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Od Test 1 Chapters 1 - 5

6 Questions
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  • 1. 
    Understand Beckhard’s definition of OD and the five features which differentiate it. (pg 2)
    • A. 

      Planned, organization wide, and managed from the top, to increase organization effectiveness and health, through planned interventions in the organizations processes, using behavioral science knowledge.

    • B. 

      Planned, organiztion wide, managed from the top, to decrease organiztion effectiveness and health, through planned interventions in the organizations processes, using behavioral science knowledge.

    • C. 

      Planned, organization wide, and managed from the middle, to increase organization effectiveness and health, through planned interventions in the organizations processes, using behavioral science knowledge.

    • D. 

      Planned, organization leadership, and managed from the top, to increase organization effectiveness and health, through planned interventions in the organizations processes, using behavioral science knowledge.

  • 2. 
     Know the three major trends which drive change in organizations (pg 4-5)
    • A. 

      Globalization, Information Technology (IT), Innovation

    • B. 

      Globalization, Technology, Managerial Innovation

    • C. 

      Localization, Information Technology (IT), Managerial Innovation

    • D. 

      Globalization, Information Technology (IT), Managerial Innovation

  • 3. 
    Know the five STEMS or approaches of OD including contributions of the major contributors to OD’s development.
    • A. 

      Laboratory Training/ Kurt Lewin/ 1946 Action Research/Survey Feedback/ Rensis Likert/ Late 40s Normative Approaches/ Blake & Mouton/ Mid 50s Quality of Work Life/ Eric Trist/ Early 60s Strategic Change/ Richard Beckhard/ Late 60s

    • B. 

      Laboratory Training/ Kurt Lewin/ 1946 Action Research/Survey Feedback/ Rensis Likert/ Late 40s Normative Approaches/ Blake & Mouton/ Mid 60s Quality of Work Life/ Eric Trist/ Early 60s Strategic Change/ Richard Beckhard/ Late 60s

    • C. 

      Laboratory Training/ Kurt Lewin/ 1946 Action Research/Survey Feedback/ Rensis Likert/ Late 40s Normative Approaches/ Blake & Mouton/ Mid 50s Quality of Work Life/ Eric Trist/ Early 60s Strategic Change/ Richard Beckhard/ Late 60s

    • D. 

      Training/ Kurt Lewin/ 1946 Action Research/Survey Feedback/ Rensis Likert/ Late 40s Normative Approaches/ Blake & Mouton/ Mid 50s Quality of Work Life/ Eric Trist/ Early 60s Strategic Change/ Richard Beckhard/ Late 60s

  • 4. 
    Know the significance of action research to OD applications
    • A. 

      Action research is the backbone of many OD applications

    • B. 

      Improved survey feedback (getting meaningful survey results)

    • C. 

      Perfected the way we conduct surveys today

    • D. 

      5 Point Likert Scale - a 5 point scale to rate survey responses

    • E. 

      All of the above.

  • 5. 
     Be able to identify the four management systems discussed by Likert and be able to explain Grid OD. (p 9-10)
    • A. 

      Exploitive Authoritative Systems Benevolent Authoritative Systems Convulsive Systems Participative Group Systems

    • B. 

      Explosive Systems Benevolent Authoritative Systems Consultative Systems Participative Group Systems

    • C. 

      Exploitive Authoritative Systems Benevolent Authoritative Systems Consultative Systems Participative Group Systems

    • D. 

      Exploitive Authoritative Systems Authoritative Systems Consultative Systems Participative Group Systems

  • 6. 
    Understand the concept of “open-systems planning” as developed by Beckhard. (p 12)
    • A. 

      Open- systems planning is a method for helping orgs or groups to systematically assess their task environment and develop a strategic response to it. Strategic change involves improving the alignment among an organization’s environment, strategy, and organization design. Beckhard proposed that an organization’s environment and its strategy could be described and analyzed. Based on the organization’s core mission, the differences between what the environment demanded and how the org responded could be reduced and performance improved.

    • B. 

      One of the first applications of strategic change was Richard Beckhard’s use of open systems planning. Open- systems planning is a method for helping orgs or groups to systematically assess their task environment and develop a strategic response to it. Strategic change involves improving the alignment among an organization’s environment, strategy, and organization design. Beckhard proposed that an organization’s environment and its strategy could be described and analyzed. Based on the organization’s core mission, the differences between what the environment demanded and how the org responded could be reduced and performance improved.

    • C. 

      One of the first applications of strategic change was Richard Beckhard’s use of open systems planning. Open- systems planning is a method for helping orgs or groups to systematically assess their task environment and develop a strategic response to it. Strategic change involves improving the alignment among an organization’s environment, strategy, and organization design.

    • D. 

      One of the first applications of strategic change was Richard Beckhard’s use of open systems planning. Open- systems planning is a method for helping orgs or groups to systematically assess their task environment and develop a strategic response to it. Beckhard proposed that an organization’s environment and its strategy could be described and analyzed. Based on the organization’s core mission, the differences between what the environment demanded and how the org responded could be reduced and performance improved.

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