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Emotional Intelligence
Welcome to your online Emotional Intelligence training course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately.
We’ve designed all of our courses to be both practical and easy to follow and have included topics that we feel will help you to learn quickly and easily.
To get the best out of this on-line training course please complete all the topics but go through each one at the pace you feel comfortable with. You may decide to do it in one go or in stages. It’s all up to you. We have included lots of exercises and quizzes to get you thinking, planning and using the course information in the most practical way.
WHAT IS EMOTIONAL INTELLIGENCE?
In this chapter, we will define emotional intelligence and discuss the theory behind it.
FIVE STEP MODEL
In this chapter, you will learn about the Five Step Model of EI.
What can I do to raise my EI?
In this chapter, you will learn how to raise your emotional intelligence.
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