A+ Essentials 50-100

1. A Client complains that her time and date on her desktop computer is constantly wrong, even though she resets it. Which of the following shoud repair the problem?

A new system board

A hard disk

An installation disk to re-install her operating system.

A new CMOS battery.

2. You are the technician charged with performing a hardware upgrade on a PC. What will you do before performing the procedure?

Back up all the data

Determine the amount of RAM available

Scan the hard Deis for errors

Download the lates Bios and drivers for the existing components

3. When detaching a removable device from a laptop computer running Windows XP, what would be your first step to take?

Use the Safe Remove Hardware icon to eject the device

Power down the device manually

Use the Add/Remove hardware applet in Control Panel to remove the device.

Use Device Manager to disable the device.

4. What is the process called when you are assigning part or all of the drive for use by the computer?

Formatting

Modification

Partitioning

None of the above

5. A Technician upgrades the video driver on a Window Xp computer. Now the computer will not boot up properly. What should the technician do first?

Revert to the last Known good configuation

Run the Recover Console

Start the comuter in Safe Mode and Roll Back the Driver

Re-Install the operating system

6. In the troubleshooting and repair process select one of the options below that would be the best way to reduce redundant effort.

Document activities and outcomes of repairs step

Verify the problem and the solution

Identify the outcomes

Test repair steps

7. When the battery on a laptop is malfunctioning, what the first sign would be?

The (AC) adapter gets very hot

The laptop starts beeping when turned on

The laptop will not start up when plugged in to the AC adapter

The laptop turns off when unplugged from the AC adapter

8. You have a notebook with a single Type II connection. You purchase a multi-function PCMCI card that is approximately a centimeter thick and uses a Type II connection or greater However, the PCMCIA card does not fit into Type II slot on the notebook. Why?

Old Pentium class notebooks only support single function PCMCIA cards

The notebook must have a parallel port

The card requires either a dual type II or a single Typle III slot.

This card requires slot 1 ( SC242)

9. When a 1.4 GHz laptop is operating at 800 MHz, the MOST likely cause is that _____

Processor throttling technology is being used

Teh incorrect processor is installed

The jumper setting are incorrect

Hyper threading technology is being used.

10. A Technician has to install a new multimidia device. from the following which should he consideer? select tow

The Manufacturer of the device

The Physical dimensions of the device

Whether the operating system suports the device

The length of the warranty

Submit

11. To do troubleshooting in an environment that promotes static electricity. Which two of the following could you do in addition to wearing an antistatic wrist strap?

You should use an ESD mat in conjunction with an ESD strap

Touch the ground of the workshop

Touch the metal case of the power supply that is plugged into the properly gounded outlet.

Non of the above

Submit

12. When a user's laptop is switched on the cooling fan is making a terrible noise. After five minutes the fan noise stops. What do you think is the problem?

The fan is typically louder when powering up but then should not be heard at all

The fan is faulty and has blown a blockage and it is not necessary to do anything more

The fan is switched on and off automatically as the laptop warms up.

The fan has stopped completely and the laptop should be serviced before there is heat damage

13. To clean a laptop's LCD screen, what would you suggest as the best method from the options below?

Mild soap and water

Ammonia-based solvent

Bleach or hydrogen peroxide

Alcohol free cleaning fluid

14. A user complains that foreign letters and numbers are appearing on screen while he is typing on a laptop. what would the cause of this be?

Num Lock is engaged

Caps Lock is engaged

F Lock is engaged

Scroll Lock is engaged

15. A laptop battery is not being fully charged. what do you think the technician should do first?

Replace the power adapter

Replace the battery

Run the battery calibrator

Recharge the battery

16. To remvoe dust from inside a laptop, which of the options below should the technician use? ( select two)

Alcohol swabs

Compressed air

Gently blow the dust out

Vacuum the dust out of the system

Submit

17. Which of the following card configurations would MOST probably be supported on notebook that has two stacked PCMCIA slots? ( select two)

Two Type II PCMCIA card

One Type III PCMCIA card

One Type II and one Type III PCMCIA card

Two Type I PCMCIA cards

Submit

A+ Essentials 50-100

1. A Client complains that her time and date on her desktop computer is constantly wrong, even though she resets it. Which of the following shoud repair the problem?

2.

What first name or nickname would you like us to use?

2. You are the technician charged with performing a hardware upgrade on a PC. What will you do before performing the procedure?

3. When detaching a removable device from a laptop computer running Windows XP, what would be your first step to take?

4. What is the process called when you are assigning part or all of the drive for use by the computer?

5. A Technician upgrades the video driver on a Window Xp computer. Now the computer will not boot up properly. What should the technician do first?

6. In the troubleshooting and repair process select one of the options below that would be the best way to reduce redundant effort.

7. When the battery on a laptop is malfunctioning, what the first sign would be?

8. You have a notebook with a single Type II connection. You purchase a multi-function PCMCI card that is approximately a centimeter thick and uses a Type II connection or greater However, the PCMCIA card does not fit into Type II slot on the notebook. Why?

9. When a 1.4 GHz laptop is operating at 800 MHz, the MOST likely cause is that _____

10. A Technician has to install a new multimidia device. from the following which should he consideer? select tow

11. To do troubleshooting in an environment that promotes static electricity. Which two of the following could you do in addition to wearing an antistatic wrist strap?

12. When a user's laptop is switched on the cooling fan is making a terrible noise. After five minutes the fan noise stops. What do you think is the problem?

13. To clean a laptop's LCD screen, what would you suggest as the best method from the options below?

14. A user complains that foreign letters and numbers are appearing on screen while he is typing on a laptop. what would the cause of this be?

15. A laptop battery is not being fully charged. what do you think the technician should do first?

16. To remvoe dust from inside a laptop, which of the options below should the technician use? ( select two)

17. Which of the following card configurations would MOST probably be supported on notebook that has two stacked PCMCIA slots? ( select two)