CDC 4a071 2009 Version

80 Questions  I  By Esuchovsky
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CDC 4A071 Health Services Management Craftsman Volume 1. Health care Support and Resource Management

  
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  • 1. 
    What is the appropiate access-to-care standard for wellness and health promotions appointments?
    • A. 

      24 hours

    • B. 

      48 hours

    • C. 

      7 days

    • D. 

      28 days


  • 2. 
    Which is not a a benefit of using the OA model for booking appointments?
    • A. 

      TImely access to care

    • B. 

      Increase provider schedule flexibility

    • C. 

      Enhance patient trust

    • D. 

      Increase patient no-show and cancellation rates


  • 3. 
    How ofter is the P2R2 access metric update by the MTF point of contact?
    • A. 

      Monthly

    • B. 

      Quarterly

    • C. 

      Semi-annually

    • D. 

      Annually


  • 4. 
    Which report provides a preview of the availabiltiy of appointments by appointment type and by provider within a clinic on a given date and time?
    • A. 

      Clinic Workload Report

    • B. 

      Next Available Appointment Report

    • C. 

      Non-show Statistical Report

    • D. 

      Patient Cancellation Statistical Report


  • 5. 
    Who generates the CHCS access to care summary report weekly?
    • A. 

      MAJCOM

    • B. 

      TOC

    • C. 

      AFMS

    • D. 

      DOD


  • 6. 
    Who uses the TAT to evaluate scheduling adequacy and sufficiency of a MTF's schedules and templates in support of Tricare Prime access standards?
    • A. 

      MAJCOM

    • B. 

      MTF

    • C. 

      USAF

    • D. 

      DOD


  • 7. 
    What tool was developed to ease the burden of analyzing data from many reports available in the CHCS?
    • A. 

      AIM

    • B. 

      Balanced Scorecard

    • C. 

      Commander's Guide to Access Success

    • D. 

      TOC


  • 8. 
    Which is not a resposibility of the TRO?
    • A. 

      Address enrollment issues

    • B. 

      Approve MOUs with the contractor

    • C. 

      Establish TRICARE provider networks

    • D. 

      Monitor customer satisfaction outcomes


  • 9. 
    Where do MCS contractors and TRO receive overall guidance?
    • A. 

      AFMS

    • B. 

      DOD

    • C. 

      MTF commander

    • D. 

      TMA


  • 10. 
    Who is responsible for ensuring the MCS contractor performs the technical aspects of the contract?
    • A. 

      MTF commander

    • B. 

      TRICARE

    • C. 

      COTR

    • D. 

      TRO


  • 11. 
    The COTR will verify contractor's records regarding licensure, certification, and education remain current, and will post all changes to the
    • A. 

      COR database

    • B. 

      Base bulletin board

    • C. 

      TRICARE website

    • D. 

      DEERS database


  • 12. 
    Which is not purpose of the COTR contracts?
    • A. 

      Advise MTF commander on contract matters

    • B. 

      Evaluate managed care support contractor performance

    • C. 

      Ensure adequacy standards of care

    • D. 

      Resolve contract problems


  • 13. 
    Supplement services provided at MTF are an example of which type of resource sharing?
    • A. 

      Primary

    • B. 

      External

    • C. 

      Internal

    • D. 

      Secondary


  • 14. 
    Who provides the contractor with written approval/disapproval within 30 days of receipt of a resource-sharing agreement signed by the MTF commander and the contractor?
    • A. 

      COTR

    • B. 

      MTF commander

    • C. 

      Staff Judge Advocate

    • D. 

      TRO


  • 15. 
    How often will the MCS contractor submit a revised resource sharing plan to the TRO?
    • A. 

      Quarterly

    • B. 

      Semi-annually

    • C. 

      Annually

    • D. 

      Upon change of the contract requirements


  • 16. 
    What policy states that the DOD and the VA will enter direct care sharing agreements?
    • A. 

      AFMS

    • B. 

      DOD

    • C. 

      MHS

    • D. 

      TRICARE


  • 17. 
    Who will implement a formal DOD/VA Health Care Resource Sharing Program?
    • A. 

      TRO

    • B. 

      TMA Director

    • C. 

      MTF/CC

    • D. 

      COTR


  • 18. 
    In regards to internal resource sharing, before a provider is permitted to practice in the MTF, he or she must be granted privileges by the
    • A. 

      MCSC

    • B. 

      MTF/CC

    • C. 

      TRO

    • D. 

      TMA


  • 19. 
    For external resource sharing military health care personnel, who will ensure that the military health care personnel are appropriately licensed and have active clinical privileges with the network facility?
    • A. 

      Base commander

    • B. 

      MTF commander

    • C. 

      Contractor

    • D. 

      Provider


  • 20. 
    Who shall have an independent certified public accounting firm perform audit procedures for each resource-sharing agreement to validate that resource-sharing activity is correctly report under contract provisions?
    • A. 

      Contractor

    • B. 

      RMO

    • C. 

      MTF commander

    • D. 

      Base contractor office


  • 21. 
    To provide the combatant commanders with the best mix of forces, equipment and support attainable, within established fiscal constraints is the ultimate objective of the
    • A. 

      DHP

    • B. 

      FYDP

    • C. 

      Military budget process

    • D. 

      PPBES


  • 22. 
    Which phase of the PPBES is the process of determining objectives and specifying time-phased military force requirements to accomplish a mission?
    • A. 

      Planning

    • B. 

      Programming

    • C. 

      Budgeting

    • D. 

      Execution


  • 23. 
    Which PPBES phase provides the opportunity to make assessment concerning current and previous resource allocations and whether the department acheived its planned performance goal?
    • A. 

      Budgeting

    • B. 

      Planning

    • C. 

      Programming

    • D. 

      Execution


  • 24. 
    What is a four-digit code used by the accounting system to monitor and report purchases by the work center?
    • A. 

      BAG

    • B. 

      EEIC

    • C. 

      PEC

    • D. 

      RC/CC


  • 25. 
    What is a grouping of forces, manpower, and cost associated with a military capability or support activity?
    • A. 

      PEC

    • B. 

      Fund citation

    • C. 

      BAG

    • D. 

      EEIC


  • 26. 
    What funding structure, mandates by the TMA, must MTF commanders, resource managment personnel and flight commanders review and mange?
    • A. 

      Program elements

    • B. 

      BAG

    • C. 

      OBAD

    • D. 

      EEIC


  • 27. 
    Through the medical logistics flight, which office prepares, and provides guidance for DWCF, Medical-Dental Stock Division?
    • A. 

      USAF/SG

    • B. 

      USAF/SGOI

    • C. 

      Air Force Medical Logistics Office

    • D. 

      Air Force Material Command Medical-Dental Division


  • 28. 
    Which is not a responsibility of the CCM?
    • A. 

      Develop section budget

    • B. 

      Develop cost center management guide

    • C. 

      Justify financial and manpower resource requirements

    • D. 

      Monitor expenditure of section funds


  • 29. 
    Who maintains the MTF's cost center management program?
    • A. 

      RA

    • B. 

      CCM

    • C. 

      RMO

    • D. 

      MTF commander


  • 30. 
    How often must CCM meetings be conducted?
    • A. 

      Monthly

    • B. 

      Quarterly

    • C. 

      Annually

    • D. 

      As required


  • 31. 
    What document should be reviewed to ensure all commitments, obligations, and customer orders are recorded accurately.
    • A. 

      COL

    • B. 

      OBL

    • C. 

      ODL

    • D. 

      Financial report


  • 32. 
    What is the most important snapshot of financial activity the RMO has and serves as their checkbook?
    • A. 

      OBL

    • B. 

      ODL

    • C. 

      Obligation status report

    • D. 

      Status of funds report


  • 33. 
    What form is used to establish unfilled customers orders between the ordering and performing activities in the accounting records?
    • A. 

      AF Form 9, Request for Purchase

    • B. 

      AF Form 406, Miscellaneous Obiligation/Reimbursement Document (MORD)

    • C. 

      AF Form 616, Fund Cite Authorization (FCA)

    • D. 

      DD Form 448, Military Interdepartmental Purchase Request (MIPR)


  • 34. 
    Which form is used to issue funds to other Air Force units when it is impractical to route weach request for funds through the Accounting and Financial Office?
    • A. 

      AF Form 9, Request for Purchase

    • B. 

      AF Form 406, Miscellaneous Obligation/Reimbursement Document (MORD)

    • C. 

      AF Form 616, Fund Cite Authorization (FCA)

    • D. 

      DD Form 448, Military Interdepartmental Purchase Report (MIPR)


  • 35. 
    Who develops the spend plan?
    • A. 

      MTF commander

    • B. 

      NCOIC, RMO

    • C. 

      CCM

    • D. 

      RA


  • 36. 
    Which is not a key to successful close-out?
    • A. 

      Constant review of management reports

    • B. 

      Pre-planning

    • C. 

      Close coordination with base agencies

    • D. 

      Last minute obligations


  • 37. 
    What is the primary use of fallout dollars?
    • A. 

      Purchase non-medical supplies

    • B. 

      Purchase equipment

    • C. 

      Settle travel obligations

    • D. 

      First proirity level expenses


  • 38. 
    What serve as both a planning and programming guidance document to build the POM?
    • A. 

      MAPPG

    • B. 

      MAPPT

    • C. 

      UDM

    • D. 

      UPMR


  • 39. 
    What is a tool a unit can use to request a change to manning levels?
    • A. 

      MAPPG

    • B. 

      UPMR

    • C. 

      ACR

    • D. 

      UMD


  • 40. 
    Prior to submitting an ACR who must the RMO check with to ensure no impact is made on the unit's deployment requirements?
    • A. 

      NCOIC, RMO

    • B. 

      Unit deployment manager

    • C. 

      MTF/CC

    • D. 

      Base manpower office


  • 41. 
    How many panels will the AFMS use to identify and champion necessary changes?
    • A. 

      3

    • B. 

      6

    • C. 

      9

    • D. 

      12


  • 42. 
    The Long View stratehy looks at the AFMS from a strategic viewpoint of how many years?
    • A. 

      Four years and beyond

    • B. 

      Six years and beyond

    • C. 

      Eight years and beyond

    • D. 

      Ten years and beyond


  • 43. 
    The Long View strategy will position the AFMS for the greatest return with the least risk. The outcome will be the highest state of readiness, the best status, and the
    • A. 

      Lowest environmental cost

    • B. 

      Lowest private sector cost

    • C. 

      Lowest overall cost

    • D. 

      Saving a life


  • 44. 
    Which analysis is accomplished by analyzing the private sector and direct care risk?
    • A. 

      Readiness currency case analysis

    • B. 

      RCA

    • C. 

      CCA

    • D. 

      BCA


  • 45. 
    Which analysis places the assets where the population drives the largest financial risk?
    • A. 

      Readiness currency case analysis

    • B. 

      RCA

    • C. 

      CCA

    • D. 

      BCA


  • 46. 
    Which is not a tool used to formulate the initial baseline manpower requirements for teh MAPPG?
    • A. 

      DCT

    • B. 

      IAT

    • C. 

      MRT

    • D. 

      MTF summary tool


  • 47. 
    The decision process is used to detemine the type of manpower to use when validating
    • A. 

      Short-term goals

    • B. 

      Comptroller issues

    • C. 

      Manpower requirements

    • D. 

      MAJCOM mission statements


  • 48. 
    Who is resposible for providing active military authorizations?
    • A. 

      MAJCOM

    • B. 

      HQ USAF/SG

    • C. 

      MTF commander

    • D. 

      Wing commander


  • 49. 
    AIr Reserve Force authorizations must be identified to
    • A. 

      HQ USAF/SG

    • B. 

      HQ USAF/CC

    • C. 

      HQ USAF/DO

    • D. 

      HQ USAF/XP


  • 50. 
    Who approves the interim use of civilians until military resources can be planned and made available?
    • A. 

      Wing commander

    • B. 

      MTF commander

    • C. 

      MAJCOM

    • D. 

      Provider


  • 51. 
    What model allows MTFs to accommadate more patients without longer days and improve the education content of their patient encounter?
    • A. 

      MCP

    • B. 

      DIGMA

    • C. 

      AFMS

    • D. 

      ATC


  • 52. 
    Name the CHCS module utilized for all appointment booking.
    • A. 

      AIM

    • B. 

      DMIS

    • C. 

      ATC

    • D. 

      MCP


  • 53. 
    What is the purpose of the CHCS ATC Summary Report?
    • A. 

      Calculates the time between the appointment request and when the patient is seen

    • B. 

      Schedule appointments by appointment types

    • C. 

      Compare facilities with available appointments

    • D. 

      Calculates all appointments and amount of patients since daily


  • 54. 
    Which tool allows each MTF to compare their performance to other peer facilities?
    • A. 

      AIM

    • B. 

      TOC

    • C. 

      TAT

    • D. 

      CHCS


  • 55. 
    How does the AFMS and the MTFs improve biometric data quality?
    • A. 

      Air Force Medical Services

    • B. 

      Biometric Data Quality Services

    • C. 

      TAT

    • D. 

      DoD Health Affairs


  • 56. 
    Who represents the new management organization for managing regional contractor's and overseeing an intergrated health care delivery system in the US?
    • A. 

      TMA

    • B. 

      TRO

    • C. 

      TAT

    • D. 

      TFL


  • 57. 
    Who monitors MTF performance in accordance with the business plans and communicates with the MTF commanders?
    • A. 

      Wing commander

    • B. 

      TRO

    • C. 

      TMA

    • D. 

      Regional director


  • 58. 
    Who does the MCS contractor work with to manage TRICARE at a regional level?
    • A. 

      TRO

    • B. 

      TMO

    • C. 

      COTR

    • D. 

      ACO


  • 59. 
    Who performs annual bid price adjustments?
    • A. 

      COTR

    • B. 

      TRO

    • C. 

      COR

    • D. 

      ACO


  • 60. 
    The COTR will prepare minutes for all meetings with whom?
    • A. 

      Contractor or contractor personnel

    • B. 

      HCFA

    • C. 

      TMO

    • D. 

      DOD


  • 61. 
    True of False: As a COTR you will have to stay within guidelines. Guidelines can be both written and oral?
    • A. 

      True

    • B. 

      False


  • 62. 
    Whose responsibility is it to develop and implement a resource sharing program for seeking agreements with individual MTF commanders?
    • A. 

      DOD

    • B. 

      The contractor

    • C. 

      MTF

    • D. 

      VA


  • 63. 
    Who must the contractor receive approval from before implementing any agreements?
    • A. 

      TMA

    • B. 

      DOD

    • C. 

      MTF commander

    • D. 

      TRO


  • 64. 
    The contractor will submit the finalized plan to the TRO no later than what time frame?
    • A. 

      60 days prior to the start of each new health care deliverly option period

    • B. 

      45 days prior to the start of each new health care deliverly option period

    • C. 

      2 weeks prior to the start of each new health care deliverly option period

    • D. 

      6 months prior to the start of each new health care deliverly option period


  • 65. 
    The contractor shall provide the MTF commander with a complete cost analysis within how many days of a written request?
    • A. 

      30 calendar days

    • B. 

      10 calendar days

    • C. 

      15 calendar days

    • D. 

      2 weeks


  • 66. 
    Who is responsible for implementing a formal DOD/VA Health Care Resource Sharing Program?
    • A. 

      DOD

    • B. 

      MTF commander

    • C. 

      TMA Director

    • D. 

      RC manager


  • 67. 
    Who is responsible for cost borne by the contractor in providing services to TRICARE beneficiaries in MTF?
    • A. 

      CCM

    • B. 

      MCS Contractor

    • C. 

      TRO

    • D. 

      MTF commander


  • 68. 
    What is the EEIC for medical supplies?
    • A. 

      604

    • B. 

      616

    • C. 

      406

    • D. 

      317


  • 69. 
    How often will RMO conduct cost center management mettings?
    • A. 

      Monthly

    • B. 

      Annually

    • C. 

      Semi-Annually

    • D. 

      Quarterly


  • 70. 
    What is the primary purpose of EAS?
    • A. 

      Input financial data

    • B. 

      Receive detail reports unit purchases

    • C. 

      To process the MEPRS information and its associate reports

    • D. 

      A list of TRO contractors


  • 71. 
    What is the most important MEPRS table?
    • A. 

      ASD table

    • B. 

      FCC

    • C. 

      OBL

    • D. 

      EAS


  • 72. 
    What must accompany all financial plans?
    • A. 

      RA's approval

    • B. 

      Commander's statement

    • C. 

      An ODL

    • D. 

      MAJCOM's approval


  • 73. 
    How many priority levels are there when identifying cost required to complete the mission?
    • A. 

      Three

    • B. 

      Six

    • C. 

      Four

    • D. 

      Ten


  • 74. 
    What is the only way to request changes to an organization's UDM?
    • A. 

      ACR

    • B. 

      MTF commander's approval

    • C. 

      POM

    • D. 

      UDM


  • 75. 
    What panel is built around the OSD, comptroller BAG, for ease of dovetailing into the DOD PPBS?
    • A. 

      The Long View

    • B. 

      AFMS panels

    • C. 

      RCA

    • D. 

      BCA


  • 76. 
    What tool is a one-page summary for each MTF containing necessary information to perform an RCA-CCA-BCA within a product line?
    • A. 

      AFMOA

    • B. 

      DHP

    • C. 

      MTF summary tool

    • D. 

      POM


  • 77. 
    Who is responsible for providing active duty military authorization?
    • A. 

      MAJCOM

    • B. 

      HQ USAF/XP

    • C. 

      AFMS

    • D. 

      OSD


  • 78. 
    What is the means to link planning and programming and provides an integraterd and fiscally responsible roadmap, assuring progress in support of AFMS strategic initiatives?
    • A. 

      MAJCOM

    • B. 

      The Long View

    • C. 

      POM

    • D. 

      MAPPG


  • 79. 
    Where does integration of readiness mission and requirements, millitary construction, information management/information technology, financial, manpower, education and training, and personnel requirements occur?
    • A. 

      IAT

    • B. 

      DCT

    • C. 

      MSP/MAPPG

    • D. 

      IRB


  • 80. 
    What is accomplished by analyzing the private sector and direct care risk?
    • A. 

      BCA

    • B. 

      RCA

    • C. 

      PSC

    • D. 

      CCA


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