Welcome to your online Time Management: 50 Ways to Mastering Emails course. For over 20 years our trainers at Total Success Training have taught thousands of our delegates to become more effective by teaching them practical tips and techniques that can be used immediately. We’ve designed all of our courses to be both practical and easy to follow and have included topics that we feel will help you to learn quickly and easily. To get the best out of this on-line training course please complete all of the topics but go through each one at the pace you feel comfortable with. You may decide to do it in one go or in stages. It’s all up to you. We have included lots of exercises and quizzes to get you thinking, planning and using the course information in the most practical way. A recent survey showed that only 12% of business managers thought e-mail improved productivity!! E-mail is probably the most used form of business communication and one that creates challenges as well as opportunities. Could we manage without it? Are we managing it - or is it managing us? By the end of this course you will feel both competent and confident in your goals and priorities setting. It will allow you to: master your emailsunderstand how to prioritise emailsdo your daily planning using outlookuse folder to manage your actionswrite effective emails  This course will give lots of practical tips and techniques about:How to manage the frequency and quantity of e-mailsHow to prioritise e-mailsTips for taming your emailsHow to write action orientated e-mails quickly and effectivelyYou are allowed to complete the course within 30 days of booking. During this time you can take as many attempts as you like. Please note, after 30 days your booking will expire and you will have to repurchase the training course.This online course or any portion thereof may be copied, reproduced or used in any manner. Permission granted to reproduce for personal, educational or commercial use.

Table of Contents

Introduction

Mastering Emails

How to Prioritise Emails

How Effective Are You?

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