Introduction

The ability to coach staff is one of the essential skills of the effective manager. Coaching programmes must have identifiable objectives, be well structured and include elements of evaluation for them to be truly effective.

By the end of this course you will feel both competent and confident in your coaching. It will allow you to:
 

• give effective coaching to your team
• understand the benefits of coaching
• learn what’s involve in the coaching process
• determine who’s job is to do the training?
• spot the opportunity for coaching on the job?
• choose the right employee for coaching assignments
• brief the job holder
• set SMART objectives
• give constructive feedback

Coaching for Managers - an overview

What is a coach?

In order for managers to work effectively as coaches they must be able to identify clearly what is meant by the term and where it fits in relation to management and other development activities.

In this chapter we will look at:

• What is a modern coach
• What qualities does the coach need to possess
• What are the different interventions can a manager use to improve employee performance and development

What are the Benefits of Coaching?

The ability to train staff is one of the essential skills of the effective manager. Effective coaching has been proved to increase productivity by up to 40%. Coaching sessions must have identifiable objectives, be well structured and include elements of evaluation for it to be truly effective.

In this chapter you will review some of the key benefits of having a structured approach to coaching and using these in the coaching programme.

What is involved in Coaching?

if this is the first time you've set out to become a coach you will find that a structured approach will allow you to plan, carry out and review your progress as you become effective in area of management.

In this section we will examine the key steps in the coaching process.