Topics
Products
Follow Us:

Product Questions and Answers (Q&A)

Matz Lewis Clark, College student
Answered: Dec 18, 2018
The value chain model is done by a company in certain industries in order to provide a product or service. The way that they provide these products or services is done through activities. There...Read More

2 Answers

682 views
Fbusbos
Answered: Aug 11, 2020
C. Enable Social Customer Service and add assignment rules to the case object.

1 Answer

642 views
Fbusbos
Answered: Aug 11, 2020
B. Assign the correct Salesforce users to the Call Center
D. Install an adapter from AppExchange to work with third-party CTI systems
E. Create a softphone layout and assign to user...Read More

1 Answer

512 views
Fbusbos
Answered: Aug 11, 2020
B. The Chat Transcript and Case are transferred.
C. The Customer is shown the new Rep’s Name

1 Answer

483 views
Fbusbos
Answered: Aug 11, 2020
A. Utilize KCS to manage Knowledge.
B. Add Live Agent to public-facing sites.
D. Implement SOS for mobile experience.

2 Answers

458 views
N. Kingsley, Writer
Answered: Sep 10, 2018
When there is a cloud-based knowledge base the sales force can utilise this to inform themselves, pass on the knowledge to colleagues and to notify and educate clients. If the sales person writes...Read More

2 Answers

415 views
Fbusbos
Answered: Aug 11, 2020
B. Approval Process that assigns an Article to a Reviewer Queue.
C. Validation Rules for Article Types to verify all fields during creation.

1 Answer

409 views
N. Kingsley, Writer
Answered: Aug 13, 2019
TPN stands for Total Parenteral Nutrition, while PPN stands for Peripheral Parenteral Nutrition. These two are given to the patient by IV. They are given to those who do not have other sources of...Read More

1 Answer

381 views
Fbusbos
Answered: Aug 11, 2020
C. Create a data category for each product and assign them to each team based on their product specialization.

1 Answer

378 views
Bsatekbro
Answered: Jun 28, 2020

A. Optimized use of resource

B. Increased call deflection

E. Reduced issue resolution time

2 Answers

374 views
Fbusbos
Answered: Aug 11, 2020
A. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create reports to analyze call data in order to understand peak times and ensure...Read More

1 Answer

358 views
Amoore
Answered: Aug 11, 2020
Benefit from consuming one more unit of a good and decreases as consumption increases

1 Answer

344 views
Carroan
Answered: Aug 11, 2020
The hawks eat more dark mice than white mice, because they can see the dark mice more easily.

1 Answer

340 views

Related Topics Of Product

Loading, please wait...

Email Sent
We have sent an email to your address "" with instructions to reset your password.