Store ›
Browse Courses ›
Interview ›
Interviewing Skills
Welcome to your online Interviewing Skills course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately.
We’ve designed all of our courses to be both practical and easy to follow and have included topics that we feel will help you to learn quickly and easily.
To get the best out of this on-line training course please complete all of the topics but go through each one at the pace you feel comfortable with. You may decide to do it in one go or in stages. It’s all up to you. We have included lots of exercises and quizzes to get you thinking, planning and using the course information in the most practical way.
By the end of this course you will feel both competent and confident in conducting interviews. It will allow you to:
Interviewing - The Importance of Getting it Right
Introduction
Although selection interviewing is only an occasional skill - you don't do it every day - it is nonetheless a vital one. The repercussions that result from making the wrong choice can be damaging to everyone: the organisation, the rest of your workforce and the new employee.
In this chapter you will learn the importance of interviewing and why it is vital to get the planning, preparation and structure right first time.
By the end of this chapter you will be able to:
Introduction - Getting it right from the start
By this stage of this course you have a good idea of what you are looking for from the ideal candidate. Well done.
Now let’s look at the next stage in the process. You’ve sifted through the many applications and have chosen a select few to interview for the job. The interview obviously only has one purpose - to pick the right person for the job. Clearly, you have quite a good chance of doing this without an interview. The applicant has read the advertisement and has been sent a job description. You have the personnel profile and the completed application form. You can run tests and take up references. So what can the interview achieve beyond that?
The answer is that good interview technique can significantly reduce the area of uncertainty and raise the chances of picking the right person. However, you need to make sure that the right person, whoever they are, can open up comfortably and give you the information you need. In this chapter you will learn the best way of structuring the interview to ensure you make the right selection.
By the end of this chapter you will be able to:
Introduction
Having established your list of requirements, you then need to prepare a set of questions to help you obtain sufficient information from the candidate for you to make the best choice. If you have a clear list of requirements e.g. your job specification and person profile you can use (broadly) the same questions for all candidates. This saves you time and ensures fairness, as all applicants are tested against the same specification.
In this chapter you will explore various types of questions to help you gain knowledge about the suitability of the candidate.
By the end of this chapter you will be able to:
Welcome to your online Managing Difficult Employees course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately. We’ve desig...
Welcome to your online Managing Conflict in the Workplace training course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately. We’v...
Welcome to your online Train the Trainer – How to Plan and Deliver a Successful Training Course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediat...