Volume 2: Customer Support
AF FM SKT study questions.
- 1.
Which of the following transactions would not be considered an accession transaction type?
- A.
Full accession
- B.
Partial accession
- C.
Accession correct
- D.
Complete accession
Correct Answer
D. Complete accession -
- 2.
Why would 30 days not be an acceptable timeframe to set up a Case Management System (CMS) case if the MPF is unable to submit or get the accession transaction to process after a member's arrival?
- A.
Required to be established within 14 workdays
- B.
Must be established within 14 calendar days
- C.
Have to be established within 21 workdays
- D.
Must be established within 21 calendar days
Correct Answer
A. Required to be established within 14 workdays -
- 3.
How many days before the member's departure can the losing Financial Services Office (FSO) submit the SH03?
- A.
90
- B.
60
- C.
45
- D.
30
Correct Answer
D. 30 -
- 4.
You are required to accelerate any open advance housing debts for all members departing your station to ensure collection by the
- A.
End of the tour
- B.
ETS for extensions
- C.
ETS for reenlistments
- D.
Member's separation date
Correct Answer
A. End of the tour -
- 5.
What housing allowance stops while performing temporary duty enroute to a new station and when does it stop?
- A.
Partial rate, 31st day
- B.
Partial rate, upon arrival
- C.
Single rate, 31st day
- D.
Single rate, upon arrival
Correct Answer
A. Partial rate, 31st day -
- 6.
All these events take place on the master military pay account (MMPA) when the SH03 is processed except the
- A.
Status code changes from H to A
- B.
Partial rate BAS-P stops
- C.
BAHW/O stops for E-4 under 4 and below
- D.
Financial Services Office servicing ADSN changes
Correct Answer
A. Status code changes from H to A -
- 7.
When is the SG03 input?
- A.
Immediately after voucher is received
- B.
Within 5 duty days after voucher is received
- C.
Within 5 calendar days after voucher is received
- D.
Within the same calendar month the voucher is received
Correct Answer
B. Within 5 duty days after voucher is received -
- 8.
What actions do you take after receiving the UH management notice?
- A.
Verify all days of the PCS against the travel voucher and process an SG03
- B.
Validate all days of the PCS from the pay record and process an SG05
- C.
Check the leave dates during the PCS and process an SG03, if needed
- D.
Verify all days during the PCS and process an SG05, if needed
Correct Answer
D. Verify all days during the PCS and process an SG05, if needed -
- 9.
Who is the only person that can place a member in confinement?
- A.
Wing commander
- B.
Group commander
- C.
Squadron commander
- D.
Flight commander
Correct Answer
C. Squadron commander -
- 10.
Which entitlements are suspended if a member is confined as a civil witness?
- A.
Basic allowance for subsistence
- B.
No effect on the master military pay account
- C.
BAS, COLA, without dependants, leave accrual
- D.
BAS, cost of living allowance without dependants
Correct Answer
B. No effect on the master military pay account -
- 11.
The first page of a reject listing shows the rejected transaction and the
- A.
Status of the reject
- B.
Three-digit error code
- C.
Explanation of the error code
- D.
Recommended corrective action
Correct Answer
B. Three-digit error code -
- 12.
Certain transactions that cannot be processed by the DFAS-DE computer without outside help are identified with error code
- A.
ZRF
- B.
ZBD
- C.
ACS
- D.
AZF
Correct Answer
B. ZBD -
- 13.
What is the maximum number of leave days that a member can typically carry forward into a new enlistment period?
- A.
30
- B.
45
- C.
60
- D.
90
Correct Answer
C. 60 -
- 14.
Which type of leave is charged against the member's leave account?
- A.
Special
- B.
Emergency
- C.
Graduation
- D.
Convalescent
Correct Answer
B. Emergency -
- 15.
If Part I of the leave form is processed after the projected return date, the transaction posts as
- A.
A completed leave
- B.
A suspended leave
- C.
An information item
- D.
A memorandum entry
Correct Answer
A. A completed leave -
- 16.
Which suspense entry is created in the memorandum field of the master military pay account (MMPA) when Defense Joint Military Pay System (DJMS) receives a leave transaction before the start of the leave?
- A.
LB
- B.
MB
- C.
NB
- D.
SB
Correct Answer
C. NB -
- 17.
How is the member's leave charged for the time to make a permissive permanent change of station (PCS) move?
- A.
SB transaction generated from an AF Form 985
- B.
SB transaction generated from an AF Form 988
- C.
Computer generated from the SG03 transaction
- D.
Computer generated from the SH03 transaction
Correct Answer
C. Computer generated from the SG03 transaction -
- 18.
Which statement best describes a member eligible for a Zone B reenlistment?
- A.
A1C with five years service
- B.
SrA with seven years service
- C.
SSgt with eleven years service
- D.
TSgt with twelve years service
Correct Answer
B. SrA with seven years service -
- 19.
What part of a selective reenlistment bonus (SRB) is recouped due to involuntary separation?
- A.
All of the bonus
- B.
Only the unearned portion
- C.
The unremitted balance only
- D.
50% of the initial installment
Correct Answer
B. Only the unearned portion -
- 20.
If the N7 entry is not on the pay record ten days before separation, process the
- A.
ST04
- B.
SB01
- C.
E503
- D.
T903
Correct Answer
A. ST04 -
- 21.
All requests for PCS advance pay for A1C and below must be approved by the
- A.
MAJCOM
- B.
Unit commander
- C.
Wing commander
- D.
Installation commander
Correct Answer
B. Unit commander -
- 22.
The member's commander must approve PCS advance pay repayment for all of the following except for a
- A.
24-month repayment period
- B.
15-month repayment period
- C.
12-month repayment period
- D.
18-month repayment period
Correct Answer
C. 12-month repayment period -
- 23.
The maximum amount you can pay for a partial payment is
- A.
Net pay through the date of request
- B.
Net pay through the next pay period
- C.
Gross pay through the date of request
- D.
Base pay less taxes through the date of request
Correct Answer
A. Net pay through the date of request -
- 24.
What type of payment would be made for a member who is not assigned to your accounting and disbursing station number (ADSN)?
- A.
Casual
- B.
Partial
- C.
Accession
- D.
Advance housing
Correct Answer
A. Casual -
- 25.
What action would you take in the first step of computing partial pay?
- A.
Prepare DD Form 117
- B.
Look at member's LES
- C.
Prepare DD Form 1351-6
- D.
Subtract any payments made during the month
Correct Answer
B. Look at member's LES -
- 26.
Which budget programs are reported on the MP-19-173, MAFR Reconciliation Report?
- A.
510/520
- B.
510/530
- C.
520/530
- D.
520/540
Correct Answer
B. 510/530 -
- 27.
Which section of the MP-19-173 MAFR Reconciliation Report shows all military pay payments and collections input to DJMS?
- A.
Section 4, Summary
- B.
Section 1, Voucher Data
- C.
Section 3, Adjustments to MAFR
- D.
Section 2, Reconciliation of DJMS and MAFR
Correct Answer
B. Section 1, Voucher Data -
- 28.
A death gratuity is payable to eligible beneficiaries in which order?
- A.
Spouse, father, children
- B.
Children, mother, spouse
- C.
Spouse, children, any designated beneficiary
- D.
Designated beneficiary, spouse, minor children
Correct Answer
C. Spouse, children, any designated beneficiary -
- 29.
Proceed time is granted to members moving to or from what type of tour and is considered as what type of leave?
- A.
Unaccompanied; nonchargeable
- B.
Accompanied; nonchargeable
- C.
Unaccompanied; chargeable
- D.
Accompanied; chargeable
Correct Answer
A. Unaccompanied; nonchargeable -
- 30.
When a member uses a transportation request (TR) to make a CONUS PCS move with no authorized delays en route, what locality rate is used for the day of arrival at the new permanent duty station (PDS)?
- A.
Standard
- B.
Gaining base rate
- C.
Losing base rate
- D.
Flat $50 rate
Correct Answer
B. Gaining base rate -
- 31.
A government transportation request and military transportation authorization (MTA) are both available; however, dependents elect to travel at personal expense for transoceanic travel. Their entitlement will be actual cost not to exceed which of the following?
- A.
Lowest coach fare cost
- B.
Lesser of the TR or MTA cost
- C.
Greater of the TR or MTA cost
- D.
Transoceanic travel at personnal expense is not reimbursable
Correct Answer
B. Lesser of the TR or MTA cost -
- 32.
How often may student dependents travel to the member's overseas duty station?
- A.
Once each fiscal year
- B.
Twice each fiscal year
- C.
Once each each calendar year
- D.
Twice each calendar year
Correct Answer
A. Once each fiscal year -
- 33.
A member serving an in-place consecutive overseas tour (accompanied to unaccompanied) is entitled to station allowances on behalf of the dependents if
- A.
Approved by the SAF
- B.
Approved by the MAJCOM
- C.
The dependents move after the effective date of the tour
- D.
The location of the dependents is appropriately designated
Correct Answer
A. Approved by the SAF -
- 34.
When delivering a privately owned vehicle for shipping at governments expense, what rate of monetary allowance in lieu of transportation (MALT) is paid when a member travels to the passenger port first, and then proceeds to the vehicle port?
- A.
PCS and TDY
- B.
PDS and PCS
- C.
TDY and PDS
- D.
TDY and PCS
Correct Answer
A. PCS and TDY -
- 35.
Except when additional time is authorized or approved, members have how many days to complete separation travel?
- A.
90
- B.
120
- C.
180
- D.
365
Correct Answer
C. 180 -
- 36.
To receive travel entitlements, how many months after the retirement date does a member have to complete retirement travel?
- A.
Three
- B.
Six
- C.
Nine
- D.
Twelve
Correct Answer
D. Twelve -
- 37.
What should you do if you receive a retirement travel settlement voucher that shows the member departed the permanent duty station more than one day before the date of retirement?
- A.
Check to see if leave was properly charged
- B.
Check to see if the retirement pay was properly computed
- C.
Check with the retirement section to verify the final out-processing date
- D.
Inquire the member's Master Travel Record to see if the date of departure was correctly posted
Correct Answer
A. Check to see if leave was properly charged -
- 38.
To compute the allowable travel time when an employee uses privately owned conveyance you divide the official distance by
- A.
35 hours
- B.
350 hours
- C.
35 miles
- D.
350 miles
Correct Answer
D. 350 miles -
- 39.
For permanent change of station travel of employees, you reimburse the actual cost of lodging not to exceed the
- A.
Standard CONUS rate
- B.
Locality rate at 2400 hours
- C.
Single room rate of the destination
- D.
Locality rate of the new duty station
Correct Answer
A. Standard CONUS rate -
- 40.
Foreign Transfer Allowances Subsitence Expense (FTASE) is given to employees for all of the following items except
- A.
Transportation
- B.
Laundry
- C.
Lodging
- D.
Meals
Correct Answer
A. Transportation -
- 41.
The maximum amount of days including travel time that are authorized for house hunting is
- A.
8
- B.
10
- C.
12
- D.
14
Correct Answer
B. 10 -
- 42.
What locality rate is used to limit the per diem while an employee is at the new permanent duty station on a house-hunting trip?
- A.
Standard CONUS rate
- B.
Flate rate of $50
- C.
Of the new PDS
- D.
Of the old PDS
Correct Answer
A. Standard CONUS rate -
- 43.
The fixed rate reimbursement for house hunting is computed by multiplying the applicable locality rate by what number if the employee and spouse perform the trip together?
- A.
4.25
- B.
5.0
- C.
6.25
- D.
7.0
Correct Answer
C. 6.25 -
- 44.
Which real estate expense is not reimbursable to an employee during a permanent change of station move?
- A.
Broker's fees for selling a home at the old PDS
- B.
Broker's fees for buying a home at the new PDS
- C.
Expenses for placing an ad in a newspaper to sell a home
- D.
Miscellaneous legal costs that were not included in the broker's fees
Correct Answer
B. Broker's fees for buying a home at the new PDS -
- 45.
When a civilian employee makes a PCS move and sells a house at the old permanent duty station, the amount claimed for reimbursement of real estate expenses is limited to what percentage of the selling price?
- A.
5
- B.
10
- C.
15
- D.
20
Correct Answer
B. 10 -
- 46.
A permanent change of station civilian employee buys a house at the new permanent duty station and claims reimbursement for real estate expenses incurred; reimbursement is limited to what percentage of the purchase price?
- A.
5
- B.
10
- C.
15
- D.
20
Correct Answer
A. 5 -
- 47.
What percentage of the standard CONUS rate of per diem is used to compute the temporary quarters subsistence expense entitlement for the member for the second 30 days?
- A.
50
- B.
65
- C.
70
- D.
75
Correct Answer
D. 75 -
- 48.
Under the fixed rate concept of temporary quarters subsistence expense, when is an employee required to submit receipts to validate the claim?
- A.
For reimbursement of laundry fees
- B.
When the claim is for lodging only
- C.
If lodging and meals are itemized
- D.
Receipts are not required
Correct Answer
B. When the claim is for lodging only -
- 49.
What rate of per diem do you use to compute fixed temporary quarters subsistence expense?
- A.
Standard CONUS
- B.
Maximum locality
- C.
Lodgings plus method
- D.
Flat rate of $86 per day
Correct Answer
B. Maximum locality -
- 50.
Which employees are authorized to receive relocation income tax allowance?
- A.
New appointees
- B.
Employees assigned under the Government Employees Training Act
- C.
Employees returning from an overseas assignment for the purpose of separation
- D.
Employees assigned to a new MAJCOM
Correct Answer
D. Employees assigned to a new MAJCOM -
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Mar 20, 2022Quiz Edited by
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May 16, 2009Quiz Created by
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