood even though it is received exactly as transmitted.
    • A. 

      Personal Barrier

    • B. 

      Physical Barrier

    • C. 

      Semantic Barrier


  • 75. 
    ______ refers to the flow of message from higer levels of authority to lower levels.
    • A. 

      Downward Communication

    • B. 

      Upward Communication

    • C. 

      Horizontal Communication


  • 76. 
    When giving instructions or providing information about policies and procedures or to give feedback about performance, What technique of communication is applied?
    • A. 

      Downward Communication

    • B. 

      Upward Communication

    • C. 

      Horizontal Communication


  • 77. 
    ______ refers to message flows from persons in lover level positions to persons in higher level potisions.
    • A. 

      Downward Communication

    • B. 

      Upward Communication

    • C. 

      Horizontal Communication


  • 78. 
    _______ refers to messages sent to individuals or groups from another of the same organizational level or position.
    • A. 

      Downward Communication

    • B. 

      Upward Communication

    • C. 

      Horizontal Communication


  • 79. 
    _____ are appropriate when directives are complex and precise actions are required.
    • A. 

      Letters

    • B. 

      Manuals

    • C. 

      Handbooks


  • 80. 
    ______ are useful resources of information regarding company policy, procedures and organization.
    • A. 

      Letters

    • B. 

      Manuals

    • C. 

      Handbooks


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