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Dvuo Mgmt303, Principles Of Management, Chapter 3

33 Questions
Management Quizzes & Trivia

DVUO MGMT303, Principles of Management, Chapter 3 of the Griffin textbook

Questions and Answers
  • 1. 
    The ___________ environment is everythin outside an organization's boundaries that might affect it.
  • 2. 
    An organization's __________ environment consists of conditions and forces within the organization
  • 3. 
    Select the two parts of an organization's external environment:
    • A. 

      Task environment

    • B. 

      Strategic environment

    • C. 

      General environment

    • D. 

      Economic environment

    • E. 

      Social environment

  • 4. 
    Which one of the following is not one of the five dimensions of the task environment
    • A. 

      Competitors

    • B. 

      Customers

    • C. 

      Suppliers

    • D. 

      Strategic partners

    • E. 

      Government Standards

  • 5. 
    The ___________ environment of an organization is the set of broad dimensions and forces in its surroundings that create its overall context.
  • 6. 
    The __________ environment consists of specific external organizations or groups that influence an organization.
  • 7. 
    The ____________ dimension is the overall health and vitality of the economic system in which the organization operates.
  • 8. 
    The ______________ dimension refers to the methods available for converting resources into products or services.
  • 9. 
    The _____________ dimension includes the customs, mores, values, and demographic characteristics of the society in which the organization functions.
  • 10. 
    The _____________ dimension refers to the government regulation of business and the relationship between business and government.
  • 11. 
    The ___________ dimension is the extent to which an organization is involved in or affected by business in other countries.
  • 12. 
    A(n)  ___________ is another organization that compete with it for resources.
  • 13. 
    A(n) ___________ is whoever pays money to acquire an organization's products or services.
  • 14. 
    A(n) ____________ is an organization that provides resources for other organizations.
  • 15. 
    A(n) ________________ is an organization working together with one or more organizations in a joint venture or similar arrangement.
  • 16. 
    A(n) ______________ is a unit that has the potential to control, legislate, or otherwise influence the organization's policies and practices.
  • 17. 
    A(n) ________________ is a group organized by its members to attempt to influence business.
  • 18. 
    The ________(s)  of a business are whoever can claim property rights to an organization.
  • 19. 
    The governing body elected by a coporation's stockholders and charged with overseeing the general management of the firm to ensure that it is being run in a way that best serves the stockholders' interests is call the ___________________.
  • 20. 
    Which of the following are the main parts of an organization's internal environment:
    • A. 

      Culture

    • B. 

      Physical work environment

    • C. 

      Owners

    • D. 

      Board of Directors

    • E. 

      All of the above

  • 21. 
    An organization's _______________ is the set of values, beliefs, behaviors, customs, and attitudes that helps the members understand what it stands for, how it does things, and what it considers important.
  • 22. 
    Managers must understand that _________ is an important determinant of how well their organization will perform.
  • 23. 
    Which one of the following can be dertmined and managed  in a number of different ways?
    • A. 

      Employees

    • B. 

      Culture

    • C. 

      Customers

    • D. 

      Suppliers

    • E. 

      Managers

  • 24. 
    Environmental influences on the organization can occur through which of the following
    • A. 

      Weather

    • B. 

      Uncertainty

    • C. 

      Competitive forces

    • D. 

      Turbulence

  • 25. 
    The economic dimension of the general environment affects both business and nonbusiness organizations.
    • A. 

      True

    • B. 

      False

  • 26. 
    Strategic partners are two or more companies that compete against each other for the same scarce resource
    • A. 

      True

    • B. 

      False

  • 27. 
    Corporate boards of directors are increasingly taking more active roles in overseeing the management of publicly held companies
    • A. 

      True

    • B. 

      False

  • 28. 
    Organizations with simple and stable environments fase the least uncertainty.
    • A. 

      True

    • B. 

      False

  • 29. 
    • A. 

      True

    • B. 

      False

  • 30. 
    Francine works at a restaurant that is known for its extra-large portions of deep-fried foods.  Sales in the past have been good bu recently dropped dramatically as consumers indicated a preference for healthier meals.  Which dimension of the general environment has changed.
    • A. 

      Economic dimension

    • B. 

      Technological dimension

    • C. 

      Sciocultural dimension

    • D. 

      Political-legal dimension

    • E. 

      Competitive dimension

  • 31. 
    Which of the following best explains the difference between regulatory agencies and interest groups?
    • A. 

      Regulatory agencies control competition, interest groups promote competition.

    • B. 

      Regulatory agencies operate in the task environment, interest groups operate in the general environment.

    • C. 

      Regulatory agencies are temporary; interest groups are permanent.

    • D. 

      Regulatory agencies are created by the government, interest groups are organized by their members.

    • E. 

      Regulatory agencies have little power to influence organizations, interest groups have a great amount of power to influence organizations.

  • 32. 
    Before managers attempt to change the organization's culture,
    • A. 

      They must understand the culture

    • B. 

      They should place more emphasis on growth and competitiveness

    • C. 

      They must protect the organization from "outsiders".

    • D. 

      They must eliminate resistance to change in the task environment.

  • 33. 
    As chief executive officer, Diane ensures that her managers conduct smooth and efficient operations and maintain the satisfaction and morale of employees.  Which model of organizational effectiveness does Diane follow?
    • A. 

      Systems resource approach

    • B. 

      Organizational culture approach

    • C. 

      Internal process approach

    • D. 

      Goal approach

    • E. 

      Strategic constituencies approach