Training the Trainer - Interviewing Skills
This online course has been designed for current trainers who wish to sharpen their Train the Trainer and Coaching Skills when training colleagues in the skills necessary for effective interviews. This course will teach new and innovative techniques in training design, construction and del...
Assertiveness Skills - Secrets of Assertive Behaviour
This online course has been designed for current trainers who wish to sharpen their Train the Tr...
Telephone Skills and Customer Care
This online course has been designed for current trainers who wish to sharpen their Train the Tr...
Telephone Selling
This online course has been designed for current trainers who wish to sharpen their Train the Tr...
Train the Trainer - Training Assertiveness
This online course has been designed for current trainers who wish to sharpen their Train the Trainer and Coaching Skills when training colleagues in the areas necessary for assertiveness. This course will teach new and innovative techniques in training design, construction and delivery. ...
Managing the Difficult Appraisal
Welcome to your online Managing the Difficult Appraisal course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately. We’ve designed all of...
Feedback Skills - Giving Effective Feedback
Welcome to your online Managing the Difficult Appraisal course. For over 20 years our trainers at To...
Email & Letter Writing
Welcome to your online Email & Letter Writing training course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately. We’ve designed a...
Managing Conflict in the Workplace
Welcome to your online Managing Conflict in the Workplace training course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately. We’v...
The Team Repair Kit - Step by Step Guide
This provides the trainer with a process and the skills to conduct the initial fact-finding discussions. Although clients may think they know what the problem is, you cant rely on it. So first thing to do is conduct your won fact-finding session. Here's How. The program content is b...
Mediation & Conflict Management Skills for Managers
Welcome to your online Leadership skills course focusing on Mediation and Conflict Management Skills for managers. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be u...
Performance Management & Development - Part. 2 - Review & Evaluation
Performance Management and Development is the process by which all employees are trainer and developed to enable them to contribute effectively to the plans and objectives of the organisation