Consumer Rights: Protection Laws Quiz!
Consumer Rights are a set of laws made to ensure a clean approach to information and detail about various goods and services in consideration of fair trade. Many countries have their own set of rules but most of them share some common ones. But here in this quiz, we have particularly emphasized on the USA. So, let's get started with the quiz!
Questions and Answers
- 1.
The FTC may require the advertiser to something where the firm must retract in future ads and advertise anew, giving information to correct the earlier misinformation. (AKA –corrective advertising).
- A.
FTC
- B.
Defensive Advertising
- C.
Brand Name Loyalty
- D.
Counter Advertising
Correct Answer
D. Counter AdvertisingExplanation
Counter advertising is a term used to describe the practice of a company or advertiser responding to misleading or false claims made by a competitor. In this context, the FTC may require the advertiser to engage in counter advertising as a way to correct any earlier misinformation and provide accurate information to consumers. This can involve retracting previous ads and creating new ones that address the false claims and provide correct information.Rate this question:
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- 2.
Consists of a consumer's commitment to repurchase or otherwise continue using the brand and can be demonstrated by repeated buying of a product or service or other positive behaviors such as word of mouth advocacy.
- A.
Market Segmentation
- B.
Brand Name Loyalty
- C.
Advertising
- D.
FTC
Correct Answer
B. Brand Name LoyaltyExplanation
Brand name loyalty refers to a consumer's commitment to repurchase or continue using a specific brand. This loyalty is demonstrated through repeated purchases of the brand, positive behaviors such as word of mouth advocacy, and a willingness to continue using the brand over other alternatives. This concept is important for businesses as it indicates a strong customer base and can lead to increased sales and brand reputation.Rate this question:
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- 3.
Federal Trade Commission:
- A.
Producer-Generated Information
- B.
Market Segmentation
- C.
Advertising
- D.
FTC
Correct Answer
D. FTC -
- 4.
Makes comparisons between product-specific competing products.
- A.
Comparative Advertising
- B.
Persuasive Advertising
- C.
FTC
- D.
Brand Name Loyalty
Correct Answer
A. Comparative AdvertisingExplanation
Comparative advertising is a type of advertising that involves making direct comparisons between competing products. This form of advertising aims to highlight the advantages of one product over another, often by pointing out specific features or benefits. It is commonly used to persuade consumers to choose a particular product over its competitors by emphasizing its superiority. The Federal Trade Commission (FTC) regulates comparative advertising to ensure that it is truthful and not misleading. Brand name loyalty, on the other hand, refers to consumers' preference for a specific brand and is not directly related to making comparisons between products.Rate this question:
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- 5.
Low-priced item, and another more expensive model. Suggest item is of poor quality. There will be unreasonable, but true delays in delivery. Giving a hard sell on another more expensive product. Out of stock, all sold out (if a reasonable number was ordered).
- A.
FTC
- B.
Bait and Switch
- C.
Defensive Advertising
- D.
Persuasive Advertising
Correct Answer
B. Bait and SwitchExplanation
The correct answer is "Bait and Switch". Bait and Switch is a deceptive marketing tactic where a low-priced item is advertised to attract customers, but when they show interest or try to purchase it, they are informed that the item is unavailable or of poor quality. Instead, the seller tries to persuade them to buy a more expensive alternative. This practice is considered unethical and misleading.Rate this question:
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- 6.
Aims advertising at specific groups, it divides the market into specific groups and advertises accordingly.
- A.
Cease and Desist Orders
- B.
Reasonable Consumer
- C.
Market Segmentation
- D.
Brand Name Loyalty
Correct Answer
C. Market SegmentationExplanation
Market segmentation is the process of dividing a market into distinct groups of consumers with similar characteristics, needs, or behaviors. This allows businesses to tailor their advertising strategies to specific groups, ensuring that their messages are relevant and effective. By understanding the unique preferences and interests of different market segments, companies can create targeted advertising campaigns that resonate with their intended audience, leading to higher conversion rates and customer satisfaction. Market segmentation helps businesses reach the right people with the right message, maximizing the impact of their advertising efforts.Rate this question:
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- 7.
Advertising that associates a brand with a certain lifestyle or image sometimes referred to as puffery.
- A.
FTC
- B.
Counter Advertising
- C.
Defensive Advertising
- D.
Persuasive Advertising
Correct Answer
D. Persuasive AdvertisingExplanation
Persuasive advertising is the correct answer because it refers to the type of advertising that aims to influence consumer attitudes and beliefs about a brand or product. This form of advertising often uses emotional appeals, catchy slogans, and compelling storytelling to convince consumers that the brand aligns with their desired lifestyle or image. It focuses on creating a strong connection between the brand and the target audience, ultimately persuading them to purchase the product or service.Rate this question:
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- 8.
Radio, television, newspaper, and magazine ads are relatively easy to avoid. Direct – mail and telephone selling tactics are more difficult to evade. Direct – mail marketing ranks second in advertising dollars spent.
- A.
Market Segmentation
- B.
Advertising
- C.
Deceptive Advertising
- D.
Bait and Switch
Correct Answer
B. AdvertisingExplanation
The given answer "Advertising" is correct because the passage discusses different forms of advertising such as radio, television, newspaper, magazine ads, and direct-mail marketing. It also mentions that direct-mail marketing ranks second in advertising dollars spent, indicating its significance in advertising strategies.Rate this question:
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- 9.
Requires the deceptive advertising to be stopped.
- A.
Counter Advertising
- B.
FTC
- C.
Cease and Desist Orders
- D.
Reasonable Consumer
Correct Answer
C. Cease and Desist OrdersExplanation
Cease and Desist Orders are a legal tool used by the Federal Trade Commission (FTC) to stop deceptive advertising. When the FTC determines that an advertisement is misleading or false, they can issue a cease and desist order to the advertiser, demanding them to stop the deceptive practices. This action is taken to protect the reasonable consumer from being deceived or misled by false advertising. Therefore, the given correct answer, "Cease and Desist Orders," aligns with the requirement to stop deceptive advertising.Rate this question:
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- 10.
An attempt to mislead the consumer. Scientifically untrue and/or would deceive a reasonable consumer:
- A.
Advertising
- B.
Brand Name Loyalty
- C.
Counter Advertising
- D.
Deceptive Advertising
Correct Answer
D. Deceptive AdvertisingExplanation
Deceptive advertising refers to any form of advertisement that contains false or misleading information, with the intention of misleading or deceiving consumers. It is scientifically untrue and aims to mislead a reasonable consumer. This type of advertising can include false claims about a product's effectiveness, exaggerated statements, or withholding important information. The purpose of deceptive advertising is to manipulate consumers into purchasing a product based on false or misleading information, ultimately leading to consumer dissatisfaction and potential harm.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 16, 2011Quiz Created by
Bhanna
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