CSQA Prep - Chapter 7 Quality Control Practices
This quiz goes over chapter 7 of the CBOK for the CSQA exam.
Questions and Answers
- 1.
What are the 4 main testing stages (7.2/7.3)
- A.
System
- B.
UAT
- C.
End to End
- D.
Unit
- E.
Integration
Correct Answer(s)
A. System
B. UAT
D. Unit
E. IntegrationExplanation
There are four main testing stages in a structured software development process. They are:
Unit Testing
These tests demonstrate that a single program, module, or unit of code function as designed.
For example, observing the result when pressing a function key to complete an action. Tested
units are ready for testing with other system components such as other software units,
hardware, documentation, or users.
Integration Testing
These tests are conducted on tasks that involve more than one application or database, or on
related programs, modules, or units of code, to validate that multiple parts of the system
interact according to the system design. Each integrated portion of the system is then ready for
testing with other parts of the system.
System Testing
These tests simulate operation of the entire system and confirm that it runs correctly. Upon
completion, the validated system requirements result in a tested system based on the
specification developed or purchased.
User Acceptance Testing
This real-world test is the most important to the business, and it cannot be conducted in
isolation. Internal staff, customers, vendor, or other users interact with the system to ensure that
it will function as desired regardless of the system requirements. The result is a tested system
based on user needs.Rate this question:
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- 2.
Independent test team is comprised of: (choose 3)(7.4)
- A.
Test Owner
- B.
Additional Testers
- C.
Key Testers
- D.
Test Manager
Correct Answer(s)
B. Additional Testers
C. Key Testers
D. Test ManagerExplanation
An independent test team is usually comprised of a Test Manager or team leader, Key Testers, and
additional Testers.Rate this question:
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- 3.
Name one thing that the Testers are not responsible for (7.4)
- A.
Planning, capturing and conditioning test data
- B.
Executing Tests
- C.
Preparing test documentation
- D.
Updating analyst and design artifacts
- E.
Tracking and reporting defects
Correct Answer
D. Updating analyst and design artifactsExplanation
Testers are usually responsible for:
• Developing test cases and procedures
• Planning, capturing, and conditioning test data
• Reviewing analysis and design artifacts
• Executing tests
• Utilizing automated test tools for regression testing
• Preparing test documentation
• Tracking and reporting defectsRate this question:
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- 4.
What is the definition of validation (7.5)
- A.
Ensures the system operates
- B.
Ensures the system operates according to plan
- C.
Ensures the system is defect free
Correct Answer
B. Ensures the system operates according to planExplanation
Validation physically ensures that the system operates according to planRate this question:
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- 5.
What is the definition of verification (7.5)
- A.
Ensures the system complies with the plan
- B.
Ensures the system is compliant
- C.
Ensures the system is organized
- D.
Ensures the system complies with an organization standard and process
Correct Answer
D. Ensures the system complies with an organization standard and processExplanation
Verification ensures that the system (software, hardware, documentation, and personnel) complies
with an organization’s standards and processes,Rate this question:
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- 6.
Verification requires 5 types of reviews. Which one is not one of the review types? (7.5)
- A.
Code inspection
- B.
Design
- C.
Test Review
- D.
Functional
- E.
Requirements
Correct Answer
D. FunctionalExplanation
Verification requires several types of reviews, including requirements reviews, design reviews,
code walkthroughs, code inspections, and test reviews.Rate this question:
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- 7.
True or false Static testing is done with executing code (7.5)
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Static testing is another name for in-process reviewing. It means that the test is being performed
without executing the codeRate this question:
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- 8.
What is the definition of stress test? (7.9)
- A.
Tests the systems ability to process very large amounts of data
- B.
Tests the built in constraints of the system such as internal table size
- C.
Tests the systems ability to meet performance standards
Correct Answer
B. Tests the built in constraints of the system such as internal table sizeExplanation
stress testing tests the built-in constraints of the system, such as internal table sizeRate this question:
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- 9.
What is the definition of Volume testing? (7.9)
- A.
Tests the systems ability to process very large amounts of data
- B.
Tests the systems ability to meet performance standards
- C.
Tests the built in constraints of the system such as internal table size
Correct Answer
A. Tests the systems ability to process very large amounts of dataExplanation
volume testing tests the system’s ability in an operating environment to process very large amounts
of data.Rate this question:
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- 10.
What is the definition of performance testing? (7.9)
- A.
Tests the build in constraints of the system such as internal table size
- B.
Tests the systems ability to process very large amounts of data
- C.
Tests the systems ability to meet performance standards
Correct Answer
C. Tests the systems ability to meet performance standardsExplanation
Performance testing tests the systems ability to meet performance standardsRate this question:
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- 11.
What are the 3 types of review formats? (7.10)
- A.
Informal, Semiformal, Formal
- B.
Unofficial, Proper, Reserved
- C.
Start, Mid, Final
Correct Answer
A. Informal, Semiformal, FormalExplanation
There are three review formats as follows:
Informal Review
This review is generally a one-on-one meeting between the producer of a work product and a
peer or co-worker, and is initiated as a request for input regarding a particular artifact or
problem. There is no agenda, no preparation time, and results are not formally reported. These
reviews occur on an as needed basis throughout each phase of a project.
Semiformal Review (or Walkthrough)
This review is facilitated by the producer of the material being reviewed (e.g., documentation
or code). The participants are led through the material in one of two formats: the presentation is
made without interruptions and comments are given at the end, or comments are made
throughout. In either case, the issues raised are captured and published in a report distributed to
the participants. Possible solutions for uncovered defects are typically not discussed during the
review. Semiformal reviews should occur multiple times during a phase for segments or
“packages” of work.
Formal Review (or Inspection)
This review is facilitated by a knowledgeable individual called a moderator, who is not the
producer or a team member of the product under review. The meeting is planned in advance,
and material is distributed to participants before the review so they will be familiar with theRate this question:
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- 12.
There are 3 rules that apply to all reviews, which one is not one of them? (7.11)
- A.
All members of the review team are responsible for the results of the review
- B.
Identify who is going to be accountable for what actions.
- C.
The product is reviewed not the producer
- D.
Defects and issues are identified, not corrected during the session
Correct Answer
B. Identify who is going to be accountable for what actions.Explanation
Regardless of the format, three rules apply to all reviews:
1. The product is reviewed, not the producer
2. Defects and issues are identified, not corrected during the session
3. All members of the review team are responsible for the results of the reviewRate this question:
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- 13.
This type of review is used to examine a product during a specific time period of it's life cycle. (7.11)
- A.
Checkpoint
- B.
In Process
- C.
Phase End
- D.
Test Readiness
Correct Answer
B. In ProcessExplanation
In-Process reviews are used to examine a product during a specific time period of its life cycle,Rate this question:
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- 14.
This review's objective is to evaluate a system as it is being specified, designed, implemented and tested. (7.11)
- A.
Critical Design
- B.
In Process
- C.
Software Requirements
- D.
Checkpoint
Correct Answer
D. CheckpointExplanation
Checkpoint Reviews
These are facilitated reviews held at predetermined points in the development process. The
objective is to evaluate a system as it is being specified, designed, implemented, and tested.Rate this question:
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- 15.
This review looks at the product for the main purpose of determining whether to continue with planned activities. (7.11)
- A.
Checkpoint Reviews
- B.
Phase End Review
- C.
Critical Design Review
- D.
Test Readiness Review
Correct Answer
B. Phase End ReviewExplanation
Phase-end reviews (also called Decision-Point or Gate reviews) look at the product for the main
purpose of determining whether to continue with planned activitiesRate this question:
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- 16.
This review verifies and approved the documented software requirements for the purpose of establishing a baseline and identifying analysis package (7.12)
- A.
Test Readiness Review
- B.
Critical Design Review
- C.
Software Requirements Review
- D.
Checkpoint Review
Correct Answer
C. Software Requirements ReviewExplanation
Software Requirements Review
This review is aimed at verifying and approving the documented software requirements for the
purpose of establishing a baseline and identifying analysis packagesRate this question:
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- 17.
This review baselines the detailed design specification (7.12)
- A.
In Process Review
- B.
Test Readiness Review
- C.
Checkpoint Review
- D.
Critical Design Review
Correct Answer
D. Critical Design ReviewExplanation
Critical Design Review
This review baselines the Detailed Design Specification (the “build to” document).Rate this question:
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- 18.
This review is performed when the appropriate application components are near completion. It determines the readiness of the application or project for system and acceptance testing.(7.12)
- A.
Phase End Review
- B.
Test Readiness Review
- C.
Critical Design Review
- D.
In Process Review
Correct Answer
B. Test Readiness ReviewExplanation
Test Readiness Review
This review is performed when the appropriate application components are near completion.
The review determines the readiness of the application or project for system and acceptance
testing.Rate this question:
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- 19.
Validation represents __________ Testing (7.20)
Correct Answer
Dynamic
dynamic
DYNAMICExplanation
Verification and validation represents both static testing (verification) and dynamic testing
(validation).Rate this question:
- 20.
Verification represents ___________ Testing (7.20)
Correct Answer
Static
STATIC
staticExplanation
Verification and validation represents both static testing (verification) and dynamic testing
(validation).Rate this question:
- 21.
What are the different types of verification techniques? (7.20)
- A.
Code Walk Thru's
- B.
Design Walk Thru's
- C.
Requirements tracing
- D.
Feasability Reviews
- E.
Code Inspections
Correct Answer(s)
A. Code Walk Thru's
C. Requirements tracing
D. Feasability Reviews
E. Code InspectionsExplanation
Verification Techniques
Verification is the process of confirming that interim deliverables have been developed according
to their inputs, process specifications, and standards. Verification techniques are listed below.
Quality Control Practices
Version 6.2 7-21
Feasibility Reviews
Tests for this structural element verify the logic flow of a unit of software (e.g., verifying that
the software could conceivably perform after the solution is implemented the way the
developers expect). Output from this review is a preliminary statement of high-level market
requirements that becomes input to the requirements definition process (where the detailed
technical requirements are produced).
Requirements Reviews
These reviews examine system requirements to ensure they are feasible and that they meet the
stated needs of the user. They also verify software relationships; for example, the structural
limits of how much load (e.g., transactions or number of concurrent users) a system can handle.
Output from this review is a statement of requirements ready to be translated into system
design.
Design Reviews
These structural tests include study and discussion of the system design to ensure it will support
the system requirements. Design reviews yield a system design, ready to be translated into
software, hardware configurations, documentation and training.
Code Walkthroughs
These are informal, semi-structured reviews of the program source code against specifications
and standards to find defects and verify coding techniques. When done, the computer software
is ready for testing or more detailed code inspections by the developer.
Code Inspections or Structured Walkthroughs
These test techniques use a formal, highly structured session to review the program source code
against clearly defined criteria (System Design Specifications, product standards) to find
defects. Completion of the inspection results in computer software ready for testing by the
developer.
Requirements Tracing
At each stage of the life cycle (beginning with requirements or stakeholder needs) this review is
used to verify that inputs to that stage are correctly translated and represented in the resulting
deliverables. Requirements must be traced throughout the rest of the software development life
cycle to ensure they are delivered in the final product. This is accomplished by tracing the
functional and non-functional requirements into analysis and design models, class and sequence diagrams, and test plans and code. The level of traceability also enables project teams
to track the status of each requirement throughout the development and test process.Rate this question:
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- 22.
When you can see everything from branch to branch that is called __________ box testing (7.22)
Correct Answer(s)
White
white
WHITEExplanation
White-box testing (logic driven) assumes that the path of logic in a unit or program is known.
White-box testing consists of testing paths, branch by branch, to produce predictable results.Rate this question:
- 23.
Name some different types of Validation Techniques (7.22)
- A.
System Test
- B.
String Test
- C.
Acceptance Test
- D.
Integraions Test
- E.
Unit Test
Correct Answer(s)
A. System Test
B. String Test
C. Acceptance Test
D. Integraions Test
E. Unit TestExplanation
Table 7-4 Validation Techniques Used in Test Stages
Unit Test
String/Integration Test
System Test
Acceptance TestRate this question:
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- 24.
The Post Implementation review focuses on what questions (choose 2) (7.12)
- A.
Did we overspend our budget?
- B.
Was the quality what we expected?
- C.
Did we make it on schedule?
- D.
Did the process work?
- E.
Was there any fallout?
Correct Answer(s)
B. Was the quality what we expected?
D. Did the process work?Explanation
Post-Implementation Reviews
Post-implementation reviews (also known as "postmortems") are conducted in a formal format up
to six months after implementation is complete, in order to audit the process based on actual results.
They are held to assess the success of the overall process after release, and to identify any
opportunities for process improvement.
These reviews focus on questions such as: “Is the quality what was expected?” “Did the process
work?” “Would buying a tool have improved the process?” or “Would automation have sped up
the process?” Post-implementation reviews are of value only if some use is made of the findings.
The quality assurance practitioner draws significant insight into the processes used and their
behaviors.Rate this question:
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- 25.
There are 16 types of software systems name 3 of them (7.15)
- A.
Process Control
- B.
Data Manipulation
- C.
Computer Hardware
- D.
Sensor and Signal Processing
- E.
Advanced Mathmatical Models
Correct Answer(s)
A. Process Control
D. Sensor and Signal Processing
E. Advanced Mathmatical ModelsExplanation
There
are sixteen different software system types; however, a single software system may incorporate
more than one of these types. Identifying the specific combinations of software making up the
project can help analyze lessons learned on past projects with similar types of software.
Project Type Characteristics Test Tactics
Traditional system
development (and most
perfective maintenance)
Uses a system development methodology
User knows requirements
Development determines structure
Test at end of each task, step and phase
Verify that specs match need
Test function and structure
Iterative development,
prototyping, CASE
Requirements unknown
Structure predefined
Verify that CASE tools are used properly
Test functionality
System maintenance Modify structure
Test structure
Works best with release methods
Requires regression testing
Purchased or contracted
software
Structure unknown
May contain defects
Functionality defined in user documentation
Documentation may vary from software
Test functionality
Verify functionality matches need
Test fit into environment
Batch (General) Can be run as a normal batch job and makes no unusual
hardware or input-output actions (e.g., payroll program
and wind tunnel data analysis program).
Event Control Processes real-time data from external events, such as a
computer program that processes telemetry data.
Process Control Receives data from an external source and issues commands
to that source to control its actions based on the
received data.
Procedure Control Controls other software; for example, an operating system
that controls execution of time-shared and batch
computer programs.
Advanced Mathematical Models
Resembles simulation and business strategy software,
but has the additional complexity of heavy use of
mathematics.
Message Processing Handles input and output messages, processing the
text, or information contained therein.
Diagnostic Software Detects and isolates hardware errors in the computer
where it resides, or in other hardware that can communicate
with that computer.
Sensor and Signal Processing Similar to message processing, but it requires greater
processing to analyze and transform the input into a
usable data processing format.
Simulation Simulates an environment, mission situation, or other
hardware. Uses inputs from these to enable a more
realistic evaluation of a computer program or a piece of
hardware.
Database Management Manages the storage and access of (typically large)
groups of data. Such software can also prepare reports
in user-defined formats based on the contents of the
database.
Data Acquisition Receives information in real-time and stores it in some
form suitable for later processing; for example, software
that receives data from a space probe and files it
for later analysis.
Data Presentation Formats and transforms data, as necessary, for convenient
and understanding displays; typically, such displays
would be for some screen presentation.
Decision and Planning Aids Uses artificial intelligence techniques to provide an
expert system to evaluate data and provide additional
information and consideration for decision and policy
makers.
Pattern and Image Processing Generates and processes computer images; such software
may analyze terrain data and generate images
based on stored data.
Computer System Software Provides services to operational computer programs
(i.e., coordinates processing of components required to
meet need).
Software Development Tools Provides services to aid in the development of software
(e.g., compilers, assemblers, static and dynamic analyzers).Rate this question:
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- 26.
Tactical risks are divided into 3 categories, what are they? (7.17)
- A.
Structure, technical, resource
- B.
Size, technical, structure
- C.
Resource, timeline, knowledge
Correct Answer
B. Size, technical, structureExplanation
Tactical risks are divided into three categories:
• Structural Risks
• Technical Risks
• Size risksRate this question:
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- 27.
The risks assoicated with the application and the methodes used to build it are called _______ risks
Correct Answer
structural
StructuralExplanation
• Structural Risks
These risks are associated with the application and the methods used to build it.Rate this question:
- 28.
When determining when testing should occur there are 4 phases, which one listed is not one of them? (7.18)
- A.
Maintenance
- B.
Program
- C.
Test
- D.
Design
- E.
Maintenance
Correct Answer
D. DesignExplanation
For new development projects, testing can, and should, occur throughout the phases of a project.
For modifications to existing systems, any or all of these may be applicable, depending on the
scope. Examples of test activities to be performed during these phases are:
Requirements Phase Activities
Program (Build) Phase Activities
Test Phase Activities
Maintenance Phase ActivitiesRate this question:
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- 29.
The "V" model of testing shows two development paths which are the two sides of the "V". these 2 proceses are: (7.8)
- A.
Developmental process and test process
- B.
Test planning process and test execution process
- C.
Requirements development process and programming process
- D.
Test planning process and acceptance test planning process
- E.
System design process and system programming process
Correct Answer
A. Developmental process and test processExplanation
The life cycle testing concept is illustrated in Figure 7-1. This illustration shows that when the
project starts, both the system development process and system test process begins. The team that
is developing the system begins the systems development process and the team that is conducting
the system test begins planning the system test process. Both teams start at the same point using the
same information. The systems development team has the responsibility to define and document
the requirements for developmental purposes. The test team will likewise use those same
requirements, but for the purpose of testing the system. At appropriate points during the
developmental process, the test team will test the developmental process in an attempt to uncover
defects. The test team should use the structured testing techniques outlined in this guide as a basis
of evaluating the system development process deliverables.
FigureRate this question:
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- 30.
Testers are responsible for: (choose more than 1) 7.4
- A.
Test execution
- B.
Developing test cases and procedures
- C.
Preparing test documentation
- D.
Defect reoprting
- E.
Reviewing analyst and design artifacts
Correct Answer(s)
A. Test execution
B. Developing test cases and procedures
C. Preparing test documentation
D. Defect reoprting
E. Reviewing analyst and design artifactsExplanation
Testers are usually responsible for:
• Developing test cases and procedures
• Planning, capturing, and conditioning test data
• Reviewing analysis and design artifacts
• Executing tests
• Utilizing automated test tools for regression testing
• Preparing test documentation
• Tracking and reporting defectsRate this question:
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- 31.
What is the primary objective of configure management? (7.27)
- A.
To get the right change installed on time
- B.
To get the right fix installed at the right time
- C.
To get the right change installed within budget
- D.
To get the right change installed at the right time
Correct Answer
D. To get the right change installed at the right timeExplanation
The primary objective of configuration management (or change
control) is to get the right change installed at the right time.Rate this question:
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- 32.
The _______ of a defect is assigned objectively (7.31)
Correct Answer
severity
SeverityExplanation
Based on predefined severity descriptions, the test team should assign the severity of a defect
objectively.Rate this question:
- 33.
The ________ of a defect is assigned subjectively (7.31)
Correct Answer
priority
PriorityExplanation
The priority assigned to a defect is usually more subjective
as it may be based on input from users regarding which defects are most important, resources
available, risk, etc.Rate this question:
- 34.
There are 8 considerations that provide the framework for developing testing tactics, name 4 of them (7.14)
- A.
Acquire and study the test strategy
- B.
Build the system test plan
- C.
Identify the tactical risks
- D.
Determine the project scope
- E.
Determine the type of software systems
Correct Answer(s)
A. Acquire and study the test strategy
C. Identify the tactical risks
D. Determine the project scope
E. Determine the type of software systemsExplanation
The eight considerations listed below provide the framework for developing testing tactics. Each is
described in the following sections.
• Acquire and study the test strategy
• Determine the type of development project
• Determine the type of software system
• Determine the project scope
• Identify the tactical risks
• Determine when testing should occur
• Build the tactical test plan
• Build the unit test plansRate this question:
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- 35.
The 2 types of Incremental testing are Top-down and Bottom-up (7.24)
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
There are two types of incremental
testing:
Top-Down
This method of testing begins testing from the top of the module hierarchy and works down to
the bottom using interim stubs to simulate lower interfacing modules or programs. Modules are
added in descending hierarchical order.
Bottom-Up
This method of testing begins testing from the bottom of the hierarchy and works up to the top.
Modules are added in ascending hierarchical order. Bottom-up testing requires the
development of driver modules, which provide the test input, call the module or program being
tested, and display test output.Rate this question:
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- 36.
What are the 3 types of Regression testing? (7.25)
- A.
Unit, System, Full
- B.
System, Regional, Unit
- C.
Unit, Regional Full
- D.
Full, System, Regional
Correct Answer
C. Unit, Regional FullExplanation
The types
of regression tests include:
Unit Regression Testing
This retests a single program or component after a change has been made. At a minimum, the
developer should always execute unit regression testing when a change is made.
Regional Regression Testing
This retests modules connected to the program or component that have been changed. If
accurate system models or system documentation are available, it is possible to use them to
identify system components adjacent to the changed components, and define the appropriate
set of test cases to be executed. A regional regression test executes a subset of the full set of
application test cases. This is a significant timesaving over executing a full regression test, and
still helps assure the project team and users that no new defects were introduced.
Full Regression Testing
This retests the entire application after a change has been made. A full regression test is usually
executed when multiple changes have been made to critical components of the application.
This is the full set of test cases defined for the application.Rate this question:
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- 37.
Testing a string of units that accomplish a specific function in the application is called _________ Testing
Correct Answer
thread
ThreadExplanation
Thread
This test technique, which is often used during early integration testing, demonstrates key
functional capabilities by testing a string of units that accomplish a specific function in the
application. Thread testing and incremental testing are usually used together.Rate this question:
- 38.
Structural testing is considered ________ ________ testing (2 words) (7.25)
Correct Answer
white box
White box
White BoxExplanation
Structural testing is considered white-box testing because knowledge of the internal logic of the
system is used to develop test casesRate this question:
- 39.
Functional testing is considered ________ _________ testing
Correct Answer
black box
Black box
Black BoxExplanation
Functional testing is considered black-box testing because no knowledge of the internal logic of the system is used to develop test cases.Rate this question:
- 40.
There are 4 change control procedures, which one below is not one of them> (7.28)
- A.
The documentation system should be updated with all change sheets or change registers and printouts.
- B.
Developers should make the change
- C.
Someone independent of the person who designed and made the change should be responsible for testing the final revised program
- D.
The change should be discussed to determine the impact on the project
Correct Answer
D. The change should be discussed to determine the impact on the projectExplanation
Change Control Procedures
Several procedures are necessary to maintain control over program changes.
• The nature of the proposed change should be explained in writing, and formally approved
by a responsible individual. Major changes should be approved by the systems-planning
steering committee, commonly called the CCB or Configuration Control Board, in the
same manner as for new systems. Minor changes may only require the joint approval of
the IT manager and senior personnel in the user department. Documenting the proposed
change clears up any initial misunderstandings that may arise when only verbal requests
are made. In addition, written proposals provide a history of changes in a particular system.
• Developers should make the program changes, not the operations group. Any change
should be supported by adequate systems documentation. If the operators were authorized
to make minor changes, it would greatly increase the difficulty of controlling versions and
of maintaining up-to-date documentation.
• Someone independent of the person who designed and made the change should be responsible
for testing the final revised program. The results should be recorded on program
change registers and sent to the IT manager for approval. Operations should accept only
properly approved changes.
• Finally, the documentation system should be updated with all change sheets or change registers
and printouts.Rate this question:
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- 41.
Defects are used for ________ improvement (7.33)
Correct Answer
process
ProcessExplanation
Using Defects for Process Improvement
Using defects to improve processes is not done by many organizations today, but it offers one of
the greatest areas of paybackRate this question:
- 42.
Which of the below explains the defect tracking process? (7.31/7.32)
- A.
Schedule the correction
- B.
Determine if discrepancy is a defect
- C.
Report the resolution
- D.
Assign the defect to a developer
- E.
Prioritize the correction
Correct Answer(s)
A. Schedule the correction
B. Determine if discrepancy is a defect
C. Report the resolution
D. Assign the defect to a developer
E. Prioritize the correctionExplanation
project team, this process may be substantially more complex.
1. Execute test and log any discrepancies.
The tester executes the test and compares the actual results to the documented expected
results. If a discrepancy exists, the discrepancy is logged as a “defect” with a status of
“open.” Supplementary documentation, such as screen prints or program traces, is
attached if available.
2. Determine if discrepancy is a defect.
The Test Manager or tester reviews the defect log with an appropriate member of the
development team to determine if the discrepancy is truly a defect, and is repeatable. If
it is not a defect, or repeatable, the log should be closed with an explanatory comment.
3. Assign defect to developer.
If a defect exists it is assigned to a developer for correction. This may be handled
automatically by the tool, or may be determined as a result of the discussion in step 2.
4. Defect resolution process.
When the developer has acknowledged the defect is valid, the resolution process
begins. The four steps of the resolution process are:
• Prioritize the correction.
Three recommended prioritization levels are: “critical”, “major”, and “minor”.
“Critical” means there is a serious impact on the organization’s business operation or
on further testing. “Major” causes an output of the software to be incorrect or stops or
impedes further testing. “Minor” means something is wrong, but it does not directly affect the user of the system or further testing, such as a documentation error or
cosmetic GUI error.
The purpose of this step is to initiate any immediate action that may be required after
answering the questions: Is this a new or previously reported defect? What priority
should be given to correcting this defect? Should steps be taken to minimize the impact
of the defect before the correction, such as notifying users, finding a work-around?
• Schedule the correction.
Based on the priority of the defect, the correction should be scheduled. All defects
are not created equal from the perspective of how quickly they need to be
corrected, although they may all be equal from a defect-prevention perspective.
Some organizations actually treat lower priority defects as changes.
• Correct the defect.
The developer corrects the defect, and upon completion, updates the log with a
description of the correction and changes the status to “Corrected” or “Retest”. The
tester then verifies that the defect has been removed from the system.
Additional regression testing is performed as needed based on the severity and
impact of the correction applied. In addition, test data, checklists, etc., should be
reviewed and perhaps enhanced, so that in the future this defect will be caught
earlier. If the retest results match the expected results, the tester updates the defect
status to “closed.” If the problem remains, the tester changes the status back to
“Open” and this step is repeated until closure.
• Report the resolution.
Once the defect has been corrected and the correction verified, appropriate
developers, users, etc., need to be notified that the defect has been corrected, the
nature of the correction, when the correction will be released, and how the
correction will be released.Rate this question:
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- 43.
The Red Sox play in Fenway Park
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement "The Red Sox play in Fenway Park" is true. Fenway Park is the home stadium of the Boston Red Sox, a professional baseball team. The team has been playing their home games at Fenway Park since it opened in 1912, making it the oldest ballpark in Major League Baseball.Rate this question:
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Mar 20, 2023Quiz Edited by
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Feb 26, 2010Quiz Created by
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