Thomas Dean & Co
You will need to pass with 100% in order to receive credit. You can take it as many times as you need to pass with 100%.
You will need to email your completed certificate to training@corausa. Com to receive credit.
Questions and Answers
- 1.
How often does inventory need to be completed?
- A.
At Set Up
- B.
Midweek
- C.
Set Up and Wrap Up
- D.
Last Sunday
Correct Answer
D. Last SundayExplanation
Inventory needs to be completed on a regular basis to ensure accurate tracking and management of stock. The correct answer, "Last Sunday," suggests that inventory should be counted and reconciled on the last Sunday of each period or week. This timing allows for a comprehensive review of stock levels and any necessary adjustments before starting a new week or period. By completing inventory on a consistent schedule, businesses can minimize discrepancies, identify trends, and make informed decisions regarding purchasing, sales, and overall inventory management.Rate this question:
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- 2.
Thomas Dean & Co cuts their shirts longer to allow 3-4% shrinkage?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Thomas Dean & Co does not cut their shirts longer to allow for shrinkage. This means that the shirts are not intentionally made longer to compensate for any potential shrinkage of 3-4%. Therefore, the correct answer is False.Rate this question:
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- 3.
What are a few of the schools Thomas Dean & Co represents? (Click all that apply)
- A.
TCU
- B.
A&M
- C.
UNLV
- D.
FLA
- E.
FSU
- F.
TEX
Correct Answer(s)
A. TCU
B. A&M
D. FLA
E. FSU
F. TEXExplanation
Thomas Dean & Co represents TCU, A&M, FLA, FSU, and TEX schools.Rate this question:
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- 4.
How many styles of shirts does Thomas Dean & Co offer at Costco?
- A.
One style of shirt in different schools and colors
- B.
Two styles of shirts in different schools and colors
- C.
Three styles of shirts in different schools and colors
- D.
Four styles of shirts in different schools and colors
Correct Answer
A. One style of shirt in different schools and colorsExplanation
Thomas Dean & Co offers one style of shirt in different schools and colors. This means that they have a single design for their shirts, but offer them in various options of schools and colors.Rate this question:
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- 5.
Thomas Dean & Co will drop ship a size or a color that is out of stock
- A.
True, with only a small charge of $3.50 for shipping and handling
- B.
False, they do not offer that service
Correct Answer
A. True, with only a small charge of $3.50 for shipping and handlingExplanation
Thomas Dean & Co offers the service of drop shipping a size or color that is out of stock. This means that if a customer wants a specific size or color of a product that is not currently available, Thomas Dean & Co will arrange for the item to be shipped directly from the manufacturer or another source. However, there is a small charge of $3.50 for shipping and handling associated with this service.Rate this question:
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- 6.
Every Thomas Dean & Co shirt employs cross- stitched buttons.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement states that "Every Thomas Dean & Co shirt employs cross-stitched buttons." This means that all shirts produced by Thomas Dean & Co have cross-stitched buttons. Therefore, the answer is true.Rate this question:
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- 7.
What type of fabric does Thomas Dean & Co use?
- A.
Cotton poly blend
- B.
Cotton
- C.
Cotton spandex blend
- D.
All of the above
Correct Answer
B. CottonExplanation
Thomas Dean & Co uses cotton fabric.Rate this question:
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- 8.
Why is the cut and fit so great on the Thomas Dean & Co shirts? (Click all that apply)
- A.
Fits like any other shirt
- B.
Tailored fit without a tailor
- C.
Conforms to your body
- D.
All of the above
Correct Answer(s)
B. Tailored fit without a tailor
C. Conforms to your bodyExplanation
The Thomas Dean & Co shirts have a great cut and fit because they are tailored to fit without the need for a tailor. Additionally, these shirts are designed to conform to your body, ensuring a comfortable and flattering fit.Rate this question:
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- 9.
Why is the match construction so great on the Thomas Dean & Co shirts? (Click all that apply)
- A.
Hand matched shoulder and side seams preserving the pattern throughout
- B.
Matched to preserve the fabric
- C.
Matched plackets on the front of the shirt and shirt cuffs
- D.
All of the above
Correct Answer(s)
A. Hand matched shoulder and side seams preserving the pattern throughout
C. Matched plackets on the front of the shirt and shirt cuffsExplanation
The match construction on the Thomas Dean & Co shirts is great because the hand matched shoulder and side seams preserve the pattern throughout the shirt, ensuring a cohesive and visually appealing look. Additionally, the matched plackets on the front of the shirt and shirt cuffs further enhance the overall appearance and attention to detail.Rate this question:
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- 10.
Who should I contact first about my event?
- A.
Regional Manager
- B.
The other rep
- C.
The Help Desk
- D.
Costco
Correct Answer
A. Regional ManagerExplanation
The Regional Manager should be contacted first about the event because they are responsible for overseeing operations in a specific region and have the authority to make decisions and provide guidance. They will have a better understanding of the resources and support available for the event and can coordinate with other departments or individuals as needed. The other rep and the Help Desk may also be contacted later for specific assistance or support, but the Regional Manager should be the initial point of contact.Rate this question:
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- 11.
What is the IVR number that you will use to clock in and clock out with?
- A.
866-PCT-PNCH
- B.
888-333-8254
- C.
801-784-2908
- D.
866-HLP-DESK
Correct Answer
C. 801-784-2908Explanation
The correct answer is 801-784-2908. This is the IVR number that should be used to clock in and clock out.Rate this question:
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- 12.
You MUST clock out and clock back in for which of the following?
- A.
10 minute breaks
- B.
Lunch
- C.
Bathroom breaks
- D.
CORA related phone calls
Correct Answer
B. LunchExplanation
You must clock out and clock back in for lunch because it is a designated period of time during the workday where employees are allowed to take a break and have a meal. By clocking out and clocking back in, it allows the employer to accurately track the time spent on lunch breaks and ensure that employees are taking the appropriate amount of time off.Rate this question:
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- 13.
A CORA USA Sales Representative should NEVER (click all that apply)
- A.
Wear hoodies
- B.
Offer ideas
- C.
Complain to Costco
- D.
Arrive late
- E.
Store Costco merchandise in your display to buy later
- F.
Talk to every Costco member that walks by
Correct Answer(s)
A. Wear hoodies
C. Complain to Costco
D. Arrive late
E. Store Costco merchandise in your display to buy laterExplanation
A CORA USA Sales Representative should never wear hoodies because it is unprofessional and does not create a good impression on customers. They should not complain to Costco as it can damage the relationship between the two companies. Arriving late is also unacceptable as it shows a lack of commitment and professionalism. Storing Costco merchandise in the display to buy later is unethical and against company policies. While it is important to engage with customers, talking to every Costco member that walks by may not be efficient or productive.Rate this question:
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- 14.
If you are setting up the display, what should you bring with you?
- A.
Client Set-Up instructions
- B.
A bottled water
- C.
Someone to help you
Correct Answer
A. Client Set-Up instructionsExplanation
When setting up a display, it is important to bring the client set-up instructions. These instructions will provide guidance on how to properly assemble and arrange the display according to the client's specifications. They may include details on the placement of products, signage, lighting, and any other specific requirements. By having the client set-up instructions on hand, you can ensure that the display is set up correctly and meets the client's expectations.Rate this question:
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- 15.
Which of the following is Costco's return policy (excluding electronics)?
- A.
90 days
- B.
Full customer satisfaction refund
- C.
No returns without a receipt
- D.
90 days, with a receipt
Correct Answer
B. Full customer satisfaction refundExplanation
Costco's return policy, excluding electronics, is a full customer satisfaction refund. This means that customers can return their purchases and receive a full refund if they are not satisfied with the product. This policy ensures that customers are happy with their purchases and provides them with the flexibility to return items that do not meet their expectations.Rate this question:
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- 16.
If Costco decided to move your display during your event, what should you do first?
- A.
Call and inform your Regional Manager, then rest the display
- B.
Complain to the Costco manager
- C.
Move the display back
- D.
Call the client
Correct Answer
A. Call and inform your Regional Manager, then rest the displayExplanation
If Costco decides to move your display during your event, the first thing you should do is call and inform your Regional Manager. This is important because your Regional Manager is the person in charge of overseeing the event and they need to be aware of any changes or issues that may arise. Once you have notified your Regional Manager, you can then proceed to rest the display and make sure everything is back in order. Complaining to the Costco manager or calling the client should be secondary actions, as it is more important to inform your own company first.Rate this question:
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- 17.
The door count is required every day.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement suggests that it is necessary to count the number of doors every day. This implies that there is a specific reason or purpose for conducting this count regularly. It could be for security purposes, to ensure all doors are functioning properly, or to keep track of the number of people entering or exiting a building. Regardless of the exact reason, the statement implies that door count is an important daily task.Rate this question:
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- 18.
Which of the following items are not allowed at the display?
- A.
Notepad
- B.
Cell phone
- C.
Costco pizza
- D.
Hidden water bottle
Correct Answer
C. Costco pizzaExplanation
The correct answer is Costco pizza because it is not allowed at the display.Rate this question:
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- 19.
How often do you need to upload pictures of the display to your dashboard?
- A.
Only at set-up
- B.
Only during wrap-up
- C.
Every day
- D.
Set-up and wrap-up
Correct Answer
C. Every dayExplanation
The correct answer is "Every day." This means that you need to upload pictures of the display to your dashboard on a daily basis.Rate this question:
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- 20.
Each state has a different inventory form.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Each state having a different inventory form means that the inventory forms used in one state may not be the same as those used in another state. This implies that there are variations in the inventory forms across different states, indicating that the statement is true.Rate this question:
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- 21.
At the end of this quiz, you MUST send in your completed quiz certificate to [email protected].
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given answer is true because it states that at the end of the quiz, it is mandatory to send the completed quiz certificate to [email protected]. This implies that failure to do so may result in some consequences or may be a requirement for receiving credit or certification for completing the quiz.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 14, 2023Quiz Edited by
ProProfs Editorial Team -
Jul 29, 2013Quiz Created by
CORAUSA
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