MGT 501 HRM - 6

Willingness to perform: If employee is performing tasks and responsibilities in the organization
with willingness level of the performance will be high and
will be up to the standards.
2) Capacity to Perform: If the basic qualifications abilities
and skills required performing specific tasks are
possessed by the employees the level of performance will
be in accordance with the set standards and vice versa.
3) Opportunity to Perform: Favorable circumstances and
opportunities to perform the challenging tasks which are
more contributory towards achievement of the
organization’s mission and objective can be reasons to
have more effective performance from employees

Leniency/Strictness—The giving of undeserved high or low ratings.

360-Degree Feedback—Involves input from multiple levels within the firm and external
sources as well.

Critical Incidents—Requires written records be kept of highly favorable and highly
unfavorable work actions.
Behaviorally Anchored Rating Scales—A performance appraisal method that combines elements of the traditional rating scales and critical incidents methods.