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Mgmt Chapter 7

36 Questions  I  By Trarnold
MGMT Chapter 7
Quiz for chuck williams MGMT. Chapter 7. In correspondence with BA 3305 at TTU

  
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Question Excerpt

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1.  A technology cycle begins with the ____________ of a/an______________ technology and ends when that technology reaches its limits and ______________ and it is ______________ by a/an ________________, substantially better technology.
A.
B.
C.
D.
2.  Nearly all technology cycles follow the typical _____________ pattern of innovation.
A.
B.
C.
D.
3.  Eventually, ____________ technology will replace ___________ technology. When that happens, the ____________ technology cycle will be complete and a ___________ one will have started.
A.
B.
C.
D.
4.  Why does innovation matter to companies?
A.
B.
C.
D.
E.
5.  What are innovation streams?
A.
B.
C.
D.
E.
6.  What is the second phase of innovation streams/technology cycles?
A.
B.
C.
D.
7.  What is this phase known as?
A.
B.
C.
D.
8.  What is the third phase of innovation streams/technology cycles?
A.
B.
C.
D.
9.  What is this phase called?
A.
B.
C.
D.
10.  What is the first phase of innovation streams/technology cycles?
A.
B.
C.
D.
11.  What is this phase called?
A.
B.
C.
D.
12.  What are the components of creative work environments?
A.
B.
C.
D.
E.
13.  What is 'freedom'?
A.
B.
C.
D.
E.
14.  Internal conflict, power struggles, openness to ideas and shared commitment are organizational impediments.
A.
B.
15.  Work group encouragement is when:
A.
B.
C.
D.
16.  Supervisory encouragement occurs when:
A.
B.
C.
D.
17.  Challenging work requires ____________, demands ______________, and is ______________ as _________________ to others.
A.
B.
C.
D.
18.  Organizational encouragement is
A.
B.
C.
D.
19.  Discontinuous change is the phase of a technology cycle in which companies innovate by lowering costs and improving the functioning and performance of the dominant technological design.
A.
B.
20.  Incremental change is the phase of a technology cycle in which companies innovate by lowering costs and improving the functioning and performance of the dominant technological design.
A.
B.
21.  Discontinuous change is the phase of a technology cycle characterized by technological substitution and design competition
A.
B.
22.  The experiential approach to managing
A.
B.
C.
D.
23.  The compression approach to managing
A.
B.
C.
D.
24.  The 5 parts of Experiential approach include
A.
B.
C.
D.
25.  Change forces lead to the differences ____________, ____________, or ______________ of an organization over time.
A.
B.
C.
D.
26.  Resistance forces support _______________ .
A.
B.
C.
D.
27.  Resistance forces include all of the following except:
A.
B.
C.
D.
E.
28.  What are the three phases of leading change
A.
B.
C.
D.
29.  Which following method is NOT used to manage resistance to change?
A.
B.
C.
D.
E.
30.  Which of the following are errors managers make during the "Unfreezing" phase?
A.
B.
C.
D.
E.
31.  What are errors made by managers during the "Re-Freezing" Phase?
A.
B.
C.
D.
32.  What errors do managers make during the "Change" Phase?
A.
B.
C.
D.
33.  What Change Tool/Technique includes a 3-day meeting in which managers and employees from different levels and parts of an organization quickly generate and act on solutions to specific business problems?
A.
B.
C.
D.
34.  What Change Tool/Technique includes a philosophy and collection of planned “change interventions” designed to improve an organization’s long-term health and performance?
A.
B.
C.
D.
35.  What Change Tool/Technique includes change created quickly by focusing on the measurement and improvement of results?
A.
B.
C.
D.
36.  What Change Tool/Technique includes a team of employees whose full-time job is to manage and coordinate change and anticipate and manage employee reactions to change?
A.
B.
C.
D.
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