Welcome to your online Email & Letter Writing training course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately.   We’ve designed all of our courses to be both practical and easy to follow and have included topics that we feel will help you to learn quickly and easily.   To get the best out of this on-line training course please complete all of the topics but go through each one at the pace you feel comfortable with. You may decide to do it in one go or in stages. It’s all up to you. We have included lots of exercises and quizzes to get you thinking, planning and using the course information in the most practical way.     By the end of this course you will feel both competent and confident in your written communication. It will allow you to:   describe the key steps involved in the preparation of any email or letter understand what do you want to achieve structure a letter or email in a logical sequence write an interesting and persuasive letter explain the importance of good design and layout construct letters dealing with complaints   After completion of this course you will: develop confidence and eliminate the fear or panic when asked to write a letter or email learn how to write a letter that interests the reader and increase your power to influence learn to use several new techniques which will take the pain out of preparing a letter be able to write better letters, in less time You are allowed to complete the course within 30 days of booking. During this time you can take as many attempts as you like. Please note, after 30 days your booking will expire and you will have to repurchase the training course. This online course or any portion thereof may be copied, reproduced or used in any manner. Permission granted to reproduce for personal, educational or commercial use.

Table of Contents

Introduction

 

Letter Writing Made Easy

 

Step one: What Do I Want to Achieve

Step Two: What Shall I Say

 

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