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Chapter 01: IT Support Of Organizational Performance

20 Questions
Technical Support Quizzes & Trivia

For educational purposes

Questions and Answers
  • 1. 
    What does conducting business in the digital economy mean?
    • A. 

      Using Web-based systems on the Internet and other electronic networks to do transactions electronically.

    • B. 

      Allowing customers to buy services or products from a Web site using wireline or wireless devices.

    • C. 

      Minimizing human intervention in business transactions by replacing people with information technologies.

    • D. 

      Using information and communication technologies to gain an advantage over competitors.

  • 2. 
    Which of the following is not one of the standard ways that a digital enterprise uses networks of computers to connect electronically?
    • A. 

      All its internal parts via an intranet.

    • B. 

      All its business partners via the Internet.

    • C. 

      All its employees via wireless networks.

    • D. 

      All its business partners via an extanet.

  • 3. 
    Which of the following is not a major characteristic of the digital economy?
    • A. 

      Increased globalization

    • B. 

      Decrease in the rate of obsolescence.

    • C. 

      Increase in the number of physical markets.

    • D. 

      Increase in fraud and cybercons

  • 4. 
    The collection of computing systems used by an organization is broadly termed:
    • A. 

      Information technology

    • B. 

      Electronic commerce

    • C. 

      Value-added network

    • D. 

      Extranet

  • 5. 
    Which of the following factors is NOT an example of a major type of business pressure on companies?
    • A. 

      Homogenous workforce

    • B. 

      Powerful customers

    • C. 

      Regulatory compliance

    • D. 

      Terrorist attacks and homeland security

  • 6. 
    Characteristics of a digital economy include all of the following EXCEPT:
    • A. 

      Widespread use of digitizable products like databases, news, information, books, and musical CDs

    • B. 

      A decrease in geographic boundaries

    • C. 

      Elimination of all traditional intermediaries

    • D. 

      Consumers and firms conducting financial transactions digitally

  • 7. 
    Scanners read wireless signals from items that have ___________ that are either attached or embedded in them.
    • A. 

      RFID tags

    • B. 

      EDI tags

    • C. 

      ATM chips

    • D. 

      XML tags

  • 8. 
    Advantages of the new economy's way of doing business over the old way include all of the following EXCEPT:
    • A. 

      Lower cost

    • B. 

      Greater speed

    • C. 

      IT-based competitive advantage

    • D. 

      Less convenience

  • 9. 
    A(n) ____________ is a method of doing business by which a company can generate revenue to sustain itself.
    • A. 

      Adaptive strategy

    • B. 

      Business model

    • C. 

      Electronic commerce Web site

    • D. 

      Operations model

  • 10. 
    Which of the following is true about electronic marketplaces (e-marketplaces)?
    • A. 

      They have existed in isolated applications since the late-1990s.

    • B. 

      Fully computerized e-marketplaces were introduced in the early-2000s.

    • C. 

      They have introduced operating efficiencies to trading

    • D. 

      Most e-marketplaces have not been profitable

  • 11. 
    A digital enterprise uses computer networks to electronically connect its internal parts via a(n) _________ .
  • 12. 
    A digital enterprise uses computer networks to electronically connect its business partners via the Internet, or via a secured Internet called a(n) _________ .
  • 13. 
    The infrastructure for digital organizations and EC is ______________, also known as distributed computing, which connects computers and other electronic devices via telecommunication networks.
  • 14. 
    .  _________  is an arrangement in which marketing partners place a banner ad for a company, such as Amazon.com, on their Web site.  
  • 15. 
    _________  is a set of devices such as processor, monitor, keyboard, and printer that together accept data and information, process, and display them.
  • 16. 
    _________ is a set of programs that instruct the hardware to process data.  
  • 17. 
    You are registering for the next semester at your university.  The combination of your previous experience registering, your major, the courses you need, the prerequisites for each course, the times you need each course, and the professors teaching each section, as well as your work schedule, means that you are using _____ to select your class schedule.
  • 18. 
    The list of all your purchases from Amazon (books bought, price paid, dates) would be considered to be:
  • 19. 
    An organization’s _____ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.
  • 20. 
    BONUS QUESTIONWhat was the first computer
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