Chicago Taxi Aug.2013 - Rules & Regulation

1. At the airports, what is the shared ride waiting period ?

5 minutes

10 minutes

15 minutes

Until you have at least 3 passengers

None of the above

2. A driver found guilty to have refused a fare on the grounds that he/she did not know how to reach the passenger's destination, the driver , for the first offence …

May be fined

May re-take the Public Chauffeur Training Course

May be suspended

May retake the licensing exam

1 & 2 and 3 are correct

3. When arriving without passenger at O'Hare International Airport , where does a taxi cab driver proceed first ?

Upper level starter gate

Lower level starter gate

Police officer directing traffic

Taxi cab staging area

Bessie Coleman Memorial Drive

4. A lessee (driver) can not be required by the lessor to lease for more that a ______ period of time .

720 hours

168 hours

72 hours

40 hours

24 hours

5. When a passenger request a receipt for the cab fare, the chauffeur will …

Hand write a receipt on note book paper

Sign the passenger travel expense log

Give the passenger a fully completed receipt from the meter

Receipt written on the back of the cab company’s business card

What ever the passenger wants

6. Natasha told a customer that she did not know where the desired destination was or how to get there. She told the passenger to take another cab. Is there a problem here ?

No, she was honest and did not activate the meter

No, as long as it did not occur during normal business days or hours

No, as long the passenger does not complain

None of the above is correct

7. Regarding the requirement for servicing underserved areas, a driver must respond to request for service in these areas at least _ during each 24 hour or less period, or at least 7 times during a ___.

Twice, time, year

Twice, lunch, month

Once, lease, weekly lease

Once, day, lease

None of the above

8. A lessee can sub-lease his/her vehicle during the time period for which he/she has it leased with …

The permission of Business Affairs and Consumer Protection

The permission from the lessor

Written permission from the lessee

Written permission from the lessor and the lessee

You cannot sub-lease your vehicle

9. When operating a taxi cab a driver can use his cell phone …

When he/she does not have a passenger in the vehicle

Only when his/her cell phone is getting income calls

Only when he/she used a hand free device

Only when necessary

Use of a cell phone while operating a taxi is a violation of the rules

10. A taxi cab chauffeur shall take the most _______ to the passenger's destination.

Expensive route

Scenic route

Direct route unless specifically directed by the passenger

Direct route

Likely to have less traffic

11. Taxi cab operating at the airports must be equipped with …

GPS device

Spare tire

A device to accept credit cards

Cell phone power ports

None of the above

12. What is the southern boundary for a short trip from Midway Airport ?

79th street

95th street

87th street

103rd street

111th street

13. You have leased a taxi equipped with a two way radio. You discover that the radio is not functioning . What should you do ?

Take the taxi out because you need to make money for the lease

Call the cab company and tell that you are going to use your cell phone for communication

Return the cab right away

Only use the cab for fares to or from the airports

None of the above

14. Gus is a new driver and has only driven for a short time. Some of the old-timers tell him that he should "steer" customers to location that pay the driver $5.00 per customer brought to the business. What should he do ?

Gus should do it because time are tough and he needs the money

He should not do it because City of Chicago says no, soliciting patronage is not permitted

Answers 1 & 2 are correct

None of the answers are correct

15. What is the eastern boundary for a short trip from Midway Airport ?

Western Ave.

Loomis St.

Cermak Rd.

Ashland Ave.

Damen Ave.

16. As a professional driver from the list below what should you always incorporate into your everyday way of doing business ?

Greet and maintain eye contact with each customer as they enter the cab

Never leave from the pickup point if the customer will not give information to where the destination is

All of the above

17. What is the northern boundary for a short trip from Midway Airport ?

47th street

Pershing Road

31st street

Cermak Road

None of the above

18. Public chauffeur shall activate the meter whenever the vehicle is engaged for hire. What are the exception to this rule ?

Jitney rides

Shared rides

When the customer ask for an unmetered ride

No exception

1 & 2 are correct

19. A driver may negotiate a fare or flat rate lower than the metered rate before beginning a trip, but what would be the requirement ?

The trip must be estimated to exceed 10 miles and use the meter

The trip must be within the city limits

The trip must be estimated to exceed 5 miles and the meter is used

The trip is estimated to be less than 5 miles and the meter is not used

None of the above

20. A chauffeur being found guilty of repeated and/or Aggravated Offence shall be subject to …

A $200.00 fine

A fine up to $750

License suspension up to 29 days

Revocation of chauffeur license

All of the above

21. Which of the following do not have designated boundaries or zones ?

Jitney service

Short trips

Group rides

Short trip and jitney service

None of the above

22. A person may not apply for, or renew a chauffeur's license if they have been convicted of a felony or any other offense that by statue or ordinance would not allow the issuance of a license. No license will be renewed or issued if less than ________ has elapsed from the time discharge of any sentence imposed.

1 year

2 years

3 years

4 years

5 years

23. No chauffeur can renew his/her license until he/she produces proof that they successfully completed a Public Chauffeur Continuing Education Course. This course must have been completed within the last …

5 years

4 years

3 years

2 years

Within the driver’s life time

24. What is the meter rate for a fare from Midway Airport to Oak Brook ?

Straight meter

Meter and a half

Double meter

Straight meter to the city limits, then meter and a half

None of the above

25. At the discretion of the Commissioner, an applicant may be denied renewal of a chauffeur license if the applicant has within the twelve months preceding his/her renewal application date, received _______ or more complaints and/or citation of abusive behavior and/or unsafe driving.

One

Two

Three

Four

Five

Chicago Taxi Aug.2013 - Rules & Regulation

1. At the airports, what is the shared ride waiting period ?

2.

What first name or nickname would you like us to use?

2. A driver found guilty to have refused a fare on the grounds that he/she did not know how to reach the passenger's destination, the driver , for the first offence …

3. When arriving without passenger at O'Hare International Airport , where does a taxi cab driver proceed first ?

4. A lessee (driver) can not be required by the lessor to lease for more that a ______ period of time .

5. When a passenger request a receipt for the cab fare, the chauffeur will …

6. Natasha told a customer that she did not know where the desired destination was or how to get there. She told the passenger to take another cab. Is there a problem here ?

7. Regarding the requirement for servicing underserved areas, a driver must respond to request for service in these areas at least _______ during each 24 hour or less ________ period, or at least 7 times during a _________.

8. A lessee can sub-lease his/her vehicle during the time period for which he/she has it leased with …

9. When operating a taxi cab a driver can use his cell phone …

10. A taxi cab chauffeur shall take the most _______ to the passenger's destination.

11. Taxi cab operating at the airports must be equipped with …

12. What is the southern boundary for a short trip from Midway Airport ?

13. You have leased a taxi equipped with a two way radio. You discover that the radio is not functioning . What should you do ?

14. Gus is a new driver and has only driven for a short time. Some of the old-timers tell him that he should "steer" customers to location that pay the driver $5.00 per customer brought to the business. What should he do ?

15. What is the eastern boundary for a short trip from Midway Airport ?

16. As a professional driver from the list below what should you always incorporate into your everyday way of doing business ?

17. What is the northern boundary for a short trip from Midway Airport ?

18. Public chauffeur shall activate the meter whenever the vehicle is engaged for hire. What are the exception to this rule ?

19. A driver may negotiate a fare or flat rate lower than the metered rate before beginning a trip, but what would be the requirement ?

20. A chauffeur being found guilty of repeated and/or Aggravated Offence shall be subject to …

21. Which of the following do not have designated boundaries or zones ?

23. No chauffeur can renew his/her license until he/she produces proof that they successfully completed a Public Chauffeur Continuing Education Course. This course must have been completed within the last …

24. What is the meter rate for a fare from Midway Airport to Oak Brook ?

25. At the discretion of the Commissioner, an applicant may be denied renewal of a chauffeur license if the applicant has within the twelve months preceding his/her renewal application date, received _______ or more complaints and/or citation of abusive behavior and/or unsafe driving.

7. Regarding the requirement for servicing underserved areas, a driver must respond to request for service in these areas at least _ during each 24 hour or less period, or at least 7 times during a ___.