Chicago Taxi Exam - Taxi Access Program (tap)

31 Questions  I  By Chicagotaxi
Please take the quiz to rate it.

 Chicago Taxi Exam - Taxi Access Program (tap)
Public Chauffeur Training Program.    TAP . Facebook Chicago Taxi Page is Dedicated to Chauffeur license students and veteran Chicago City Cab drivers. Learn, Share, Interact. Please Join This Group: http://www. Facebook. Com/pages/Chicago-Taxi/149728801732633    

  
Changes are done, please start the quiz.


Questions and Answers

Removing question excerpt is a premium feature

Upgrade and get a lot more done!
  • 1. 
    1.    What passengers may participate in the CTA – TAP program?
    • A. 

      Only individuals presenting a valid Special Service Passengers identification card

    • B. 

      Any person with a disability

    • C. 

      Only individuals who use wheelchairs

    • D. 

      Only blind and hearing impaired individuals


  • 2. 
    1.    If two riders have vouchers and the fare is $16.75 plus a surcharge. The riders can : A
    • A. 

      Only use the second voucher to pay for the surcharge

    • B. 

      Use two vouchers to pay for the fare but not the surcharge and the tip

    • C. 

      Use only one voucher and pay the rest of the fare and the surcharge in cash

    • D. 

      Use two vouchers to pay the fare but pay the surcharge and tip in cash


  • 3. 
    1.    Who qualifies to use TAP voucher A.
    • A. 

      Any disabled person

    • B. 

      Any person carrying TAP vouchers

    • C. 

      Only riders with certified special service passes and vouchers that match

    • D. 

      All of the answers are correct


  • 4. 
    1.    Where can a driver pick up a TAP passenger A.
    • A. 

      On the street

    • B. 

      By dispatch

    • C. 

      Only at locations listed on the voucher

    • D. 

      On the street and/or by dispatch


  • 5. 
    1.    Who must sign the voucher after it has been filled out by the
    • A. 

      The driver

    • B. 

      The TAP passenger

    • C. 

      CTA

    • D. 

      It does not matter


  • 6. 
    1.    When talking with a person who has a disability: A. 
    • A. 

      Speak to their companion to get clear directions

    • B. 

      Always to be on a first time basis

    • C. 

      Speak loudly and with lots of hand gestures so that the person can understand you

    • D. 

      Speak directly to the person


  • 7. 
    1.    What must be attached to each CTA journal copy of the voucher for reimbursement? A.
    • A. 

      Receipt indicating the pick-up and drop-off location and the meter fare

    • B. 

      Nothing

    • C. 

      Copy of the driver’s lease agreement

    • D. 

      Copy of the Consumer Service agreement


  • 8. 
    1.    A person who has a disability is best described as a person who:
    • A. 

      Is sick

    • B. 

      Is a person who has difficulty with or cannot do one or more things that most people can do

    • C. 

      Is crippled

    • D. 

      Has a disease


  • 9. 
    1.    Which of the following is correct A.
    • A. 

      Littering attracts disease carrying rats

    • B. 

      Littering attracts birds which may result in aircraft damage at airports

    • C. 

      Littering at any time and place is a violation of the public chauffeur rules and regulations

    • D. 

      All of the answers are correct


  • 10. 
    1.    To get the attention of a person who is deaf or hearing impaired A.
    • A. 

      Wave your hand

    • B. 

      Speak in your usual manner since all deaf or hearing impaired can lip-read

    • C. 

      Speak without any facial expressions to assure that the person is not confused

    • D. 

      Raise your voice so that they can hear you


  • 11. 
    I 1.    When must the driver yield the right-of-way to a pedestrian? A. 
    • A. 

      When the pedestrian is in a marked or unmarked crosswalk on your side of the roadway and there are no traffic control signals

    • B. 

      When making a turn at any intersection

    • C. 

      When encountering persons with physical disabilities or who are deaf or head of hearing

    • D. 

      All of the answers are correct


  • 12. 
    1.    If you are traveling in the right lane on a street with 2 lanes each direction – when is it allowable to turn left from the right lane? A
    • A. 

      Never because you must be in the left turn lane

    • B. 

      Yes whenever a police officer directs you to turn from that lane or whenever that lane is marked by signs or arrows as a permissible left turn lane

    • C. 

      Yes if there is no traffic on the street

    • D. 

      Yes if you are turning onto a way street


  • 13. 
    1.    If you refuse a fare because you do not know the location of the requested destination – what action will be taken against you? A.
    • A. 

      No action because if you do not know a location you should not pick up a fare

    • B. 

      You will be charged with a refusal of service violation only

    • C. 

      You will be charged with a refusal of service violation and will have to retake the chauffeur’s test

    • D. 

      You will only have to take the chauffeur's test again


  • 14. 
    1.    You are picking up a fare for the city and the person gives you a destination with a street address you do not know – what do you do? A.
    • A. 

      Call your radio dispatch for directions or look up in your street guide

    • B. 

      Because you do not know the location – tell him/her you cannot take him/her and refer him/her to a different cab

    • C. 

      Tell him/her you do not go that part of the city and refer him/her to a different cab

    • D. 

      Take him/her to the nearest police station and drop him/her off only charging the actual fare to the police station


  • 15. 
    1.    What must be attached to each CTA journal copy of the voucher for reimbursement? C.    D.   
    • A. 

      A receipt indicating the pick-up and drop-ff location and the meter fare

    • B. 

      Nothing

    • C. 

      Copy of the driver’s license agreement

    • D. 

      Copy of the Consumer Service agreement


  • 16. 
    1.    If the fare reads $15.00 at the end of a trip – what should the TAP driver collect from the TAP qualified passenger? A.
    • A. 

      $15.00 in cash

    • B. 

      2 vouchers – one for $10.00 and one for $3.00

    • C. 

      1 voucher for $13.50 and $1.50 in cash

    • D. 

      1 voucher for $15.00


  • 17. 
    1.    What information must match the Special Services identification card and the Chicago TAP voucher?
    • A. 

      Para transit ID number

    • B. 

      Address and phone number of TAP qualified passenger

    • C. 

      Identification picture

    • D. 

      Nothing matches


  • 18. 
    1.    If two riders have vouchers and the fare is $16.75 plus a surcharge. The riders can A.   
    • A. 

      Only use the second voucher to pay the surcharge

    • B. 

      Use two vouchers to pay for the fare but not the surcharge and the tip

    • C. 

      Only use one voucher and pay the rest of the fare and the surcharge in cash

    • D. 

      Use two vouchers to pay the fare but pay the surcharge and tip in cash


  • 19. 
    1.    If a TAP passenger is severely hard of hearing or deaf the best way to communication with him/her would be by: A.
    • A. 

      Yelling

    • B. 

      Writing a note to the person

    • C. 

      Not doing anything

    • D. 

      Waving my hands around


  • 20. 
    1.    A person who has disability is best described as a person who: A.
    • A. 

      Is sick

    • B. 

      Person who has difficulty with or can not do one or more things that most people can do

    • C. 

      Is crippled

    • D. 

      Has a disease


  • 21. 
    1.    When dealing with someone who has difficulty speaking A.
    • A. 

      Correct their speech mistakes gently

    • B. 

      Finish their sentences for them

    • C. 

      Ask short questions that require short answers

    • D. 

      Pretend to understand – even if you don’t – so as not to embarrass the person


  • 22. 
    1.    Which is a false statement about the TAP program? A.    B.     C.    D.   
    • A. 

      You may accept more than one voucher for a one way trip

    • B. 

      You may collect cash for surcharges

    • C. 

      You may collect cash for meter amounts over $12.00

    • D. 

      You may collect cash for wait time


  • 23. 
    1.    The meter reads $38.00 for the fare listed below. The man pays with TAP voucher. How much must he pay you in addition to this?
    • A. 

      $22.00 plus extras

    • B. 

      $24.50 plus extras

    • C. 

      $26.00 plus extras

    • D. 

      None of the above


  • 24. 
    1.    The TAP voucher covers A.    B.     C.    D.   
    • A. 

      The ride only

    • B. 

      Tips

    • C. 

      The excess over the upper limit of the voucher

    • D. 

      Both B and C are correct


  • 25. 
    1.    Taxi driver must take the _______ route to the passenger’s destination A.
    • A. 

      Most scenic

    • B. 

      Most direct

    • C. 

      Most revenue generating

    • D. 

      Most direct unless the passenger directs otherwise


  • 26. 
    1.    It is possible to travel to Chicago suburb using a TAP voucher if:
    • A. 

      The suburb within the CTA service area

    • B. 

      The customers calls first

    • C. 

      The rider has a guide dog

    • D. 

      The fare will be returning to the city


  • 27. 
    1.    When interacting with a hearing impaired person, what should you do? A.
    • A. 

      Speak in a normal tone

    • B. 

      Shout so he/she hears you better

    • C. 

      Ensure that the passenger can see your face and lips

    • D. 

      Both A and C are correct


  • 28. 
    1.    Which law in our state allows a person access to public places with a guide dog? A
    • A. 

      The American with problems acts

    • B. 

      The wheelchair law

    • C. 

      The guide dog act

    • D. 

      The white cane law


  • 29. 
    1.    How much may a single CTA – tap voucher be used for a cab fair?
    • A. 

      Any one way fare

    • B. 

      $10.00 plus tip

    • C. 

      Up to $13.50 of taxicab meter fare for a single one way trip

    • D. 

      $2.00 per mile


  • 30. 
    1.    Tap vouchers may be used for payment of trips that originate and terminate in what geographical area? A.
    • A. 

      No limits

    • B. 

      Within Chicago city limits only

    • C. 

      Suburbs only

    • D. 

      In the city and suburbs


  • 31. 
    1.    TAP vouchers are valid for A.     B.    C.    D.   
    • A. 

      90 days

    • B. 

      6 months

    • C. 

      60 days

    • D. 

      30 days


Back to top

Removing ad is a premium feature

Upgrade and get a lot more done!
Take Another Quiz
We have sent an email with your new password.