Chapter 5 - Writing Process Phase 1: Analyze, Anticipate, Adapt

38 Questions  I  By Sarahbee on December 19, 2009
Business communication quiz chapter 5

  

Question Excerpt

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1.  Which of the following statements is most accurate?
A.
B.
C.
D.
2.  Which of the following is the best advice for a business writer?
A.
B.
C.
D.
3.  Business writing should do all but which of the following?
A.
B.
C.
D.
4.  Stacy is beginning to work on an important letter to bank customers announcing changes in fees and services. She should expect to spend the most time on 
A.
B.
C.
D.
5.  Max is responding to a customer's question that was sent to him via e-mail. What is the very first thing that Max should do?
A.
B.
C.
D.
6.  Which of the following takes place during the first phase of the 3x3 writing process?
A.
B.
C.
D.
7.  Which of the following statements about the 3x3 writing process is most accurate?
A.
B.
C.
D.
8.  Select the MOST accurate statement about team writing. 
A.
B.
C.
D.
9.  Probably the most useful word processing editing tool for collaborative writing is __________. This tool makes it possible to point out problematic passages or errors, ask or answer questions, and share ideas without changing or adding text. 
A.
B.
C.
D.
10.  Team members are most likely to work closely on the _____________ phase of the writing process. 
A.
B.
C.
D.
11.  Which of the following is an example of a message with a secondary purpose?
A.
B.
C.
D.
12.  The primary purpose of messages that answer questions, announce meetings, or transmit findings is to 
A.
B.
C.
D.
13.  The primary purpose of a memo encouraging employees to donate money to the United Way campaign would be to
A.
B.
C.
D.
14.  The primary purpose of a proposal requesting funding from the National Science Foundation for a research project would be to 
A.
B.
C.
D.
15.  The primary purpose of a memo that updates employees on the changes in their health insurance would be to 
A.
B.
C.
D.
16.  A company's annual report describes the company's efforts to improve the environment. The primary purpose of this report is to __________; the secondary purpose is _____________. 
A.
B.
C.
D.
17.  Determining whether a message will be transmitted by e-mail or delivered in person is part of 
A.
B.
C.
D.
18.  Writing Process Phase 1: Anticipate helps the writer 
A.
B.
C.
D.
19.  So that you may begin enjoying your subscription to Everyday Living, return the enclosed card as soon as possible is an example of 
A.
B.
C.
D.
20.  Which of the following is the BEST business sentence?
A.
B.
C.
D.
21.  Which of the following is the least effective way to adapt a message to an audience?
A.
B.
C.
D.
22.  Which of the following is the most appropriate term to use in a message?
A.
B.
C.
D.
23.  Which of the following is the most appropriate term to use in a message?
A.
B.
C.
D.
24.  Which of the following is the BEST choice of wording?
A.
B.
C.
D.
25.  Which of the following is the BEST choice of wording?
A.
B.
C.
D.
26.  Which of the following is the BEST sentence?
A.
B.
C.
D.
27.  Which of the following is the BEST statement to use in business writing?
A.
B.
C.
D.
28.  Positive business messages should 
A.
B.
C.
D.
29.  Which of the following is the BEST choice if wording?
A.
B.
C.
D.
30.  Which of the following is the BEST choice of wording?
A.
B.
C.
D.
31.  Which of the following is the BEST choice of wording?
A.
B.
C.
D.
32.  Which of the following is the BEST choice of wording for a business message?
A.
B.
C.
D.
33.  Which of the following is the LEAST effective wording?
A.
B.
C.
D.
34.  Which of the following sentences is most dangerous in terms of generating a lawsuit?
A.
B.
C.
D.
35.  Which of the following sentences is most dangerous in terms of generating a lawsuit?
A.
B.
C.
D.
36.  Employment recommendations should contain 
A.
B.
C.
D.
37.  Which of the following statements is the BEST statement to include in a recommendation?
A.
B.
C.
D.
38.  Which of the following statements is the BEST statement to include in a letter of recommendation?
A.
B.
C.
D.
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