Chapter 1: Introduction

Welcome to your online Teleworking course.

This course has been designed to teach you time-tested, practical skills and techniques which will give you the confidence and competence to work from home. You will learn how to exercise discipline, time management and communication skills and creating strong boundaries between working from home and your home life. By the end of this course, you will have all the tools you need to successfully and efficiently work from home.

Let's look at your reasons for taking this course and what you hope to achieve from it.

Think through the reasons why you decided to take this course and then write down as specifically as you can what you hope to achieve from it.

You can use this list throughout the course as a way to mark your progress or refer back to it at the end to see if it has met your objectives.

This course is designed so you can choose how you would like to take it. You can take it all in one go or in stages - it's entirely up to you!

Chapter 2: Homeworking

This chapter tackles all the ways a homeworker can become more disciplined and motivate themselves to stay on top of their work and deadlines. We have provided time-tested tips, tricks and exercises that will help you become more efficient and confident throughout the work day.

Chapter 3: Time Management Techniques

Time management has been in existence for more than 100 years. Unfortunately the term “time management” creates a false impression of what a person is able to do. Time can’t be managed, time is uncontrollable; we can only manage ourselves and our use of time.

Time management is actually self-management. It’s interesting that the skills we need to manage others are the same skills we need to manage ourselves: the ability to plan, delegate, organise, direct and control. This chapter will help you increase work effectiveness and productivity, achieve greater control of your daily activities and overcome work stressors.

Chapter 4: Communication

This chapter is all about communication!

Excellent communication skills give you a platform to demonstrate your sales leadership qualities, influencing abilities and promotion potential.

The objective of this chapter is to teach you the skills and techniques that will give you both the confidence and competence to communicate effectively in all situations.

We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.